Support Centers

General help

USPTO Contact Center (UCC)

For general information, mailing addresses, Internet addresses, USPTO.gov accounts, how to use the online fee payment management system and contact information for other USPTO services.

Patent and Trademark Resource Centers

A nationwide network of public, state, and academic libraries having trained staff to assist on how to use search tools to access patent and trademark information.

Public Search Facility

Local
571-272-3275
Fax
571-273-0021
Located in Alexandria, VA with trained staff to assist the public in person, via email, and by phone with patent and trademark information and historical collections.

Patents

Inventors Assistance Center

Toll-Free
800-786-9199
Local
571-272-1000
TTY/TDD
800-877-8339
Provides patent information and services to the public. Staffed with experienced examiners who answer general questions about patent examining policy and procedures.

Patents Ombuds Office

Provides assistance for patent applications that may appear to be stalled in the patent examination process and can assist with getting applications back on track.

Trademarks