		  Status of Office of Public Records Services

The Office of Public Records (OPR) processes and fills orders for both 
certified and uncertified copies of Patent and Trademark Office documents 
and records assignments and other documents related to title.  This is an 
update of actual processing times for orders filled during the month of 
April 2003:

Document Services	                       Goal	             Actual 
								 Processing
								       Time

Certified Documents

Patent Applications-As-Filed	             7 days	           4 days
Patent Related File Wrappers	            25 days	          23 days*
Patent Copies	                            10 days	           3 days
Patent Assignments	                    10 days	           4 days
Trademark Applications-As-Filed	             7 days	           4 days
Trademark Related File Wrappers	            25 days	          13 days*
Trademark Assignments	                    10 days	           6 days
Trademark Registrations, Expedited	     5 days	           2 days
Trademark Registrations, Regular	    14 days	           4 days

Uncertified Documents

Patent Copies	                             5 day                 1 day
Plant Patents	                             5 days               15 days**
Patent Assignments                          10 days                3 days
Patent Related File Wrappers	            25 days	          24 days*
Trademark Copies	                     5 days	           2 days
Trademark Assignments	                    10 days	           2 days 
Trademark Related File Wrappers	            25 days	           9 days*

*Includes turnaround times for files on Official Search and File 
Reconstruction.
**Three of the nine Plant Patent orders required reprinting.

During the month of April 2003, a total of 14,990 public orders (22,369 
copies)	were filled and closed, or 3,793 orders more (1,334 copies less) 
than the FY-03 planning number of 11,197 orders (23,703 copies) to be 
closed for this month. 

Please do not submit "follow-up" or duplicate copies of orders.  Customers 
should use the above actual processing time for each product as a guide as 
to when they can expect their orders to be completed.  In cases where an 
urgent deadline is approaching, contact OPR Customer Service at 
(703) 308-9726 or 1 (800) 972-6382 for assistance with a particular order.

Customers are encouraged to fax orders for copies directly to the Document 
Services Division at (703) 308-9759 and to pay by PTO Deposit Account, 
MasterCard, Visa, American Express or Discover.  Copy orders also may be 
placed through the Internet by accessing the PTO home page at www.uspto.gov 
and selecting the "Order Copies" option.  Information on the status of 
pending orders may be obtained by calling (703) 308-9726 or 
1 (800) 972-6382 (outside the Washington, DC Metro area), or via E-mail: 
dsd@uspto.gov.

ASSIGNMENT SERVICES

The Assignment Services Division is currently mailing recordation notices 
for paper documents received in the Office of Public Records on 
December 26, 2002. The cycle time to process, record, and mail notices for 
paper documents is 120 calendar days.

Recordation notices for assignment documents transmitted electronically to 
the Assignment Services Division are current through receipts for 
April 25, 2003. The cycle time to process, record, and return notices for 
electronic documents is 1 calendar day.

May 7, 2003					              PATRICEK ROWE		
  					           Office of Public Records
