US 9,812,145 B1
Mobile voice self service device and method thereof
Chad Daniel Fox, Omaha, NE (US)
Assigned to West Corporation, Omaha, NE (US)
Filed by West Corporation, Omaha, NE (US)
Filed on Aug. 5, 2013, as Appl. No. 13/959,065.
Application 13/959,065 is a continuation of application No. 13/657,119, filed on Oct. 22, 2012, granted, now 8,521,536.
Application 13/657,119 is a continuation of application No. 12/138,463, filed on Jun. 13, 2008, granted, now 8,296,148, issued on Oct. 23, 2012.
This patent is subject to a terminal disclaimer.
Int. Cl. G10L 15/00 (2013.01); G10L 21/00 (2013.01); H04M 1/64 (2006.01); G06F 15/16 (2006.01); G06F 15/173 (2006.01)
CPC G10L 21/00 (2013.01) [G10L 15/00 (2013.01); H04M 1/64 (2013.01)] 16 Claims
OG exemplary drawing
 
1. A mobile device, comprising:
an application browser that executes within the mobile device to process an application, wherein the application is a Voice XML interpretation of an Interactive Voice Response application;
an application server that provides the application;
a call data manager that executes within the mobile device to provide call data that, in conjunction with data from the application server, authorizes access to advanced Media Resource Control Protocol (MRCP) services; and
a media resource gateway that executes within the mobile device to provide the advanced MRCP services to the application processed by the application browser, and which utilizes a mobile broadband wireless connection to communicate with at least one remote vendor resource server which provides at least one of automatic speech recognition and text to speech to the application and which bridges communication between the application browser and the advanced MRCP services.