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|Top of Notices (344) December 31, 2019||US PATENT AND TRADEMARK OFFICE||Print This Notice 1469 CNOG 2582|
|PAIR, EFS-Web, Electronic Submission||Referenced Items (344, 345, 346, 347, 348, 349, 350, 351, 352, 353, 354, 355, 356, 357, 358, 359, 360, 361, 362, 363, 364, 365, 366, 367)|
(344) New Web System for Ordering Certified Copies of Patent and Trademark Documents The United States Patent and Trademark Office (USPTO) is implementing a new web system, the Certified Copy Center (CCC) Storefront, for USPTO customers to order certified copies of patent and trademark documents. The USPTO designed the CCC Storefront to improve the customer experience when ordering certified copies. Customers will be able to use the CCC Storefront to order certified copies of documents from both published and unpublished patent applications, as well as certified copies of trademark documents. The USPTO plans to issue a beta version of the CCC Storefront in March 2019, followed by the full production release of the CCC Storefront in April 2019. Access to the CCC Storefront will be provided at the MyUSPTO log in link (https://my.uspto.gov). Please monitor www.uspto.gov for further information. Currently, USPTO customers use the Order Entry Management System (OEMS) available at http://ebiz1.uspto.gov/vision-service/ShoppingCart_P/ShowHomePage to order certified copies of documents from published patent applications and certified copies of trademark documents. Due to issues of entitlement verification, certified copies of documents from unpublished patent applications, including unpublished patent applications as filed and unpublished patent file wrappers, currently must be ordered through the Private Patent Application Information Retrieval (PAIR) system. The CCC Storefront will provide a one-stop shop solution for certified copies of documents from both published and unpublished patent applications by including a mechanism for customers to demonstrate their authority to access unpublished patent documents. Once the CCC Storefront goes into full production, the USPTO plans to discontinue the availability of the OEMS. The ability of customers to view, download, and print uncertified copies of many patent and trademark documents via the PAIR and Trademark Status and Document Retrieval (TSDR) databases will not be impacted by the transition from the OEMS to the CCC Storefront. Customers will need to have a USPTO.gov account to access the CCC Storefront. Customers who do not currently have a USPTO.gov account should take steps now to obtain an account by visiting https://www.uspto.gov/AuthenticationChange and following the instructions under the "Create a USPTO.gov Account" section. If you need assistance creating your USPTO.gov account, please call the USPTO Contact Center (UCC) at 800-786-9199. Questions regarding this notice may be directed to the Patent and Trademark Copy Fulfillment Branch Customer Service, via email at firstname.lastname@example.org, or via telephone at (800) 972-6382 or (571) 272-3150. Their hours of operation (excluding holidays) are Monday through Friday, 8:30 am - 5:00 pm Eastern Time. After hours technical support is available 24 hours a day, 7 days a week, at (800) 789-9199. [1461 OG 61]