United States Patent and Trademark Office OG Notices: 11 December 2001

                  Status of Office of Public Records Services

        The Office of Public Records (OPR) processes and fills orders
for both certified and uncertified copies of Patent and Trademark
Office documents and records assignments and other documents related to
title. This is an update of actual processing times during the month of
October 2001:

Document Services                       Goal            Actual
                                                        Processing
                                                        Time
Certified Documents

Patent Applications-As-Filed,            7 days          4 days
   Expedited
Patent Applications-As-Filed,           17 days         11 days
   Regular
Patent Related File Wrappers            25 days         39 days*
Patent Copies                           10 days          5 days
Patent Assignments                      10 days          7 days
Trademark Applications-As-Filed,         7 days          3 days
   Expedited
Trademark Applications-As-Filed,        17 days          8 days
   Regular
Trademark Related File Wrappers         25 days         35 days*
Trademark Assignments                   10 days          7 days
Trademark Registrations, Expedited       5 days          4 days
Trademark Registrations, Regular        14 days          8 days

Uncertified Documents Expedited

Patent Copies                            1 day           1 day
Regular Patent Copies                    5 days          2 days
Plant Patents                            5 days          5 days
Patent Assignments                      10 days          5 days
Patent Related File Wrappers            25 days         20 days*
Expedited Trademark Copies               1 day           0 days**
Regular Trademark Copies                 5 days          2 days
Trademark Assignments                   10 days          6 days
Trademark Related File Wrappers         25 days         35 days*

*Includes turnaround times for files on Official Search and
File Reconstruction.
**No orders were filled during the reporting month.

During the month of October 2001, a total of 16,561 public orders
(25,234 copies) were filled and closed, or 2,764 orders more (13,322
copies less) than the FY-02 planning number of 13,797 orders (38,556
copies) to be closed for this month.

Please do not submit "follow-up" or duplicate copies of orders.
Customers should use the above actual processing time for each product as
a guide as to when they can expect their orders to be completed. In cases
where an urgent deadline is approaching, contact OPR Customer Service at
(703) 308-9726 or 1 (800) 972-6382 for assistance with a particular order.

Customers are encouraged to fax orders for copies directly to the
Document Services Division at (703) 308-9759 and to pay by PTO Deposit
Account, MasterCard, Visa, American Express or Discover. Copy orders
also may be placed through the Internet by accessing the PTO home page
at www.uspto.gov and selecting the "Order Copies"
option. Information on the status of pending orders may be obtained by
calling (703) 308-9726 or 1 (800) 972-6382 (outside the Washington, DC
Metro area), or via E-mail: dsd@uspto.gov.

Assignment Services

The Assignment Division is currently mailing recordation notices
for documents received in the Office of Public Records on September 4,
2001. The cycle time to process, record, and mail notices is 60
calendar days.

November 5, 2001                                               PATRICK ROWE
                                                                   Director
                                                   Office of Public Records