USPTO Systems Status and Availability

Check this page for the latest information on operating status and availability of Online Business Systems. For Standard Hours of Availability for Online Business Systems, System Descriptions, and Operating Requirements/Compatibilities, see the links at left.

Current Status

Friday May 24, 2019

Current Events

PKI Authentication Update

Important update: The deadlines related to authentication change and migration for EFS-Web and Private PAIR are being extended due to technical issues. We will announce the new deadlines when they are determined. Until then, you can still authenticate using either USPTO.gov accounts or PKI certificate.

If you have not done so, please create your USPTO.gov account, ensure it is opted in to two-step authentication, and use the Migration to link your existing PKI certificate to your USPTO.gov account. Registered practitioners should use the Sponsorship Tool to sponsor their support staff to work on their behalf.

Improper migrations will result in delays with access. Please ensure that you migrated the proper PKI to the correct USPTO.gov account. To reverse an incorrectly migrated account, please contact the EBC at ebc@uspto.gov or 866-217-9197.

USPTO Contact Centers Technical Issue

Customers sending emails to various USPTO contact centers, such as the Application Assistance Unit, Patents Electronic Business Center, and Trademark Assistance Center, may experience delayed response times due to an intermittent issue with the system used to route and track these requests. Requests for USPS mailing of forms, pamphlets, literature, packages, and publications may also be impacted. We are currently working to resolve the issue. Phone calls to the USPTO Contact Center remain unaffected.

Planned Events

Thursday May 23, 2019

Planned Events

Multiple Systems Maintenance

The USPTO will perform maintenance impacting multiple systems beginning at 11:59 p.m., Friday, May 24 and ending at 5 p.m., Monday, May 27 ET.

During the maintenance period, the following systems will be unavailable:

  • Adjudicated Case Tracking System (ACTS) 
  • Electronic Filing System-Web (EFS-Web)
  • Patent Trial and Appeal Board End-to-End (PTAB E2E)
  • Public Patent Application Information Retrieval (Public PAIR)
  • Private Patent Application Information Retrieval (Private PAIR)
  • Assignments for Patents and Trademarks

 

For Patents Customers:

During the maintenance period, applicants may file new applications, except for National Stage applications under 35 U.S.C. 371, via EFS-Web Contingency.

If you need to file a National Stage application under 35 U.S.C. 371 or follow-on submission to an existing application during the maintenance period, or need more information about filing documents during an outage, please visit https://www.uspto.gov/patents-application-process/filing-online/filing-documents-during-outage.

If you have questions, please contact the Patent Electronic Business Center (EBC) at 1-866-217-9197, Monday through Friday from 6 a.m. - midnight ET, or email ebc@uspto.gov.

 

TSDR API Outage

The Trademark Status and Document Retrieval (TSDR) Application Programming Interface (API) will be unavailable starting May 7 at 12 a.m. ET for at least two weeks. This is due to unprecedented levels of bulk data scraping, which is preventing Trademark employees from working, and causing other significant IT issues.  If you rely on third-party organizations to receive trademark status and document retrieval, these services could be impacted if the third party uses our TSDR API.

Many customers check trademark status and retrieve documents directly from TSDR at http://tsdr.uspto.gov/. This data access point will still be available.

Bulk data customers who rely on the TSDR API can use alternative methods to receive bulk data from TSDR.

If you are a bulk data customer who has questions or needs additional information, please email us (tsdr@uspto.gov) and we will do our best to accommodate your legitimate business needs.

Multiple System Maintenance

The USPTO will perform maintenance affecting several systems beginning at 12:01 a.m., Sunday, June 2 and ending at 8 a.m., Sunday, June 2 ET.

The following systems and systems that interface with these systems will be unavailable during the maintenance period:

  • Electronic Freedom of Information Act (eFOIA)
  • Electronic Filing System Web (EFS-Web & EFS-Web Contingency)
  • Office of Enrollment and Discipline Roster of Patent Attorneys/Agents (OEDCI)
  • Patent Trial and Appeal Board End-to-End System (PTAB-E2E)
  • Private Patent Application Information Retrieval (Private PAIR)
  • Public Patent Application Information Retrieval (Public PAIR)
  • Publication Site for Issued and Published Sequences (PSIPS)
  • Financial Manager and Patent Maintenance Fees Storefront
  • Trademark Electronic Application System (TEAS)
  • Trademark Electronic Application System International (TEASi)
  • Trademark Official Gazette (TMOG)
  • Trademark Electronic Search System (TESS)

 

The maintenance will also cause interruptions to payment processing for users of the:

  • Electronic Trademark Assignment Search (ETAS),
  • Certified Copy Center (CCC)
  • Electronic System for Trademark Trials and Appeals (ESTTA)
  • Patent Trial and Appeal Board End to End (PTAB-E2E)

 

For Patent Customers:

For more information about filing documents during an outage, please visit https://www.uspto.gov/patents-application-process/filing-online/filing-documents-during-outage.

If you have questions, please contact the Patent Electronic Business Center (EBC) at 1-866-217-9197, Monday through Friday from 6 a.m. - midnight ET, or email ebc@uspto.gov.

For PTAB Customers:

If your deadline is today for the petition filing and/or other associated documents to a pending America Invents Act (AIA) case and you cannot file electronically via the Patent Trial and Appeal Board End-to-End (PTAB-E2E) System, you may use an alternative filing method. Please visit the PTAB-E2E FAQ page (https://www.uspto.gov/patents-application-process/patent-trial-and-appeal-board/ptab-e2e-frequently-asked-questions) and see A2 for information concerning your America Invents Act (AIA) petition filing and/or document filing using PTAB-E2E alternative filing methods. If you have any questions, contact PTAB during normal business hours of 8:30 a.m. to 5 p.m. ET by telephone at 571-272-7822 or email at Trials@uspto.gov.

For Trademark Customers:

If your deadline is today and the document requiring a fee payment cannot be filed electronically, you must use an alternative method of filing. Please visit the Trademark Outage Page for information concerning Trademark alternative filing methods. If you have any questions, contact the TEAS Team by email TEAS@uspto.gov.

For TTAB Customers:

If your deadline is today and the document cannot be filed electronically, you must use an alternative method of filing. Please visit the TTAB Outage Page for information concerning Trademark Trial and Appeal Board (TTAB) alternative filing methods. If you have any questions, contact the TTAB Assistance Center during normal business hours by telephone at 571-272-8500 or email TTABInfo@uspto.gov.