Status of Office of Public Records Services

   The Office of Public Records (OPR) processes and fills orders for both
certified and uncertified copies of United States Patent and Trademark
Office documents and records assignments and other documents related to
title. This is an update of actual processing times during the month of
June 2000:

DOCUMENT SERVICES

Certified Documents                     Goal            Actual
                                                        Processing
                                                        Time

Patent Application-As-Filed,             7 days          5 days
Expedited
Patent Application-As-Filed,            17 days         11 days
Regular
Patent Related File Wrapper             25 days         37 days*
Patent Copy                             10 days          7 days
Patent Assignments                      10 days          8 days

Trademark Application-As-                7 days          5 days
Filed, Expedited
Trademark Application-As-               17 days         10 days
Filed, Regular
Trademark Related File                  25 days         28 days*
Wrapper
Trademark Assignments                   10 days         10 days
Trademark Registration,                  5 days          5 days
Expedited
Trademark Registration,                 14 days          6 days
Regular

Uncertified Documents

Expedited Patent Copies                  1 day           2 days
Regular Patent Copies                    3 days          4 days
Plant Patents                            3 days          2 days
Patent Assignments                      10 days          5 days
Patent Related File Wrapper             25 days         24 days*

Expedited Trademark Copies               1 day           1 day
Regular Trademark Copies                 3 days          3 days
Trademark Assignments                   10 days          6 days
Trademark Related File
Wrappers                                25 days         15 days

* Includes turnaround times for files on Official Search and File
Reconstruction.

During the month of June 2000, a total of 20,597 public orders (41,247
copies) were filled and closed, or 5,070 orders more (2,149 copies more)
than the FY-00 planning number of 15,527 orders (39,098 copies) to be
closed for this month. The average turnaround times for products remain
in expected ranges.

Due to varying availability of media, customers will not be advised when
orders are not delivered within the published goal periods. However,
customers will be advised if any unexpected delay in their order has
been identified. Customers should use the above actual days to mail for
each product as a guide as to when they can expect their orders. In
determining expected delivery times, the day an order is received in the
Office is calculated as "day zero." The next business day is "day one."

Customers are encouraged to fax orders for copies directly to the
Document Services Division at (703) 308-9759 and to pay by PTO Deposit
Account, MasterCard, Visa, American Express or Discover. Copy orders
also may be placed through the Internet by accessing the PTO home page
at www.uspto.gov and selecting the "Order Copies" option. Information on
the status of pending orders may be obtained by calling (703) 308-9726
or 1 (800) 972-6382 (outside the Washington, DC Metro area), or via
E-mail: dsd@uspto.gov.

Assignment Services

The Assignment Division is currently mailing recordation notices for
documents received in the Office of Public Records on May 4, 2000. The
cycle time to process, record, and mail notices is 57 calendar days.

July 19, 2000                                        PATRICK ROWE, Director
                                                   Office of Public Records