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The USPTO transitioned our contact centers to a new platform on Monday, October 28. Customers may experience longer than normal wait times over the next 48 hours, through Tuesday, October 29, while the USPTO adjusts to the new system.
When calling, please provide basic customer information, even if the call is about an existing issue.
The following contact centers may have longer wait times:
- USPTO Contact Center
- Assignment Recordation Branch
- Electronic Information Product Division
- Patent and Trademark Copy Fulfillment Center
- Application Assistance Unit
- ProSe Assistance Center
- Patent Ombuds Office
- Inventors Assistance Center
- Patent Electronic Business Center
- Receipts Accounting Division
- Trademark Trial and Appeal Board
- Trademark Assistance Center
- Public Search Facility
- Fee Processing Next Generation
Last updated: Wednesday, Oct 30, 2024 at 12:00 AM ET
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