- General Trademark Information: Please review the information posted on the Trademarks Basics page. If you have remaining questions, e-mail TrademarkAssistanceCenter@uspto.gov, or telephone 1-800-786-9199.
- Help: For instructions on how to use the electronic forms, or help in resolving technical glitches, please e-mail TEAS@uspto.gov. Please include your name, telephone number, serial number and/or registration number, a description of the issue, including the name of the TEAS form you are having problems with (e.g., "Response to Office Action Form," Request for Extension of Time to File a Statement of Use," etc.), and a screen shot of any error message that you are receiving. You should receive a response within 2 hours if the e-mail is submitted during normal business hours.
NOTE: The TEAS Support Team focuses on problems related to the process of completing the electronic forms, not on what information would be correct for entry within a form, or other broader trademark issues. Please route those types of inquiries to the Trademark Assistance Center. However, please be aware that neither group can provide any sort of information in the nature of "legal advice." For legal advice, please consider contacting a private attorney who specializes in intellectual property.
- Bug Report: If you think there is a "bug" within one of the electronic forms, please click Bug Report .
- Status Information: For an application with an assigned serial number, check Trademark Status and Document Retrieval (TSDR) to view current status information, as well as the complete prosecution history. Do not attempt to check status until approximately 4-5 days after submission of a filing, to allow sufficient time for all USPTO databases to be updated. You can view all items listed in the prosecution history section online at TSDR, including all USPTO Office actions. If a filing still does not appear after the expected timeframe, please e-mail TSDR@uspto.gov.