Status of Office of Public Records Services The Office of Public Records (OPR) processes and fills orders for both certified and uncertified copies of Patent and Trademark Office documents and records assignments and other documents related to title. This is an update of actual processing time for orders filled during the month of April 2000: DOCUMENT SERVICES Certified Documents Goal Actual Processing Time Patent Application-As-Filed, 7 days 5 days Expedited Patent Application-As-Filed, 17 days 10 days Regular Patent Related File Wrapper 25 days 29 days* Patent Copy 10 days 6 days Patent Assignments 10 days 8 days Trademark Application-As- 7 days 5 days Filed, Expedited Trademark Application-As- 17 days 10 days Filed, Regular Trademark Related File 25 days 24 days* Wrapper Trademark Assignments 10 days 8 days Trademark Registration, 5 days 5 days Expedited Trademark Registration, 14 days 7 days Regular UnCertified Documents Goal Actual Processing Time Expedited Patent Copies 1 day 2 days Regular Patent Copies 3 days 3 days Plant Patents 3 days 1 day Patent Assignments 10 days 8 days Patent Related File Wrapper 25 days 21 days Expedited Trademark Copies 1 day 1 day Regular Trademark Copies 3 days 2 days Trademark Assignments 10 days 9 days Trademark Related File 25 days 9 days* Wrappers * Includes turnaround times for files on Official Search and File Reconstruction. During the month of April 2000, a total of 17,081 public orders (27,861 copies) were filled and closed, or 5,768 orders more (10,930 copies less) than the FY-00 planning number of 11,313 orders (38,791 copies) to be closed for this month. The average turnaround times for products remain in expected ranges. Due to varying availability of media, customers will not be advised when orders are not delivered within the published goal periods. However, customers will be advised if any unexpected delay in their order has been identified. Customers should use the above actual days to mail for each product as a guide as to when they can expect their orders. In determining expected delivery times, the day an order is received in the Office is calculated as "day zero." The next business day is "day one." Customers are encouraged to fax orders for copies directly to Document Services Division at (703) 308-9759 and to pay by PTO Deposit Account, MasterCard, Visa, American Express or Discover. Copy orders may also be placed through the Internet by accessing the PTO home page at www.uspto.gov and selecting the "Order Copies" option. Information on the status of pending orders may be obtained by calling (703) 308-9726 or 1 (800) 972-6382 (outside the Washington, DC Metro area), or via E-mail: dsd@uspto.gov. Assignment Services The Assignment Division is currently mailing recordation notices for documents received in the Office of Public Records on Feb. 27, 2000. The cycle time to process, record, and mail notices is 60 calendar days. May 9, 2000 PATRICK ROWE, Director Office of Public Records