Notices of possible system outages
TEAS/TEASi Technical Problems Not Resolved and USPTO Call Center Connectivity Issue
TEAS/TEASi Technical Problems Not Resolved
USPTO apologizes, but the TEAS and TEAS/i issues reported January 31 were reported as resolved in fact are not resolved. USPTO apologizes for any inconvenience.
As of February 1, USPTO is still experiencing technical difficulties with TEAS and TEASi and users may be unable to submit forms. The problems are being addressed by staff at the USPTO. We sincerely apologize for any inconvenience this may cause. If your deadline is today and the document cannot be filed via TEAS or TEASi due to the unavailability of the electronic forms, you must use an alternative method of filing.
USPTO is aware of the problems and is investigating a solution.
If users continue to experience issues, please contact USPTO's TEAS Support via email at TEAS@uspto.gov
USPTO Call Center Connectivity IssueThe USPTO Service Desk, Patents Electronic Business Center, and Enterprise Call Center (ECC) are currently experiencing network connectivity problems that may result in longer than usual telephone hold times and intermittent email connectivity due to poor weather conditions and heavy winds around the USPTO Alexandria Campus. Connection is expected to stabilize once weather conditions improve.
Posted at 09:11AM Feb 01, 2013 in Current Status |