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Current and planned system outages
TEAS/TEASi Technical Problems Resolved and USPTO Call Center Connectivity Issue
USPTO has resolved the TEAS and TEAS/i issues initially reported January 31.
If users continue to experience issues, please contact USPTO's Trademark Assistance Center at (800)786-9250 or via email at TrademarkAssistanceCenter@uspto.gov
The USPTO Service Desk, Patents Electronic Business Center, and Enterprise Call Center (ECC) are currently experiencing network connectivity problems that may result in longer than usual telephone hold times and intermittent email connectivity due to poor weather conditions and heavy winds around the USPTO Alexandria Campus. Connection is expected to stabilize once weather conditions improve.
Posted at 07:15AM Feb 01, 2013 in Current Status |