Status of Certification Services

  On November 28, 1995, the Office published an Official Gazette Notice
entitled "Temporary Suspension of At Cost Services for Orders for
Certified Copies" (1180 OG 121) to advise practitioners and the public
of delays in filling orders for certified copies of PTO documents. This
is an update of actual days to mail for orders filled during the month
of May 1996:

Certified Product               Goal                    Actual
                                                        Days to

Patent Application-As-Filed,
Expedited                       7                       20
Patent Application-As-Filed,
Regular                         17                      27
Patent Related File Wrapper     25                      63
Patent Copy                     10                      5
Patent Assignments              17                      12

Trademark Application-As-Filed,
Expedited                       7                       18
Trademark Application-As-Filed,
Regular                         17                      24
Trademark Related File Wrapper  25                      54
Trademark Assignments           17                      23
Trademark Registration,
Expedited                       3*                      6*
Trademark Registration, Regular 10*                     13*

* Business Days

Due to backlogs and varying availability of media, customers will not be
advised when orders are not delivered within the published goal periods.
However, customers will be advised if any unexpected delay in their
order has been identified. Customers should use the above actual days to
mail for each product as a guide as to when they can expect their

Delivery of any specific copy will vary based on the availability of
microfilm products and/or file accessibility. Customers are encouraged
to fax orders for copies directly to Certification Division at (703)
308-9759 and to pay by PTO Deposit Account, MasterCard, or Visa.
Information on the status of pending orders may be obtained by calling
(703) 308-9726 or 1 (800) 972-6382 (outside the Washington, D.C. Metro

June 18, 1996                                           WESLEY H. GEWEHR
                                           Administrator for Information