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Director's Forum: A Blog from USPTO's Leadership

Friday Dec 20, 2013

Celebrating our #1 Ranking as a Best Place to Work in the Federal Government

Blog by Commissioner for Patents Peggy Focarino

This week, the non-profit Partnership for Public Service (PPS) released its annual Best Places to Work in the Federal Government® rankings, and it is an incredible honor for all of us to see that the United States Patent and Trademark Office (USPTO) was ranked #1 out of 300 federal agency subcomponents for 2013.

This tremendous accomplishment represents the pinnacle of a dramatic climb in the PPS rankings for the USPTO, from 172nd place in 2007, to 105th place in 2009, to 56th place in 2010, to 19th place in 2011, to 5th place in 2012. The rankings are based on the Federal Employee Viewpoint Survey (EVS) of more than 700,000 federal employees conducted by the Office of Personnel Management, in categories like employee satisfaction with: leadership, managers, and supervisors; agency work/life programs; and overall work experiences. In fact, our EVS results show positive improvement in all of the categories measured by the survey, as well as increased scores in all major indices used to measure employee engagement.

At the USPTO there is no such thing as “good enough for government work.” As evidenced by the EVS, our employees perceive the importance of their work in relationship to the agency’s goals and priorities. They take great pride in what they do and rise to every challenge, with a singular focus on providing high-quality intellectual property (IP) rights and protections in a timely and efficient manner so new technologies can get to the marketplace faster and create more jobs.

What I find especially gratifying about our #1 ranking is that the survey was conducted at a time of significant challenges for this agency, as sequestration was being applied to the agency (despite our fully user fee-funded status), and many people in the agency were also completing the critically important work to fully implement the Leahy-Smith America Invents Act—the most sweeping overhaul of our nation’s patent system in generations. Change and uncertainty are stressful, and yet USPTO employees remained focused and engaged in our important work.

I am also extremely proud that this #1 ranking is a clear and direct reflection of the collective opinion our employees hold of the USPTO as an employer. We have strong and talented leaders and managers, and a union-management relationship that is highly collaborative, collegial, and productive, with a palpable sense that we are all part of the same team in everything we do. We eagerly seek our employees’ input through town hall meetings, focus groups, blogs, and creativity challenges, which have generated some great ideas and suggestions on improving work processes and the work environment.  And we also benefited from the strong leadership of former Director David Kappos and former Deputy Directors Terry Rea and Sharon Barner.

I want to deeply thank each and every employee of the USPTO for the outstanding work and enthusiasm that made this year’s #1 ranking a reality, and I want to make this promise to our employees, our stakeholders, and user community: we will not rest on our laurels in 2014. We will continue to work tirelessly to further strengthen our agency and its operations, and we will continue to further advance the cause of American innovation, competitiveness, and economic growth.

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