The Office of Administrative Services (OAS) provides the leadership, policies, programs, services, and systems necessary to meet the administrative support needs of the U.S. Patent and Trademark Office (USPTO) workforce. This includes designing innovative and effective strategies and policies for a broad range of initiatives in the areas of security, safety and health, space and facilities management, information technology (IT) asset management, and employee and office services.
Office leadership
Maren Williams, Director of the Office of Administrative Services
Melissa Fatni, Acting Deputy Director of the Office of Administrative Services
Divisions and Branches
Expand to view OAS divisions and branches
Business Operations Division
The Business Operations Division (BOD) is responsible for managing key administrative functions that support the Office of Administrative Services (OAS), including Human Resources, contracting, strategic data, and overall operational coordination to meet the needs of the U.S. Patent and Trademark Office (USPTO) workforce. In addition to these core functions, BOD oversees budgeting activities at both the OAS and CEO levels. The Division plays a vital role in ensuring efficient processes, strategic alignment, and excellent customer service across the organization.
Paige Jugan, Division Chief
- HR & Administrative Support
- Budget and Procurement
- Strategic Data Analysis
- Lease Administration
- TEAP Supply Management
Security Emergency Management Division
The Security and Emergency Management Division (SEMD) within the Office of Administrative Services (OAS) provides a broad range of innovative services and programs responsive to the physical and personnel security needs of the U.S. Patent and Trademark Office (USPTO) workforce.
Brian Cedar, Acting Division Director
- Physical Security Branch
- Personnel Security Branch
- Security Services Branch
- COOP & Emergency Management Section
- Information & Operational Security Section
Workplace Strategy & Design Management Division
The Workplace Strategy and Design Management Division (WSDM) provides space design, planning and renovation services for all space occupied by USPTO personnel. This division also provides facility management for U.S. Patent and Trademark Office (USPTO) occupied buildings.
Jessica Fols, Acting Division Director
- Building and Project Management
- Building Managers
- Project Managers
- Space and Move Management Branch
- Space Planning Section
- Employee Move Management Section
- Facility Help Desk Section
- Move Services
Support Services Division
The Support Services Division (SSD) within the Office of Administrative Services (OAS) provides a wide range of employee and office support programs to meet the needs of the U.S. Patent and Trademark Office (USPTO) workforce. These programs include Mail Services, Copy/Print Services, Transportation, Warehousing, Parking, and more.
Darlene Lyles, Division Director
- Employee and Office Services Branch
- Mail Management Section
- Graphics & Document Services Section
- Transportation Services Section
- Warehouse Operations Section
- Asset Management
- Conference Services
Safety & Occupational Health Office
The Safety and Occupational Health Division (SOHO) within the Office of Administrative Services is dedicated to providing U.S. Patent and Trademark Office (USPTO) employees, customers, and guests with a safe and healthful work environment. Our staff is comprised of highly trained occupational safety and health professionals whose goal is to support USPTO's most important resource – the "human resource." We are dedicated to reducing injuries, accidents, and providing everyone who uses USPTO facilities with outstanding safety and health services. We achieve these high standards by providing high-quality training, conducting systematic workplace evaluations, and administering a comprehensive injury and illness prevention program.
Keith Frazier, Safety Officer and Division Chief