1 00:00:02,266 --> 00:00:03,600 Hey there, everybody, and welcome 2 00:00:03,600 --> 00:00:05,500 to our "ID verification 3 00:00:05,500 --> 00:00:07,533 for trademark filers" webinar. 4 00:00:07,533 --> 00:00:09,100 I'm Jason Lott, the Attorney Advisor 5 00:00:09,100 --> 00:00:10,800 for Trademarks Customer Outreach. 6 00:00:10,800 --> 00:00:11,866 And I'm going to be 7 00:00:11,866 --> 00:00:13,066 not doing a whole lot today. 8 00:00:13,066 --> 00:00:13,866 So for those of you 9 00:00:13,866 --> 00:00:14,800 who've seen me before, they're like, 10 00:00:14,800 --> 00:00:15,933 "Thank goodness for that. " 11 00:00:15,933 --> 00:00:16,966 I'm just going to be sort of 12 00:00:16,966 --> 00:00:17,800 bringing us in 13 00:00:17,800 --> 00:00:19,100 and taking us out today. 14 00:00:19,100 --> 00:00:20,800 But we have two great experts 15 00:00:20,800 --> 00:00:22,866 who are, and more actually on standby, 16 00:00:22,866 --> 00:00:23,800 who are going to be talking this 17 00:00:23,800 --> 00:00:25,166 through a lot of the things 18 00:00:25,166 --> 00:00:27,300 we need to know about ID verification. 19 00:00:27,600 --> 00:00:28,933 So before we get started, 20 00:00:28,933 --> 00:00:29,800 just a couple of quick 21 00:00:29,800 --> 00:00:32,000 housekeeping things. 22 00:00:32,000 --> 00:00:33,700 Just as everyone's going to ask 23 00:00:33,700 --> 00:00:35,433 and some people have already asked, 24 00:00:35,433 --> 00:00:36,700 "Is this session being recorded?" 25 00:00:36,700 --> 00:00:37,900 And as you can see on your screen, 26 00:00:37,900 --> 00:00:40,500 the answer is yes. Yes it is. 27 00:00:40,666 --> 00:00:41,833 And also the other question 28 00:00:41,833 --> 00:00:42,866 that everybody asks 29 00:00:42,866 --> 00:00:44,300 when they attend a webinar, 30 00:00:44,300 --> 00:00:45,600 "Will the slides be provided?" 31 00:00:45,600 --> 00:00:46,633 And of course, the answer is 32 00:00:46,633 --> 00:00:47,933 yes as well. 33 00:00:47,933 --> 00:00:48,800 You should have had a copy 34 00:00:48,800 --> 00:00:50,366 of the slides in the email 35 00:00:50,366 --> 00:00:52,433 you received from Eventbrite. 36 00:00:52,433 --> 00:00:53,500 So if you didn't get a chance 37 00:00:53,500 --> 00:00:54,333 to download those 38 00:00:54,333 --> 00:00:55,966 beforehand, don't worry. 39 00:00:55,966 --> 00:00:57,133 You can get them afterwards. 40 00:00:57,133 --> 00:00:58,500 And also you'll be able 41 00:00:58,500 --> 00:01:00,366 to download them from the website. 42 00:01:00,366 --> 00:01:01,366 We're going to be posting 43 00:01:01,366 --> 00:01:03,400 a recording of today's session 44 00:01:03,400 --> 00:01:04,833 along with the slides, 45 00:01:04,833 --> 00:01:06,833 probably somewhere in the three 46 00:01:06,833 --> 00:01:08,600 to four week range 47 00:01:08,600 --> 00:01:09,633 from now. 48 00:01:09,633 --> 00:01:11,633 They will be available on our site. 49 00:01:11,833 --> 00:01:12,400 You will receive 50 00:01:12,400 --> 00:01:14,566 an email from Eventbrite 51 00:01:14,566 --> 00:01:16,166 with a link to the page 52 00:01:16,166 --> 00:01:17,566 once the recording 53 00:01:17,566 --> 00:01:19,700 is available and is posted. 54 00:01:20,533 --> 00:01:21,100 For those of you 55 00:01:21,100 --> 00:01:23,133 who need or want captioning today, 56 00:01:23,133 --> 00:01:24,966 it is available, as it is 57 00:01:24,966 --> 00:01:26,500 for all of our webinars. 58 00:01:26,500 --> 00:01:27,733 If you're new to Livestream, 59 00:01:27,733 --> 00:01:28,600 you might not know where 60 00:01:28,600 --> 00:01:30,666 to find that information 61 00:01:30,666 --> 00:01:32,766 to access the captioning link. 62 00:01:33,000 --> 00:01:34,066 Well, what you do is go, 63 00:01:34,066 --> 00:01:35,266 I believe, it's in the top right 64 00:01:35,266 --> 00:01:36,600 hand corner of your screen. 65 00:01:36,600 --> 00:01:38,266 There should be a little tiny icon 66 00:01:38,266 --> 00:01:39,066 that looks kind of like 67 00:01:39,066 --> 00:01:40,333 an old school two drawer 68 00:01:40,333 --> 00:01:41,500 filing cabinet. 69 00:01:41,500 --> 00:01:43,666 It has a triangular play symbol on it. 70 00:01:44,133 --> 00:01:46,066 If you click on that and open it up, 71 00:01:46,066 --> 00:01:48,100 that is the events "Post" tab. 72 00:01:48,100 --> 00:01:48,833 You'll see a link 73 00:01:48,833 --> 00:01:50,200 to the captioning in there, 74 00:01:50,200 --> 00:01:52,133 along with two other email addresses. 75 00:01:52,133 --> 00:01:54,733 One is TMFeedback@uspto.gov. 76 00:01:54,966 --> 00:01:56,800 That's the email address that you use 77 00:01:56,800 --> 00:01:58,933 if you want to send us questions 78 00:01:58,933 --> 00:02:00,166 throughout today's webinar. 79 00:02:00,166 --> 00:02:01,900 You'll also see the email address 80 00:02:01,900 --> 00:02:04,300 Virtualevents@uspto.gov. 81 00:02:04,466 --> 00:02:05,400 And that's the address 82 00:02:05,400 --> 00:02:06,666 you use if you experience 83 00:02:06,666 --> 00:02:08,466 any technical problems 84 00:02:08,466 --> 00:02:10,400 accessing today's webinar. 85 00:02:10,400 --> 00:02:12,400 For example, if your audio is 86 00:02:12,400 --> 00:02:13,300 having some problems 87 00:02:13,300 --> 00:02:14,200 or something like that, 88 00:02:14,200 --> 00:02:16,300 we have a really great AV team 89 00:02:16,300 --> 00:02:18,433 and they'll be happy to help 90 00:02:18,433 --> 00:02:19,466 sort out any problems 91 00:02:19,466 --> 00:02:21,066 that you might have. 92 00:02:21,066 --> 00:02:22,066 Some of you might be wondering 93 00:02:22,066 --> 00:02:23,166 whether the chat 94 00:02:23,166 --> 00:02:24,466 is going to be available. 95 00:02:24,466 --> 00:02:25,833 Well, I'll tell you what. 96 00:02:25,833 --> 00:02:29,166 Over 6600 of you signed up for today. 97 00:02:29,566 --> 00:02:31,733 So a chat would be pretty unwieldy. 98 00:02:31,733 --> 00:02:32,666 So the chat is not 99 00:02:32,666 --> 00:02:33,700 going to be available today. 100 00:02:33,700 --> 00:02:34,833 It's turned on right now, 101 00:02:34,833 --> 00:02:36,100 and that's really just for those, 102 00:02:36,100 --> 00:02:37,666 "Hey, I'm having an audio problem." 103 00:02:37,666 --> 00:02:38,400 Something like that. 104 00:02:38,400 --> 00:02:39,933 So any little technical issues 105 00:02:39,933 --> 00:02:40,766 you might be having, 106 00:02:40,766 --> 00:02:41,900 use the chat for the next 107 00:02:41,900 --> 00:02:42,833 ten minutes or so 108 00:02:42,833 --> 00:02:44,966 and then it's going to go away. 109 00:02:44,966 --> 00:02:46,966 So that means if you want to 110 00:02:47,066 --> 00:02:48,533 be in contact with us today 111 00:02:48,533 --> 00:02:49,833 and ask your questions, 112 00:02:49,833 --> 00:02:50,466 the way to do it 113 00:02:50,466 --> 00:02:53,666 is TMFeedback@uspto.gov. 114 00:02:53,866 --> 00:02:54,566 I know some of you 115 00:02:54,566 --> 00:02:55,400 might have been emailing 116 00:02:55,400 --> 00:02:57,400 another trademark address. 117 00:02:57,400 --> 00:02:59,000 That's fine. That's cool. 118 00:02:59,000 --> 00:02:59,866 No worries. 119 00:02:59,866 --> 00:03:01,266 We have received your email. 120 00:03:01,266 --> 00:03:03,166 You don't have to resend it. 121 00:03:03,166 --> 00:03:04,266 Just, we would ask that 122 00:03:04,266 --> 00:03:05,866 you use TMFeedback 123 00:03:05,866 --> 00:03:07,266 for the rest of the day today 124 00:03:07,266 --> 00:03:09,833 as you're sending in your questions. 125 00:03:09,833 --> 00:03:10,400 All right. 126 00:03:10,400 --> 00:03:12,366 So, hey, before we get started. 127 00:03:12,366 --> 00:03:13,633 For those of you who are new to 128 00:03:13,633 --> 00:03:15,200 to Livestream, the great thing about 129 00:03:15,200 --> 00:03:17,433 it is it's kind of like a DVR 130 00:03:17,433 --> 00:03:18,700 that allows you to pause 131 00:03:18,700 --> 00:03:20,700 and fast forward and rewind. 132 00:03:20,700 --> 00:03:21,200 So if you're in the 133 00:03:21,200 --> 00:03:23,000 middle of the webinar and you have to, 134 00:03:23,000 --> 00:03:24,733 you know, hop up and, I don't know, 135 00:03:24,733 --> 00:03:26,800 get some more coffee, that's fine. 136 00:03:26,800 --> 00:03:27,800 You can put it on pause 137 00:03:27,800 --> 00:03:28,766 and hop back to it. 138 00:03:28,766 --> 00:03:29,833 Just keep in mind 139 00:03:29,833 --> 00:03:31,300 when the Livestream ends, 140 00:03:31,300 --> 00:03:32,800 probably sometime 141 00:03:32,800 --> 00:03:34,000 in the next hour and a half, 142 00:03:34,000 --> 00:03:35,000 that's when it ends. 143 00:03:35,000 --> 00:03:35,766 So you won't be able 144 00:03:35,766 --> 00:03:37,133 to advance past that, 145 00:03:37,133 --> 00:03:38,433 once the stream ends. 146 00:03:38,433 --> 00:03:39,233 So make sure you're 147 00:03:39,233 --> 00:03:41,433 caught up before it ends. 148 00:03:41,800 --> 00:03:42,466 All right, so we're going to 149 00:03:42,466 --> 00:03:43,600 dive into the webinar. 150 00:03:43,600 --> 00:03:44,533 I'm going to introduce you 151 00:03:44,533 --> 00:03:46,000 to our two experts 152 00:03:46,000 --> 00:03:46,466 who are going to be 153 00:03:46,466 --> 00:03:47,366 talking to you today 154 00:03:47,366 --> 00:03:48,300 and taking you through 155 00:03:48,300 --> 00:03:49,700 some really interesting things 156 00:03:49,700 --> 00:03:51,233 about ID verification. 157 00:03:51,233 --> 00:03:52,400 But just keep in mind, today, 158 00:03:52,400 --> 00:03:53,300 today's presentation 159 00:03:53,300 --> 00:03:55,533 is going to be focused solely on I.T. 160 00:03:55,600 --> 00:03:58,133 changes. OK. Just I.T. 161 00:03:58,200 --> 00:03:58,866 We're not talking about 162 00:03:58,866 --> 00:04:00,933 policy and legal things. 163 00:04:00,933 --> 00:04:01,300 All right. 164 00:04:01,300 --> 00:04:02,100 So this is just about 165 00:04:02,100 --> 00:04:03,766 the things that you need to do 166 00:04:03,766 --> 00:04:04,733 in order to make sure 167 00:04:04,733 --> 00:04:07,000 that you are verified in the system. 168 00:04:07,433 --> 00:04:08,666 If you do have policy 169 00:04:08,666 --> 00:04:09,533 and legal questions, 170 00:04:09,533 --> 00:04:10,666 and I know some of you do 171 00:04:10,666 --> 00:04:11,666 because some of you have 172 00:04:11,666 --> 00:04:13,233 asked them already, 173 00:04:13,233 --> 00:04:14,166 we're not going to be covering 174 00:04:14,166 --> 00:04:15,300 those today. 175 00:04:15,300 --> 00:04:16,533 We're actually going to be planning, 176 00:04:16,533 --> 00:04:18,066 we're planning to have another webinar 177 00:04:18,066 --> 00:04:20,300 in sometime in spring of 2022 178 00:04:20,466 --> 00:04:22,266 to address those issues. 179 00:04:22,266 --> 00:04:24,566 So today's really about practical I.T. stuff, 180 00:04:24,800 --> 00:04:27,233 not about the other issues. 181 00:04:27,233 --> 00:04:27,466 All right. 182 00:04:27,466 --> 00:04:28,266 So remember 183 00:04:28,266 --> 00:04:30,366 TMFeedback@uspto.gov. 184 00:04:30,366 --> 00:04:32,000 So continue sending them in, 185 00:04:32,000 --> 00:04:32,833 and we're going to try to 186 00:04:32,833 --> 00:04:34,600 get to as many as we can today. 187 00:04:34,600 --> 00:04:36,133 So let's dive into the webinar. 188 00:04:36,133 --> 00:04:37,233 I know that's why you're here. 189 00:04:37,233 --> 00:04:38,800 You're not here to listen to me talk. 190 00:04:38,800 --> 00:04:39,833 So let me introduce you 191 00:04:39,833 --> 00:04:41,066 to our two experts for today. 192 00:04:41,066 --> 00:04:42,500 The first is Greg Dodson. 193 00:04:42,500 --> 00:04:43,633 He's the Deputy Commissioner 194 00:04:43,633 --> 00:04:45,000 for Trademark Administration 195 00:04:45,000 --> 00:04:46,266 at the USPTO. 196 00:04:46,266 --> 00:04:47,500 And in this role, he provides 197 00:04:47,500 --> 00:04:48,633 strategic direction, 198 00:04:48,633 --> 00:04:50,466 leadership, and management 199 00:04:50,466 --> 00:04:52,066 in numerous areas 200 00:04:52,066 --> 00:04:52,833 and some of which 201 00:04:52,833 --> 00:04:54,900 are incredibly relevant for today. 202 00:04:54,900 --> 00:04:56,633 For example, I.T., 203 00:04:56,633 --> 00:04:58,066 budgeting and finance, 204 00:04:58,066 --> 00:04:59,166 website development 205 00:04:59,166 --> 00:05:00,233 and maintenance, and 206 00:05:00,233 --> 00:05:02,400 electronic filing oversight. 207 00:05:02,400 --> 00:05:04,766 And Greg joined the USPTO in 2016 208 00:05:04,766 --> 00:05:05,833 after serving as a U.S. 209 00:05:05,833 --> 00:05:07,200 Air Force fighter pilot 210 00:05:07,200 --> 00:05:08,900 and, for a brief time after retirement, 211 00:05:08,900 --> 00:05:10,200 he also served a little bit 212 00:05:10,200 --> 00:05:11,633 in corporate America. 213 00:05:11,633 --> 00:05:13,700 And also today with us is Matt Schwab. 214 00:05:13,700 --> 00:05:14,066 You're going to be 215 00:05:14,066 --> 00:05:16,033 hearing him a lot today. 216 00:05:16,033 --> 00:05:16,900 He works in the office 217 00:05:16,900 --> 00:05:17,833 of the Deputy Commissioner 218 00:05:17,833 --> 00:05:18,966 for Trademark Administration 219 00:05:18,966 --> 00:05:20,233 as a staff attorney 220 00:05:20,233 --> 00:05:21,500 with Electronic Filing 221 00:05:21,500 --> 00:05:23,166 and Public Web Services. 222 00:05:23,166 --> 00:05:24,566 So basically, all the stuff 223 00:05:24,566 --> 00:05:25,466 we're going to talk about today. 224 00:05:25,466 --> 00:05:26,800 That's the stuff he does. 225 00:05:26,800 --> 00:05:28,066 He focuses on policy 226 00:05:28,066 --> 00:05:28,900 and security issues 227 00:05:28,900 --> 00:05:30,566 related to trademark filing. 228 00:05:30,566 --> 00:05:32,000 And he previously worked as a trademark 229 00:05:32,000 --> 00:05:34,200 examining attorney and as a mentor. 230 00:05:34,533 --> 00:05:35,933 So Matt, I'm going to turn it over to 231 00:05:35,933 --> 00:05:37,200 you and I'm going to disappear 232 00:05:37,200 --> 00:05:39,366 and I will join with you again 233 00:05:39,366 --> 00:05:40,666 to go into the Q&A section 234 00:05:40,666 --> 00:05:41,433 when you have finished 235 00:05:41,433 --> 00:05:43,566 the presentation. Thanks. 236 00:05:43,566 --> 00:05:45,733 -All right. And thanks, Jason. 237 00:05:45,733 --> 00:05:47,533 My first official act is going to be 238 00:05:47,533 --> 00:05:49,233 to turn it over to Greg Dodson. 239 00:05:49,233 --> 00:05:51,433 And Greg is going to explain 240 00:05:51,433 --> 00:05:53,366 the discussion topics and go over 241 00:05:53,366 --> 00:05:54,866 what we're going to talk about today. 242 00:05:54,866 --> 00:05:56,700 And also some of the why. 243 00:05:56,700 --> 00:05:58,000 Over to you, Greg. 244 00:05:58,166 --> 00:05:59,400 -Well, thank you, Matt. 245 00:05:59,400 --> 00:06:00,866 Good afternoon, everybody. 246 00:06:00,866 --> 00:06:03,000 I know that we've got people joining 247 00:06:03,000 --> 00:06:04,466 from all across the globe. 248 00:06:04,466 --> 00:06:05,666 So good afternoon. 249 00:06:05,666 --> 00:06:07,500 Good evening. Good morning. 250 00:06:07,500 --> 00:06:09,600 Thank you so much for joining us. 251 00:06:09,600 --> 00:06:11,400 I first want to say on behalf 252 00:06:11,400 --> 00:06:13,500 of Acting Director Drew Hirschfeld 253 00:06:13,866 --> 00:06:15,500 and the Commissioner for Trademarks 254 00:06:15,500 --> 00:06:17,633 David Gooder, thank you for taking time 255 00:06:17,633 --> 00:06:19,633 out of your very, very busy schedules 256 00:06:19,633 --> 00:06:20,700 to join us today. 257 00:06:20,700 --> 00:06:22,833 This is an incredibly important topic. 258 00:06:22,833 --> 00:06:23,833 This is something that 259 00:06:23,833 --> 00:06:25,566 the Trademark organization 260 00:06:25,566 --> 00:06:27,033 has been working on 261 00:06:27,033 --> 00:06:28,766 for a number of years, actually, 262 00:06:28,766 --> 00:06:29,600 and we want to walk 263 00:06:29,600 --> 00:06:30,433 through the process, 264 00:06:30,433 --> 00:06:31,800 tell you why we're here, 265 00:06:31,800 --> 00:06:32,666 what we're doing, 266 00:06:32,666 --> 00:06:34,366 why it's important to you. 267 00:06:34,366 --> 00:06:37,366 And then, as as Jason noted, 268 00:06:37,366 --> 00:06:39,133 to give you the real technical 269 00:06:39,133 --> 00:06:40,733 and mechanical processes 270 00:06:40,733 --> 00:06:42,233 involved in getting through 271 00:06:42,233 --> 00:06:43,300 what we're getting going 272 00:06:43,300 --> 00:06:44,533 to talk about today. 273 00:06:44,533 --> 00:06:46,066 So the first part of this is, 274 00:06:46,066 --> 00:06:48,200 as you can read on the on the agenda, 275 00:06:48,433 --> 00:06:49,933 we're going to go through the overview. 276 00:06:49,933 --> 00:06:50,766 We're going to talk about 277 00:06:50,766 --> 00:06:52,200 roles and accounts. 278 00:06:52,200 --> 00:06:52,800 We're going to talk 279 00:06:52,800 --> 00:06:54,466 about the verification process 280 00:06:54,466 --> 00:06:56,700 on the electronic side. 281 00:06:56,700 --> 00:06:57,800 Then Matt's going to walk 282 00:06:57,800 --> 00:06:59,066 through the process 283 00:06:59,066 --> 00:07:00,000 that we're going to use 284 00:07:00,000 --> 00:07:02,833 as a backup, the notarized 285 00:07:02,833 --> 00:07:04,066 paper process. 286 00:07:04,066 --> 00:07:05,233 He's going to talk about it, 287 00:07:05,233 --> 00:07:06,466 attorney sponsorship. 288 00:07:06,466 --> 00:07:07,366 And then I think the part 289 00:07:07,366 --> 00:07:08,300 that so many of you 290 00:07:08,300 --> 00:07:09,033 are looking forward 291 00:07:09,033 --> 00:07:11,166 to: the question and answer period 292 00:07:11,600 --> 00:07:12,600 that we're going to go through. 293 00:07:12,600 --> 00:07:14,266 So next slide, please. 294 00:07:14,266 --> 00:07:15,500 ID verification. 295 00:07:15,500 --> 00:07:17,266 So in just a few short weeks 296 00:07:17,266 --> 00:07:18,900 in the first part of the new year, 297 00:07:18,900 --> 00:07:21,266 all trademark application system, 298 00:07:21,900 --> 00:07:23,466 TEAS and TEASi, 299 00:07:23,466 --> 00:07:25,433 that's the international component, 300 00:07:25,433 --> 00:07:28,000 filers can verify their identities 301 00:07:28,200 --> 00:07:29,433 when logging on to their 302 00:07:29,433 --> 00:07:32,033 USPTO.gov account 303 00:07:32,500 --> 00:07:34,533 For the first, about, 90 days, 304 00:07:34,533 --> 00:07:35,600 this process is going 305 00:07:35,600 --> 00:07:36,500 to be open for you 306 00:07:36,500 --> 00:07:37,100 and it's going to be 307 00:07:37,100 --> 00:07:38,566 entirely voluntary. 308 00:07:38,566 --> 00:07:40,333 What you need to remember 309 00:07:40,333 --> 00:07:43,500 is on the 9th of April of 2022, 310 00:07:43,633 --> 00:07:45,800 you must complete your ID verification 311 00:07:45,800 --> 00:07:47,666 because after that date, 312 00:07:47,666 --> 00:07:48,866 if you try to file 313 00:07:48,866 --> 00:07:51,166 using TEAS or TEASi, 314 00:07:51,333 --> 00:07:52,000 you're not going to 315 00:07:52,000 --> 00:07:53,033 get into the system. 316 00:07:53,033 --> 00:07:55,033 It's a critically important date. 317 00:07:55,033 --> 00:07:56,266 Next, please. 318 00:07:56,266 --> 00:07:58,066 So why are we here? 319 00:07:58,066 --> 00:08:00,133 Well, you remember back in 2019, 320 00:08:00,133 --> 00:08:01,533 a couple of years ago, 321 00:08:01,533 --> 00:08:03,333 USPTO required that 322 00:08:03,333 --> 00:08:05,633 you log in to USPTO.gov 323 00:08:05,633 --> 00:08:08,066 to access your account. Right. 324 00:08:08,066 --> 00:08:09,933 That was the beginning of a process 325 00:08:09,933 --> 00:08:11,633 that we wanted to create 326 00:08:11,633 --> 00:08:14,933 and start to use to make sure 327 00:08:14,933 --> 00:08:16,666 that our customers are confident 328 00:08:16,666 --> 00:08:18,566 and comfortable in our system. 329 00:08:18,566 --> 00:08:20,400 ID verification builds 330 00:08:20,400 --> 00:08:21,400 on that requirement 331 00:08:21,400 --> 00:08:22,666 by ensuring 332 00:08:22,666 --> 00:08:25,500 that your USPTO.gov account 333 00:08:25,833 --> 00:08:27,900 is the account that really is 334 00:08:28,133 --> 00:08:30,000 is by, with you. 335 00:08:30,000 --> 00:08:30,900 We've got, 336 00:08:30,900 --> 00:08:33,133 as many of you know in the I.T. world, 337 00:08:33,733 --> 00:08:35,500 anybody can sign up for an account. 338 00:08:35,500 --> 00:08:36,400 We want to make sure 339 00:08:36,400 --> 00:08:37,833 that we're matching the account 340 00:08:37,833 --> 00:08:39,500 to the named individual 341 00:08:39,500 --> 00:08:42,133 and for in the future, as as Jason 342 00:08:42,133 --> 00:08:43,766 and Matt's going to talk about here 343 00:08:43,766 --> 00:08:44,866 in just a moment, 344 00:08:44,866 --> 00:08:46,500 it lays the groundwork 345 00:08:46,500 --> 00:08:48,800 for future role-based access. 346 00:08:49,100 --> 00:08:50,200 We're going to control 347 00:08:50,200 --> 00:08:52,466 and delegate access to the application 348 00:08:52,766 --> 00:08:55,200 and to the registry, registration 349 00:08:55,200 --> 00:08:56,566 related filings. 350 00:08:56,566 --> 00:08:57,900 What does this do? 351 00:08:57,900 --> 00:09:00,033 Well, it ensures that the person 352 00:09:00,033 --> 00:09:03,466 making the submission to USPTO has, 353 00:09:03,600 --> 00:09:06,200 is, has a right to that property. 354 00:09:06,200 --> 00:09:08,100 And has real identifiable, 355 00:09:08,100 --> 00:09:10,500 identifiable, authorized 356 00:09:10,500 --> 00:09:11,933 to act, and accountable 357 00:09:11,933 --> 00:09:13,466 for any misconduct, fraud 358 00:09:13,466 --> 00:09:15,166 or abuse of our system. 359 00:09:15,166 --> 00:09:16,833 It strengthens the security 360 00:09:16,833 --> 00:09:18,566 of our trademark filing process, 361 00:09:18,566 --> 00:09:19,600 which, as you know, 362 00:09:19,600 --> 00:09:21,266 through a number of Commissioners 363 00:09:21,266 --> 00:09:23,233 and a number of administrations, 364 00:09:23,233 --> 00:09:25,066 has been critical to that, to the 365 00:09:25,066 --> 00:09:26,766 to the way that we're going forward 366 00:09:26,766 --> 00:09:28,333 with the within the USPTO 367 00:09:28,333 --> 00:09:30,000 and within the trademark business. 368 00:09:30,000 --> 00:09:31,966 The integrity of the trademark register 369 00:09:31,966 --> 00:09:33,433 protects everybody. 370 00:09:33,433 --> 00:09:34,466 And we want to make sure 371 00:09:34,466 --> 00:09:36,000 that we in the in 372 00:09:36,000 --> 00:09:37,800 the USPTO are doing 373 00:09:37,800 --> 00:09:39,533 everything that we possibly can 374 00:09:39,533 --> 00:09:40,666 to strengthen that. 375 00:09:40,666 --> 00:09:42,866 And finally, a focus on privacy 376 00:09:42,866 --> 00:09:43,933 and data security. 377 00:09:43,933 --> 00:09:45,100 And we all know 378 00:09:45,100 --> 00:09:46,100 because we've received 379 00:09:46,100 --> 00:09:48,000 a number of questions. 380 00:09:48,000 --> 00:09:49,300 How are we protecting 381 00:09:49,300 --> 00:09:51,000 your identity, your personally 382 00:09:51,000 --> 00:09:53,066 personal identifiable information 383 00:09:53,266 --> 00:09:53,966 and those things. 384 00:09:53,966 --> 00:09:55,500 And so Matt is going to talk through 385 00:09:55,500 --> 00:09:57,766 that next. -Thanks, Greg. 386 00:09:57,766 --> 00:09:58,600 And so the first thing 387 00:09:58,600 --> 00:10:00,400 we're actually going to cover 388 00:10:00,400 --> 00:10:02,400 is roles and accounts. 389 00:10:02,400 --> 00:10:03,433 We have to talk about these 390 00:10:03,433 --> 00:10:04,366 just a little bit before 391 00:10:04,366 --> 00:10:05,433 we can get fully into ID 392 00:10:05,433 --> 00:10:06,233 verification 393 00:10:06,233 --> 00:10:08,033 because these two things are connected. 394 00:10:08,033 --> 00:10:09,833 So the first question is, 395 00:10:09,833 --> 00:10:11,400 "Who has to be verified?" 396 00:10:11,400 --> 00:10:13,766 And the important thing to remember 397 00:10:13,766 --> 00:10:16,833 is that this particular requirement 398 00:10:17,166 --> 00:10:18,200 is an extension of 399 00:10:18,200 --> 00:10:19,233 the log-in requirement 400 00:10:19,233 --> 00:10:20,666 that we've had for two years. 401 00:10:20,666 --> 00:10:21,900 That means it's a requirement 402 00:10:21,900 --> 00:10:22,833 for your account. 403 00:10:22,833 --> 00:10:24,400 So if you're logging in 404 00:10:24,400 --> 00:10:25,400 with your account, 405 00:10:25,400 --> 00:10:27,200 you'll need to be verified 406 00:10:27,200 --> 00:10:29,033 in order to continue. 407 00:10:29,033 --> 00:10:30,200 We'll still issue 408 00:10:30,200 --> 00:10:31,766 USPTO.gov accounts 409 00:10:31,766 --> 00:10:33,333 to anyone who wants them. 410 00:10:33,333 --> 00:10:34,233 But in order to access 411 00:10:34,233 --> 00:10:36,200 TEAS or TEASi to file, 412 00:10:36,200 --> 00:10:37,266 you must verify the 413 00:10:37,266 --> 00:10:38,433 identity in your account. 414 00:10:39,833 --> 00:10:40,433 So here are some 415 00:10:40,433 --> 00:10:41,600 examples of the kinds of people 416 00:10:41,600 --> 00:10:43,533 who are going to need to verify: U.S. 417 00:10:43,533 --> 00:10:44,900 licensed attorneys, 418 00:10:44,900 --> 00:10:46,200 unrepresented owners, 419 00:10:46,200 --> 00:10:48,166 Canadian attorneys and agents. 420 00:10:48,166 --> 00:10:50,233 And they're all going to verify 421 00:10:50,500 --> 00:10:51,600 through one of two methods 422 00:10:51,600 --> 00:10:52,866 that I'll talk about, 423 00:10:52,866 --> 00:10:54,533 directly with the USPTO, 424 00:10:54,533 --> 00:10:56,000 either electronically 425 00:10:56,000 --> 00:10:58,366 or through a notarized paper form. 426 00:10:58,933 --> 00:10:59,666 And then we also have 427 00:10:59,666 --> 00:11:00,766 another class of people 428 00:11:00,766 --> 00:11:02,066 who are going to need to be verified, 429 00:11:02,066 --> 00:11:02,833 but it's going to happen 430 00:11:02,833 --> 00:11:03,800 a little differently. 431 00:11:03,800 --> 00:11:05,866 Attorney support staff and paralegals 432 00:11:05,866 --> 00:11:06,600 will be verified 433 00:11:06,600 --> 00:11:09,500 by a sponsoring attorney. 434 00:11:09,533 --> 00:11:11,200 So who's not required? Well, people 435 00:11:11,200 --> 00:11:12,100 who don't need to log 436 00:11:12,100 --> 00:11:12,933 in to TEAS or TEASi 437 00:11:12,933 --> 00:11:15,066 to file something. 438 00:11:15,066 --> 00:11:17,266 So one of the big 439 00:11:17,266 --> 00:11:18,333 categories here are going 440 00:11:18,333 --> 00:11:19,966 to be represented owners. 441 00:11:19,966 --> 00:11:22,400 You don't need to verify your identity 442 00:11:22,400 --> 00:11:23,666 just for having a 443 00:11:23,666 --> 00:11:24,933 USPTO.gov account or 444 00:11:24,933 --> 00:11:26,600 just for having a trademark. 445 00:11:26,600 --> 00:11:27,966 But you do need to do it 446 00:11:27,966 --> 00:11:29,900 if you want to file something. 447 00:11:29,900 --> 00:11:30,533 So right now, 448 00:11:30,533 --> 00:11:32,133 they can electronically sign forms 449 00:11:32,133 --> 00:11:33,233 without logging in, 450 00:11:33,233 --> 00:11:33,966 so they won't need to 451 00:11:33,966 --> 00:11:35,133 verify their account. 452 00:11:35,133 --> 00:11:36,366 They're not going to be asked 453 00:11:36,366 --> 00:11:38,133 to log in with that account. 454 00:11:38,133 --> 00:11:39,066 So they can follow 455 00:11:39,066 --> 00:11:40,600 the e-signature process, 456 00:11:40,600 --> 00:11:42,033 and they won't have to 457 00:11:42,033 --> 00:11:43,833 verify their identities. 458 00:11:43,833 --> 00:11:44,833 There's just a note here 459 00:11:44,833 --> 00:11:46,500 in the second bullet, though. 460 00:11:46,500 --> 00:11:48,633 If the power of attorney ends 461 00:11:48,633 --> 00:11:50,266 and you're no longer represented 462 00:11:50,266 --> 00:11:51,600 and you want to go and file something, 463 00:11:51,600 --> 00:11:53,533 you will need to verify your identity. 464 00:11:53,533 --> 00:11:55,633 So this might end at certain stages 465 00:11:55,633 --> 00:11:56,566 in the application or 466 00:11:56,566 --> 00:11:58,566 registration process. 467 00:11:58,566 --> 00:11:59,900 It might happen after you revoke 468 00:11:59,900 --> 00:12:01,366 or after the attorney withdraws. 469 00:12:01,366 --> 00:12:03,600 So you do need to be aware of that. 470 00:12:03,600 --> 00:12:04,400 You may not have needed 471 00:12:04,400 --> 00:12:05,866 to verify your identity 472 00:12:05,866 --> 00:12:06,600 when your attorney 473 00:12:06,600 --> 00:12:07,933 was representing you. 474 00:12:07,933 --> 00:12:08,800 But once that ends, 475 00:12:08,800 --> 00:12:10,433 you will need to verify your identity 476 00:12:10,433 --> 00:12:11,766 if you're an unrepresented owner 477 00:12:11,766 --> 00:12:13,566 and you need to make a filing. 478 00:12:13,566 --> 00:12:14,766 And finally, a note. 479 00:12:14,766 --> 00:12:15,866 A lot of questions we've gotten 480 00:12:15,866 --> 00:12:16,933 have been about this as well. 481 00:12:17,900 --> 00:12:18,900 "I already verified my 482 00:12:18,900 --> 00:12:20,233 identity with the USPTO. 483 00:12:20,233 --> 00:12:22,933 I'm a patent-proofed practitioner. 484 00:12:23,166 --> 00:12:24,966 I'm a patent-proofed 485 00:12:24,966 --> 00:12:26,700 independent inventor." 486 00:12:26,700 --> 00:12:28,600 So those filers won't 487 00:12:28,600 --> 00:12:30,200 need to verify again. 488 00:12:30,200 --> 00:12:31,233 They may need to select 489 00:12:31,233 --> 00:12:32,266 a trademark filing role 490 00:12:32,266 --> 00:12:33,733 if we can't determine 491 00:12:33,733 --> 00:12:34,633 whether you're an attorney 492 00:12:34,633 --> 00:12:36,000 or a non-attorney practitioner, 493 00:12:36,000 --> 00:12:37,200 for instance. 494 00:12:37,233 --> 00:12:38,900 But you won't need to verify again. 495 00:12:38,900 --> 00:12:39,366 You've already been 496 00:12:39,366 --> 00:12:40,933 verified in your system. 497 00:12:40,933 --> 00:12:42,100 So the only thing you'll need to do 498 00:12:42,100 --> 00:12:43,100 is to tell us 499 00:12:43,100 --> 00:12:43,966 which one of these roles 500 00:12:43,966 --> 00:12:45,900 best represents you. 501 00:12:45,966 --> 00:12:47,866 So when you choose your role, 502 00:12:47,866 --> 00:12:48,533 you're going to do this 503 00:12:48,533 --> 00:12:50,666 first, before verifying your identity. 504 00:12:51,766 --> 00:12:52,800 Again, the attorneys 505 00:12:52,800 --> 00:12:54,000 and the owners are going to use 506 00:12:54,000 --> 00:12:56,200 electronic or paper-based verification. 507 00:12:56,466 --> 00:12:57,033 And the attorney 508 00:12:57,033 --> 00:12:59,066 support staff are going to be verified 509 00:12:59,066 --> 00:13:00,900 by their sponsoring attorney. 510 00:13:00,900 --> 00:13:02,333 The technical way 511 00:13:02,333 --> 00:13:03,133 this is accomplished 512 00:13:03,133 --> 00:13:04,133 is actually pretty easy. 513 00:13:04,133 --> 00:13:05,000 There's an application 514 00:13:05,000 --> 00:13:06,033 that you can go to 515 00:13:06,033 --> 00:13:07,400 and you put the email address 516 00:13:07,400 --> 00:13:08,700 in that corresponds 517 00:13:08,700 --> 00:13:09,633 to the account of the person 518 00:13:09,633 --> 00:13:11,133 who wants to be sponsored. 519 00:13:11,133 --> 00:13:11,900 And then it's done. 520 00:13:11,900 --> 00:13:13,733 It's a very quick process 521 00:13:13,733 --> 00:13:14,833 and we'll go through that later. 522 00:13:16,066 --> 00:13:17,633 Again, at the current 523 00:13:17,633 --> 00:13:18,566 time, these are the 524 00:13:18,566 --> 00:13:19,700 four trademark roles 525 00:13:19,700 --> 00:13:21,066 that we anticipate: U.S. 526 00:13:21,066 --> 00:13:21,866 licensed attorney, 527 00:13:21,866 --> 00:13:22,666 Canadian attorney 528 00:13:22,666 --> 00:13:24,566 or agent, a trademark owner, 529 00:13:24,566 --> 00:13:26,900 and attorney support staff. 530 00:13:26,900 --> 00:13:27,600 One of the first things 531 00:13:27,600 --> 00:13:28,133 you'll need to do 532 00:13:28,133 --> 00:13:29,266 before you get ready to verify 533 00:13:29,266 --> 00:13:30,933 your identity is to review 534 00:13:30,933 --> 00:13:32,633 the information in your USPTO.gov 535 00:13:32,633 --> 00:13:33,900 account. 536 00:13:34,333 --> 00:13:35,700 So the account name, 537 00:13:35,700 --> 00:13:36,600 the name that you've entered 538 00:13:36,600 --> 00:13:37,433 in, the first, middle, 539 00:13:37,433 --> 00:13:39,166 and last name fields on that account, 540 00:13:39,166 --> 00:13:41,000 is going to have to match the name on 541 00:13:41,000 --> 00:13:42,200 the government-issued ID 542 00:13:42,200 --> 00:13:42,833 that you're using 543 00:13:42,833 --> 00:13:44,800 to verify your identity. 544 00:13:44,800 --> 00:13:45,700 Inconsistency in 545 00:13:45,700 --> 00:13:47,633 this could delay the processing. 546 00:13:47,633 --> 00:13:48,733 We need to have, 547 00:13:48,733 --> 00:13:49,900 you know, if you've got a middle name 548 00:13:49,900 --> 00:13:50,900 on your driver's license 549 00:13:50,900 --> 00:13:51,566 and you're going to use that 550 00:13:51,566 --> 00:13:52,900 to verify your identity. 551 00:13:52,900 --> 00:13:54,100 You've got to have the middle name 552 00:13:54,100 --> 00:13:55,533 in your USPTO.gov account. 553 00:13:56,566 --> 00:13:58,300 Once that's complete, 554 00:13:58,333 --> 00:13:59,000 you're not going to be able 555 00:13:59,000 --> 00:14:00,500 to change the name in your account, 556 00:14:00,500 --> 00:14:02,100 except in limited instances, 557 00:14:02,100 --> 00:14:03,833 an official name change, a marriage, 558 00:14:03,833 --> 00:14:04,600 or something like that 559 00:14:04,600 --> 00:14:06,100 where there's a surname change. 560 00:14:06,100 --> 00:14:07,366 And we'll have forms 561 00:14:07,366 --> 00:14:09,033 that, where you can do that. 562 00:14:09,033 --> 00:14:10,433 So you will be able to make changes in 563 00:14:10,433 --> 00:14:12,133 limited situations. 564 00:14:12,133 --> 00:14:13,266 But if, for instance, 565 00:14:13,266 --> 00:14:14,666 someone is using an account 566 00:14:14,666 --> 00:14:17,366 that has an entity name in there, 567 00:14:17,933 --> 00:14:19,966 like a company name, 568 00:14:19,966 --> 00:14:21,300 that account needs to 569 00:14:21,300 --> 00:14:22,566 correspond to one real 570 00:14:22,566 --> 00:14:23,600 human and it needs to have 571 00:14:23,600 --> 00:14:25,166 their name on the account. 572 00:14:25,166 --> 00:14:26,300 Let's talk about the electronic 573 00:14:26,300 --> 00:14:27,800 verification process first. 574 00:14:27,800 --> 00:14:30,033 I think this is the one that we expect 575 00:14:30,300 --> 00:14:31,800 quite a few of our users to use, 576 00:14:31,800 --> 00:14:33,633 and we've partnered 577 00:14:33,633 --> 00:14:34,966 with a company called ID.me 578 00:14:34,966 --> 00:14:36,466 in order to do it. 579 00:14:36,466 --> 00:14:36,933 So ID.me 580 00:14:36,933 --> 00:14:38,300 is an electronic 581 00:14:38,300 --> 00:14:40,333 verification company. 582 00:14:40,333 --> 00:14:41,300 And they have a platform 583 00:14:41,300 --> 00:14:42,600 that allows them to, 584 00:14:43,833 --> 00:14:45,033 around the clock, 585 00:14:45,033 --> 00:14:47,300 at any point, in many, many countries, 586 00:14:47,600 --> 00:14:49,000 verify people's identities 587 00:14:49,000 --> 00:14:51,833 in 15 minutes or less in most cases. 588 00:14:51,833 --> 00:14:54,066 So ID.me is used by corporate, federal 589 00:14:54,066 --> 00:14:55,266 and state government agencies 590 00:14:55,266 --> 00:14:56,866 worldwide for this ID 591 00:14:56,866 --> 00:14:58,766 verification. It's used by 592 00:14:58,766 --> 00:15:01,133 Veterans Affairs, IRS, 593 00:15:01,133 --> 00:15:03,633 many state unemployment agencies, 594 00:15:03,633 --> 00:15:05,533 and Social Security. 595 00:15:06,333 --> 00:15:08,200 One thing about ID.me 596 00:15:08,200 --> 00:15:08,933 that you should know 597 00:15:08,933 --> 00:15:10,433 is that it's FedRAMP authorized 598 00:15:10,433 --> 00:15:12,200 for secure data storage. 599 00:15:12,200 --> 00:15:13,600 FedRAMP is the 600 00:15:13,600 --> 00:15:15,766 the stringent federal process 601 00:15:15,966 --> 00:15:16,633 that companies need 602 00:15:16,633 --> 00:15:17,500 to go through in order 603 00:15:17,500 --> 00:15:18,400 to be authorized 604 00:15:18,400 --> 00:15:20,733 to handle personally identifiable data 605 00:15:20,933 --> 00:15:22,366 and other secure data. 606 00:15:22,366 --> 00:15:24,300 They are FedRAMP authorized. 607 00:15:24,300 --> 00:15:25,433 And finally, 608 00:15:25,433 --> 00:15:27,100 the level of authentication 609 00:15:27,100 --> 00:15:27,800 that they verify at 610 00:15:27,800 --> 00:15:29,166 is compatible 611 00:15:29,166 --> 00:15:31,500 with the NIST Digital Identity Guidelines. 612 00:15:32,066 --> 00:15:33,733 This is going to be 613 00:15:33,733 --> 00:15:34,666 Identity Authentication 614 00:15:34,666 --> 00:15:36,800 Level 2 or IAL2. 615 00:15:36,800 --> 00:15:37,500 Probably not that 616 00:15:37,500 --> 00:15:38,733 interesting to most folks. 617 00:15:38,733 --> 00:15:39,666 But just pointing out 618 00:15:39,666 --> 00:15:40,366 that's the standard 619 00:15:40,366 --> 00:15:41,133 that we're following. 620 00:15:41,133 --> 00:15:42,066 That's also the standard 621 00:15:42,066 --> 00:15:43,700 that Patents currently follows 622 00:15:43,700 --> 00:15:45,266 for their, in many ways, 623 00:15:45,266 --> 00:15:47,600 similar ID verification process. 624 00:15:47,600 --> 00:15:48,200 ID.me 625 00:15:48,200 --> 00:15:49,766 has a privacy bill of rights. 626 00:15:49,766 --> 00:15:50,833 And they've put this 627 00:15:50,833 --> 00:15:52,233 information out to explain 628 00:15:53,233 --> 00:15:55,000 what happens to your data 629 00:15:55,000 --> 00:15:56,400 once you provide it to them. 630 00:15:56,400 --> 00:15:57,933 And I think the bullets here 631 00:15:57,933 --> 00:16:00,200 are relatively self-explanatory, 632 00:16:00,200 --> 00:16:01,700 but the main idea is 633 00:16:01,700 --> 00:16:03,166 you're in control of your data. 634 00:16:03,166 --> 00:16:05,533 You have to give consent to share. 635 00:16:05,533 --> 00:16:06,200 And you can revoke 636 00:16:06,200 --> 00:16:07,933 the consent at any point. 637 00:16:07,933 --> 00:16:08,866 So you have complete 638 00:16:08,866 --> 00:16:10,900 control over this data. 639 00:16:11,533 --> 00:16:13,666 Now this, the second to last bullet, 640 00:16:13,666 --> 00:16:15,033 it says you can destroy your ID.me 641 00:16:15,033 --> 00:16:16,100 credential and associated 642 00:16:16,100 --> 00:16:17,000 data at any time. 643 00:16:17,000 --> 00:16:19,766 That is completely true. 644 00:16:19,800 --> 00:16:20,766 The one thing to note 645 00:16:20,766 --> 00:16:22,266 is that if you do need a name change 646 00:16:22,266 --> 00:16:23,333 or you need to reauthorize 647 00:16:23,333 --> 00:16:24,300 or something, 648 00:16:24,700 --> 00:16:26,400 you would need to go back in, 649 00:16:26,400 --> 00:16:28,566 once the account 650 00:16:28,566 --> 00:16:29,633 destruction is completed, 651 00:16:29,633 --> 00:16:30,400 you would need to go back in 652 00:16:30,400 --> 00:16:31,900 and create a new account. 653 00:16:31,900 --> 00:16:33,600 So that might take some time 654 00:16:33,600 --> 00:16:34,966 between those two acts. 655 00:16:34,966 --> 00:16:36,633 So just keep that in mind. 656 00:16:36,633 --> 00:16:37,566 And finally, we have a link 657 00:16:37,566 --> 00:16:39,266 to the bill of rights on this slide. 658 00:16:39,266 --> 00:16:41,166 You'll be able to review it later. 659 00:16:41,166 --> 00:16:42,266 So here's what you can expect 660 00:16:42,266 --> 00:16:43,400 when you go through the electronic 661 00:16:43,400 --> 00:16:44,533 verification process. 662 00:16:45,700 --> 00:16:46,566 Most customers, and we're 663 00:16:46,566 --> 00:16:48,033 expecting north of 90%, 664 00:16:48,033 --> 00:16:48,866 will be able to complete 665 00:16:48,866 --> 00:16:50,866 the self-service automated process 666 00:16:51,166 --> 00:16:53,266 in less than 15 minutes. 667 00:16:53,266 --> 00:16:54,066 When I went through it, 668 00:16:54,066 --> 00:16:54,966 tested it for myself 669 00:16:54,966 --> 00:16:55,766 because I've gone through 670 00:16:55,766 --> 00:16:57,166 the verification process 671 00:16:57,166 --> 00:16:58,566 many months ago, 672 00:16:58,566 --> 00:17:00,566 I completed it in less than seven. 673 00:17:00,566 --> 00:17:02,300 However, I knew what to expect. 674 00:17:02,300 --> 00:17:03,666 I think less than 15 minutes 675 00:17:03,666 --> 00:17:05,933 is a pretty reasonable estimate. 676 00:17:05,933 --> 00:17:08,600 Um, if that self-service is not 677 00:17:09,466 --> 00:17:10,766 going to work for you, 678 00:17:10,766 --> 00:17:12,633 then you can complete the process via 679 00:17:12,633 --> 00:17:13,666 a live video conference 680 00:17:13,666 --> 00:17:15,066 with a trusted referee. 681 00:17:15,066 --> 00:17:16,033 This trusted referee 682 00:17:16,033 --> 00:17:17,600 is an actual human, 683 00:17:17,600 --> 00:17:21,333 and they have been verified by ID.me. 684 00:17:21,933 --> 00:17:23,200 And so they're going 685 00:17:23,200 --> 00:17:24,600 to review your documents 686 00:17:24,600 --> 00:17:26,333 that you upload to them, 687 00:17:26,333 --> 00:17:27,966 check and make sure they match, 688 00:17:27,966 --> 00:17:30,333 and then complete the process manually. 689 00:17:30,333 --> 00:17:31,066 Generally, this is going 690 00:17:31,066 --> 00:17:32,366 to be done in, again, 691 00:17:32,366 --> 00:17:33,266 a video chat where 692 00:17:33,266 --> 00:17:34,933 they'll set up a session with you, 693 00:17:34,933 --> 00:17:36,333 and that video chat 694 00:17:36,333 --> 00:17:38,500 will take about five or ten minutes. 695 00:17:38,800 --> 00:17:40,800 So again, not a lengthy process. 696 00:17:42,333 --> 00:17:43,366 And finally, all of our 697 00:17:43,366 --> 00:17:44,333 international customers 698 00:17:44,333 --> 00:17:45,100 are going to be routed 699 00:17:45,100 --> 00:17:47,366 to this trusted referee flow. 700 00:17:48,066 --> 00:17:49,666 So keep in mind, 701 00:17:49,666 --> 00:17:51,266 we don't expect that many of our 702 00:17:51,266 --> 00:17:53,200 international customers 703 00:17:53,200 --> 00:17:55,200 will need to verify their identities 704 00:17:55,200 --> 00:17:56,800 because they are represented 705 00:17:56,800 --> 00:17:58,900 by attorneys, by U.S.-licensed attorneys. 706 00:17:59,166 --> 00:18:00,100 So their attorneys will need 707 00:18:00,100 --> 00:18:01,200 to verify their identities, 708 00:18:01,200 --> 00:18:02,633 but the international customers, 709 00:18:02,633 --> 00:18:04,700 many of them will not need to. 710 00:18:04,700 --> 00:18:05,566 And there will be other ways 711 00:18:05,566 --> 00:18:06,933 that they can sign documents 712 00:18:06,933 --> 00:18:08,266 and perform limited actions 713 00:18:08,266 --> 00:18:10,033 without having to do that. 714 00:18:10,033 --> 00:18:11,466 When you're ready to verify, 715 00:18:11,466 --> 00:18:12,700 have a few things ready: 716 00:18:12,700 --> 00:18:14,700 a smartphone, a tablet, or a computer, 717 00:18:14,700 --> 00:18:15,266 pretty much anything 718 00:18:15,266 --> 00:18:16,633 with a front-facing camera 719 00:18:16,633 --> 00:18:19,700 and an internet connection. 720 00:18:19,900 --> 00:18:21,066 A laptop is going to work 721 00:18:21,066 --> 00:18:23,166 just fine, as as will your phone. 722 00:18:23,166 --> 00:18:24,200 And the mobile flow 723 00:18:24,200 --> 00:18:25,266 is probably the easiest 724 00:18:25,266 --> 00:18:26,866 for most people to follow, 725 00:18:26,866 --> 00:18:28,566 based on our testing. 726 00:18:28,566 --> 00:18:29,366 There's then you'll need 727 00:18:29,366 --> 00:18:31,100 a government-issued photo ID. 728 00:18:31,100 --> 00:18:31,800 Again, please 729 00:18:31,800 --> 00:18:34,400 make sure that the names match. 730 00:18:34,400 --> 00:18:35,200 If they don't match 731 00:18:35,200 --> 00:18:36,500 during the electronic process, 732 00:18:36,500 --> 00:18:38,433 whatever is on your identification 733 00:18:38,433 --> 00:18:40,966 is what will be put into your account. 734 00:18:40,966 --> 00:18:42,300 So if you don't have 735 00:18:42,300 --> 00:18:43,333 your middle name in your account, 736 00:18:43,333 --> 00:18:44,500 but there is a middle name 737 00:18:44,500 --> 00:18:45,466 on your driver's 738 00:18:45,466 --> 00:18:46,933 license that you've presented, 739 00:18:46,933 --> 00:18:47,733 that middle name will 740 00:18:47,733 --> 00:18:48,533 go into your account. 741 00:18:49,900 --> 00:18:50,900 During this process, ID.me 742 00:18:50,900 --> 00:18:51,666 will ask you for 743 00:18:51,666 --> 00:18:53,400 certain information. 744 00:18:53,466 --> 00:18:54,566 Social Security number 745 00:18:54,566 --> 00:18:55,833 is one of the items 746 00:18:55,833 --> 00:18:56,800 that many people 747 00:18:56,800 --> 00:18:57,933 have asked us questions about 748 00:18:57,933 --> 00:19:00,133 and came up often in our testing. 749 00:19:00,133 --> 00:19:02,066 This is a U.S.-only requirement. 750 00:19:02,066 --> 00:19:03,833 The USPTO will not receive 751 00:19:03,833 --> 00:19:05,433 this information from ID.me. 752 00:19:05,433 --> 00:19:06,500 However, this information 753 00:19:06,500 --> 00:19:08,166 is necessary for them 754 00:19:08,166 --> 00:19:09,833 to provide the level of authentication 755 00:19:09,833 --> 00:19:11,400 that we are requesting. 756 00:19:11,400 --> 00:19:12,066 The IAL2. 757 00:19:12,066 --> 00:19:14,066 That's also the level that Patents uses. 758 00:19:14,066 --> 00:19:16,766 This matches with our risk assessment. 759 00:19:16,766 --> 00:19:17,566 It's also going to ask you 760 00:19:17,566 --> 00:19:19,133 for biometric data. 761 00:19:19,133 --> 00:19:19,733 In this case, 762 00:19:19,733 --> 00:19:22,033 the biometric data is a selfie. 763 00:19:22,033 --> 00:19:22,533 It's going, 764 00:19:22,533 --> 00:19:23,066 you're going to take 765 00:19:23,066 --> 00:19:24,300 a picture of yourself 766 00:19:24,300 --> 00:19:25,400 and it's going to compare 767 00:19:25,400 --> 00:19:26,066 that to the photo 768 00:19:26,066 --> 00:19:27,800 ID that you also take a picture of 769 00:19:27,800 --> 00:19:29,133 in order to ensure 770 00:19:29,133 --> 00:19:30,100 that it's the same person 771 00:19:30,100 --> 00:19:31,533 in both instances. 772 00:19:31,533 --> 00:19:32,366 And finally, you're going 773 00:19:32,366 --> 00:19:33,000 to provide permission 774 00:19:33,000 --> 00:19:34,366 to access your credit profile. 775 00:19:34,366 --> 00:19:35,566 It's a soft credit check. 776 00:19:35,566 --> 00:19:37,800 It does not affect your credit score. 777 00:19:37,800 --> 00:19:38,533 Technically, it just 778 00:19:39,500 --> 00:19:41,266 accesses the credit profile. 779 00:19:41,266 --> 00:19:42,566 So it's looking for the information, 780 00:19:42,566 --> 00:19:43,800 your name and address, 781 00:19:43,800 --> 00:19:45,500 to use a database 782 00:19:45,500 --> 00:19:48,200 that is valid, accurate, and up-to-date. 783 00:19:48,200 --> 00:19:50,500 So I'm going to narrate over 784 00:19:50,500 --> 00:19:51,400 some of the steps. 785 00:19:51,400 --> 00:19:52,300 And we're just going to walk 786 00:19:52,300 --> 00:19:53,500 through creating an account 787 00:19:53,500 --> 00:19:55,200 from scratch here. 788 00:19:55,366 --> 00:19:56,366 So the first thing that you're 789 00:19:56,366 --> 00:19:58,633 going to see, starting on January 8th 790 00:19:58,633 --> 00:20:00,633 at approximately eight in the morning, 791 00:20:00,633 --> 00:20:02,866 when you come to file a TEAS form, 792 00:20:03,166 --> 00:20:03,566 you're going to be 793 00:20:03,566 --> 00:20:05,166 intercepted by a screen 794 00:20:05,166 --> 00:20:07,033 that looks like this. 795 00:20:07,166 --> 00:20:08,166 It's going to have an option for you 796 00:20:08,166 --> 00:20:09,933 to verify your account electronically. 797 00:20:09,933 --> 00:20:10,666 It's also going to have 798 00:20:10,666 --> 00:20:11,500 a button on the right 799 00:20:11,500 --> 00:20:12,366 so that you can skip 800 00:20:12,366 --> 00:20:13,533 this entire process 801 00:20:13,533 --> 00:20:15,000 because it won't be mandatory. 802 00:20:15,000 --> 00:20:17,033 However, if you choose to verify, 803 00:20:17,033 --> 00:20:18,533 you'll go into this dropdown box 804 00:20:18,533 --> 00:20:19,200 and you'll choose 805 00:20:19,200 --> 00:20:20,166 a role to get started. 806 00:20:20,166 --> 00:20:21,500 These roles are the same ones 807 00:20:21,500 --> 00:20:22,966 that we've mentioned 808 00:20:22,966 --> 00:20:24,666 prior in the presentation. 809 00:20:24,666 --> 00:20:25,166 In this case, 810 00:20:25,166 --> 00:20:26,100 we're going to choose a U.S.- 811 00:20:26,100 --> 00:20:27,300 licensed trademark attorney. 812 00:20:28,466 --> 00:20:29,666 Here you'll be presented with 813 00:20:29,666 --> 00:20:31,133 a screen, and that informs 814 00:20:31,133 --> 00:20:32,866 you of what we've already said as well. 815 00:20:32,866 --> 00:20:34,433 The names must match. 816 00:20:34,433 --> 00:20:35,533 So in this case, 817 00:20:35,533 --> 00:20:37,866 "Casey M Owens" at the top of the screen 818 00:20:37,866 --> 00:20:38,700 is what's currently 819 00:20:38,700 --> 00:20:40,633 in the USPTO.gov account. 820 00:20:40,633 --> 00:20:42,466 Now, if Casey has a full middle 821 00:20:42,466 --> 00:20:43,833 name on the ID 822 00:20:43,833 --> 00:20:45,933 that they're presenting in the session, 823 00:20:45,933 --> 00:20:46,633 the name in the account 824 00:20:46,633 --> 00:20:49,300 will be updated with that full name. 825 00:20:49,300 --> 00:20:51,733 So "Casey Michael Owens." 826 00:20:53,766 --> 00:20:54,733 And finally, please 827 00:20:54,733 --> 00:20:55,800 read the terms of use. 828 00:20:55,800 --> 00:20:58,000 There's a link to the terms of use. 829 00:20:58,800 --> 00:20:59,700 And also keep in mind, 830 00:20:59,700 --> 00:21:00,733 some of these screenshots 831 00:21:00,733 --> 00:21:01,800 are subject to change. 832 00:21:01,800 --> 00:21:02,766 Some of them have have 833 00:21:02,766 --> 00:21:04,500 already changed slightly 834 00:21:04,500 --> 00:21:05,533 and they will change a little bit 835 00:21:05,533 --> 00:21:07,400 before January 8th. 836 00:21:07,400 --> 00:21:08,600 They won't look exactly like this, 837 00:21:08,600 --> 00:21:09,166 but they should be 838 00:21:09,166 --> 00:21:10,666 substantially the same. 839 00:21:10,666 --> 00:21:11,866 So please keep that in mind. 840 00:21:13,000 --> 00:21:14,800 Once you've read the terms of use, 841 00:21:14,800 --> 00:21:15,900 you can continue on 842 00:21:15,900 --> 00:21:17,733 to verify with ID.me. 843 00:21:17,966 --> 00:21:19,700 In order to verify your identity, 844 00:21:19,700 --> 00:21:20,500 which is a process 845 00:21:20,500 --> 00:21:21,666 that you're only going to do with us 846 00:21:21,666 --> 00:21:23,133 one time, 847 00:21:23,133 --> 00:21:23,933 you're going to need 848 00:21:23,933 --> 00:21:25,800 to create an ID.me account. 849 00:21:25,800 --> 00:21:27,200 So that is separate 850 00:21:27,200 --> 00:21:29,100 from your USPTO.gov account. 851 00:21:29,100 --> 00:21:32,433 And you uh the password and the email 852 00:21:32,433 --> 00:21:33,866 address are all separate. 853 00:21:33,866 --> 00:21:35,366 So you can create an ID.me account 854 00:21:35,366 --> 00:21:36,633 using the same email address 855 00:21:36,633 --> 00:21:38,266 as your USPTO.gov account. 856 00:21:38,266 --> 00:21:39,200 You can use a different one 857 00:21:39,200 --> 00:21:39,700 if you want. 858 00:21:39,700 --> 00:21:41,500 Just remember they are separate. 859 00:21:41,500 --> 00:21:42,300 So you'll set up the 860 00:21:42,300 --> 00:21:43,400 ID.me account separately, 861 00:21:43,400 --> 00:21:44,366 and that is necessary 862 00:21:44,366 --> 00:21:46,466 to conduct the proofing. 863 00:21:46,566 --> 00:21:47,266 Other than that, it's 864 00:21:47,266 --> 00:21:49,233 a typical account setup. 865 00:21:49,233 --> 00:21:50,400 Please read the terms of service 866 00:21:50,400 --> 00:21:51,333 and privacy policy 867 00:21:51,333 --> 00:21:52,233 for more information. 868 00:21:53,266 --> 00:21:54,033 You'll have an email 869 00:21:54,033 --> 00:21:55,500 confirmation sent to you, 870 00:21:55,500 --> 00:21:56,800 and you'll activate it 871 00:21:56,800 --> 00:21:58,033 the way you would typically activate 872 00:21:58,033 --> 00:22:00,433 a new account that you're setting up. 873 00:22:00,900 --> 00:22:01,300 ID.me 874 00:22:01,333 --> 00:22:02,566 has multi-factor 875 00:22:02,566 --> 00:22:04,333 authentication on their account. 876 00:22:04,333 --> 00:22:05,400 It is separate 877 00:22:05,400 --> 00:22:06,966 from the multi-factor authentication 878 00:22:06,966 --> 00:22:08,400 that USPTO.gov accounts use. 879 00:22:08,400 --> 00:22:10,733 Again, you are not going to sign in 880 00:22:10,733 --> 00:22:13,066 every time with your ID.me account. 881 00:22:13,066 --> 00:22:14,700 You probably will just, 882 00:22:14,700 --> 00:22:17,000 for most people, sign in this time 883 00:22:17,000 --> 00:22:17,933 to create the account. 884 00:22:17,933 --> 00:22:19,333 Sign in and conduct 885 00:22:19,333 --> 00:22:20,900 the identity verification. 886 00:22:20,900 --> 00:22:21,966 Other than that, you're going to be 887 00:22:21,966 --> 00:22:23,800 using your USPTO.gov account 888 00:22:23,800 --> 00:22:25,833 once it's been verified. 889 00:22:26,866 --> 00:22:28,733 But this multi-factor authentication is 890 00:22:28,733 --> 00:22:29,633 for this account. 891 00:22:29,633 --> 00:22:30,633 It's not for the USPTO.gov 892 00:22:30,633 --> 00:22:31,900 account. 893 00:22:32,566 --> 00:22:35,466 They do offer a great many options. 894 00:22:35,466 --> 00:22:37,266 So in addition to some of the options 895 00:22:37,266 --> 00:22:38,566 that we offer, 896 00:22:38,566 --> 00:22:39,500 they also offer 897 00:22:39,500 --> 00:22:40,866 two options at the bottom. 898 00:22:40,866 --> 00:22:41,966 These are physical security 899 00:22:41,966 --> 00:22:43,866 keys, a FIDO security key 900 00:22:43,866 --> 00:22:45,200 and something like a YubiKey, 901 00:22:45,200 --> 00:22:47,666 an NFC-enabled security key. 902 00:22:47,666 --> 00:22:48,333 For those of you 903 00:22:48,333 --> 00:22:49,966 who prefer to use those. Again 904 00:22:49,966 --> 00:22:51,700 only for your ID.me account. 905 00:22:51,700 --> 00:22:53,300 And not for USPTO.gov. 906 00:22:55,366 --> 00:22:56,233 They'll set it up, 907 00:22:56,233 --> 00:22:57,500 have you confirm your phone number 908 00:22:57,500 --> 00:22:59,500 by putting in your six-digit code 909 00:23:00,000 --> 00:23:01,966 and your authentication, 910 00:23:02,066 --> 00:23:03,300 your two-factor authentication 911 00:23:03,300 --> 00:23:04,700 will be complete for now. 912 00:23:04,700 --> 00:23:06,766 You can also copy this recovery key 913 00:23:06,766 --> 00:23:08,433 and save it an secure place. 914 00:23:08,433 --> 00:23:08,966 You'll be able to get 915 00:23:08,966 --> 00:23:09,766 back into your account 916 00:23:09,766 --> 00:23:10,500 if you lose some of 917 00:23:10,500 --> 00:23:11,333 your other information 918 00:23:11,333 --> 00:23:12,400 or lose access to 919 00:23:12,400 --> 00:23:13,300 one of your multi-factor 920 00:23:13,300 --> 00:23:15,233 authentication steps. 921 00:23:15,366 --> 00:23:16,866 And step three, 922 00:23:16,933 --> 00:23:17,500 this is the part 923 00:23:17,500 --> 00:23:20,000 where we actually verify the identity. 924 00:23:20,000 --> 00:23:20,600 Most people are going 925 00:23:20,600 --> 00:23:21,733 to upload photos 926 00:23:21,733 --> 00:23:23,833 of a driver's license or state ID 927 00:23:23,900 --> 00:23:24,900 or passport. 928 00:23:24,900 --> 00:23:27,766 A passport card is also acceptable. 929 00:23:27,766 --> 00:23:30,400 Please read the links to the policies. 930 00:23:30,400 --> 00:23:30,766 They're 931 00:23:30,766 --> 00:23:32,366 they're actually, 932 00:23:32,366 --> 00:23:33,866 they are written by lawyers, 933 00:23:33,866 --> 00:23:35,766 but they are actually pretty readable. 934 00:23:35,766 --> 00:23:37,300 So please do read these 935 00:23:37,300 --> 00:23:39,300 and you'll understand 936 00:23:39,300 --> 00:23:40,200 what's happening here. 937 00:23:40,200 --> 00:23:41,866 It's a summary of what's in that 938 00:23:41,866 --> 00:23:43,133 that bullet points 939 00:23:43,133 --> 00:23:44,233 on their privacy policy 940 00:23:44,233 --> 00:23:45,600 we mentioned earlier. 941 00:23:45,600 --> 00:23:46,866 When you're submitting photos, 942 00:23:46,866 --> 00:23:48,466 you're going to have a few options 943 00:23:48,466 --> 00:23:49,133 on how you do it. 944 00:23:50,200 --> 00:23:51,900 We're going to go through the flow 945 00:23:51,900 --> 00:23:53,766 where we use our smartphone 946 00:23:53,766 --> 00:23:55,833 to complete this process. 947 00:23:55,833 --> 00:23:56,966 So it's going to send you 948 00:23:56,966 --> 00:23:58,700 a text message to your phone 949 00:23:58,700 --> 00:23:59,533 and you're going to complete 950 00:23:59,533 --> 00:24:01,066 this session there. 951 00:24:01,066 --> 00:24:02,600 So far, we haven't uploaded anything. 952 00:24:02,600 --> 00:24:04,200 The first thing we'll do is upload 953 00:24:04,200 --> 00:24:05,933 a picture of a driver's license. 954 00:24:05,933 --> 00:24:07,400 This is sort of like online banking, 955 00:24:07,400 --> 00:24:08,033 if you've ever done 956 00:24:08,033 --> 00:24:09,900 that. You'll center 957 00:24:09,900 --> 00:24:12,000 the photo in your mobile phone screen. 958 00:24:12,000 --> 00:24:13,133 If your driver's 959 00:24:13,133 --> 00:24:14,533 license has a landscape 960 00:24:14,533 --> 00:24:16,066 orientation, please put your phone 961 00:24:16,066 --> 00:24:18,266 in the landscape orientation as well. 962 00:24:18,466 --> 00:24:19,433 For those of you with portrait 963 00:24:19,433 --> 00:24:21,400 driver's license, please again 964 00:24:21,400 --> 00:24:22,766 turn your phone to portrait. 965 00:24:22,766 --> 00:24:24,233 It'll make for a better picture. 966 00:24:24,233 --> 00:24:25,233 And then you'll continue. 967 00:24:25,233 --> 00:24:26,066 You'll take a picture 968 00:24:26,066 --> 00:24:27,233 of the front and back, 969 00:24:27,233 --> 00:24:28,333 and you'll have an option 970 00:24:28,333 --> 00:24:30,300 to verify the information on those. 971 00:24:30,300 --> 00:24:31,433 Make sure they look good 972 00:24:31,433 --> 00:24:32,200 before you continue. 973 00:24:33,366 --> 00:24:34,033 It's going to read the 974 00:24:34,033 --> 00:24:35,566 data off of your driver's license 975 00:24:35,566 --> 00:24:37,933 and move to the selfie portion. 976 00:24:37,933 --> 00:24:40,333 So here you're going to center yourself 977 00:24:40,966 --> 00:24:43,600 in in the window there 978 00:24:43,866 --> 00:24:45,933 and then upload your selfie. 979 00:24:45,933 --> 00:24:46,700 Please keep in mind 980 00:24:46,700 --> 00:24:48,900 we do not get the selfie. 981 00:24:49,200 --> 00:24:50,333 And finally, you're going to enter 982 00:24:50,333 --> 00:24:51,566 your Social Security number 983 00:24:51,566 --> 00:24:54,233 on the third to last screen here. 984 00:24:56,633 --> 00:24:58,433 This is to confirm your identity. 985 00:24:58,433 --> 00:24:59,633 This is as a unique identifier. 986 00:24:59,633 --> 00:25:00,600 Again, it does not affect 987 00:25:00,600 --> 00:25:01,566 your credit score. 988 00:25:01,566 --> 00:25:02,500 This is going to access 989 00:25:02,500 --> 00:25:04,100 your credit profile. 990 00:25:04,100 --> 00:25:06,433 So it's not it's not going to hurt you 991 00:25:06,433 --> 00:25:07,566 if you're looking to 992 00:25:07,566 --> 00:25:09,566 buy a house or something. 993 00:25:10,133 --> 00:25:12,266 And finally, the last important step, 994 00:25:12,266 --> 00:25:13,133 you're going to get a chance 995 00:25:13,133 --> 00:25:15,266 to verify your identity on this screen. 996 00:25:15,300 --> 00:25:16,100 Please make sure 997 00:25:16,100 --> 00:25:18,133 all that information is correct. 998 00:25:18,133 --> 00:25:19,266 If it's not correct, 999 00:25:19,266 --> 00:25:20,200 you'll have an opportunity 1000 00:25:20,200 --> 00:25:21,566 to correct it in a trusted 1001 00:25:21,566 --> 00:25:22,766 referee session. 1002 00:25:22,766 --> 00:25:23,533 If it is correct, 1003 00:25:23,533 --> 00:25:24,533 we need you to share it 1004 00:25:24,533 --> 00:25:26,066 back with the USPTO. 1005 00:25:26,066 --> 00:25:27,366 If you don't share it back with us, 1006 00:25:27,366 --> 00:25:29,500 we won't be able to update your account 1007 00:25:29,500 --> 00:25:30,566 and you won't be verified. 1008 00:25:33,966 --> 00:25:34,900 So once you've reviewed your 1009 00:25:34,900 --> 00:25:37,200 account information with ID.me, 1010 00:25:37,200 --> 00:25:40,000 all the information on the screen, please 1011 00:25:40,100 --> 00:25:41,500 indicate that it's correct 1012 00:25:41,500 --> 00:25:42,166 and then share it 1013 00:25:42,166 --> 00:25:44,000 with us using this page. 1014 00:25:44,000 --> 00:25:45,666 This is a success screen, 1015 00:25:45,666 --> 00:25:46,866 so you've actually at this point 1016 00:25:46,866 --> 00:25:48,833 already verified it with it ID.me. 1017 00:25:48,833 --> 00:25:49,933 But please do make sure 1018 00:25:49,933 --> 00:25:51,733 to share that with the USPTO. 1019 00:25:51,733 --> 00:25:52,600 You won't have to go 1020 00:25:52,600 --> 00:25:53,600 through the whole ID 1021 00:25:53,600 --> 00:25:55,066 verification process again 1022 00:25:55,066 --> 00:25:57,166 if you accidentally click "Deny." 1023 00:25:57,166 --> 00:25:57,666 You'll be able to 1024 00:25:57,666 --> 00:25:58,633 start from this screen, 1025 00:25:58,633 --> 00:25:59,433 but it's a lot easier 1026 00:25:59,433 --> 00:26:01,000 just to do it now. 1027 00:26:02,033 --> 00:26:03,533 Once you allow this information 1028 00:26:03,533 --> 00:26:04,966 to go to the USPTO, 1029 00:26:04,966 --> 00:26:05,666 you'll see a screen 1030 00:26:05,666 --> 00:26:06,533 that looks like this. 1031 00:26:06,533 --> 00:26:07,800 There will be different 1032 00:26:07,800 --> 00:26:10,733 messages at the top depending on how, 1033 00:26:11,000 --> 00:26:11,966 you know, if you stopped 1034 00:26:11,966 --> 00:26:12,900 and then restarted 1035 00:26:12,900 --> 00:26:14,233 a verification session 1036 00:26:14,233 --> 00:26:15,966 or did it all at once. 1037 00:26:15,966 --> 00:26:16,633 But it's going to look 1038 00:26:16,633 --> 00:26:17,700 mostly like this. 1039 00:26:17,700 --> 00:26:19,066 You'll have a little button 1040 00:26:19,066 --> 00:26:20,633 at the right that says "Continue." 1041 00:26:20,633 --> 00:26:22,066 And if you were starting, 1042 00:26:22,066 --> 00:26:23,600 if you were trying to access an 1043 00:26:23,600 --> 00:26:25,300 initial application form 1044 00:26:25,300 --> 00:26:25,933 when you started 1045 00:26:25,933 --> 00:26:27,800 this whole verification process 1046 00:26:27,800 --> 00:26:29,266 and you get here 15 minutes 1047 00:26:29,266 --> 00:26:30,200 later and click "Continue," 1048 00:26:30,200 --> 00:26:31,400 it will take you through to the form. 1049 00:26:32,700 --> 00:26:33,433 Otherwise, it'll take you 1050 00:26:33,433 --> 00:26:36,066 back to our information page. 1051 00:26:39,566 --> 00:26:40,733 So that is a summary 1052 00:26:40,733 --> 00:26:42,900 of the process. Again, 1053 00:26:42,900 --> 00:26:44,900 please budget 10 to 15 minutes 1054 00:26:44,900 --> 00:26:46,566 for that process. 1055 00:26:46,566 --> 00:26:47,700 And you may need to budget 1056 00:26:47,700 --> 00:26:48,466 a little more time 1057 00:26:48,466 --> 00:26:50,400 for the trusted referee session. 1058 00:26:50,400 --> 00:26:52,133 However, we have had really good 1059 00:26:52,133 --> 00:26:53,966 responses from ID.me. 1060 00:26:53,966 --> 00:26:54,833 There's very little wait 1061 00:26:54,833 --> 00:26:55,933 for those sessions, 1062 00:26:55,933 --> 00:26:56,700 especially if you try 1063 00:26:56,700 --> 00:26:58,100 not to do them at peak times, 1064 00:26:58,100 --> 00:26:58,800 like right when everyone 1065 00:26:58,800 --> 00:27:00,500 is getting home from work. 1066 00:27:00,500 --> 00:27:02,300 So we've we've had a lot of zero 1067 00:27:02,300 --> 00:27:04,133 wait times recorded, 1068 00:27:04,133 --> 00:27:05,700 and so that's really good 1069 00:27:05,700 --> 00:27:07,466 from our perspective. 1070 00:27:08,400 --> 00:27:10,900 Now, some people may not be able to 1071 00:27:11,333 --> 00:27:13,000 or may not want to do 1072 00:27:13,000 --> 00:27:14,733 electronic verification. 1073 00:27:14,733 --> 00:27:16,066 And for these customers, 1074 00:27:16,066 --> 00:27:17,066 we have another option. 1075 00:27:17,066 --> 00:27:18,700 This is the option that Patents 1076 00:27:18,700 --> 00:27:19,500 currently uses and 1077 00:27:19,500 --> 00:27:21,066 the form is virtually identical 1078 00:27:21,066 --> 00:27:22,733 to the form that they use. 1079 00:27:22,733 --> 00:27:23,666 But this is a notarized, 1080 00:27:23,666 --> 00:27:26,000 notarized paper verification process. 1081 00:27:28,266 --> 00:27:30,700 And the basic process goes as follows. 1082 00:27:30,700 --> 00:27:31,900 You're going to take a form, 1083 00:27:31,900 --> 00:27:33,500 the form is not available yet, 1084 00:27:33,500 --> 00:27:34,300 and it won't be available 1085 00:27:34,300 --> 00:27:35,700 until January 8th. 1086 00:27:35,700 --> 00:27:36,533 We don't want to put it up 1087 00:27:36,533 --> 00:27:37,166 because we aren't 1088 00:27:37,166 --> 00:27:37,633 going to be able 1089 00:27:37,633 --> 00:27:39,733 to process it until then. 1090 00:27:39,733 --> 00:27:40,666 But it will be available 1091 00:27:40,666 --> 00:27:42,566 starting January 8th. 1092 00:27:42,566 --> 00:27:44,666 So you will download this form 1093 00:27:44,666 --> 00:27:47,033 and print it out. You can complete it. 1094 00:27:47,033 --> 00:27:48,866 You can either complete the form 1095 00:27:48,866 --> 00:27:49,466 on your computer 1096 00:27:49,466 --> 00:27:51,466 and then print it out or write on it 1097 00:27:51,500 --> 00:27:53,533 once you printed it out, either way. 1098 00:27:53,533 --> 00:27:54,966 But you'll need to take this and 1099 00:27:54,966 --> 00:27:56,700 two forms of acceptable 1100 00:27:56,700 --> 00:27:58,800 identification to a notary public 1101 00:27:58,900 --> 00:28:00,333 and have that form notarized. 1102 00:28:00,333 --> 00:28:02,200 They will verify your identity 1103 00:28:02,200 --> 00:28:04,100 on a on a following page 1104 00:28:04,100 --> 00:28:04,733 that you can't see 1105 00:28:04,733 --> 00:28:06,300 on the screenshot here. 1106 00:28:06,300 --> 00:28:07,800 You're then going to mail this form 1107 00:28:07,800 --> 00:28:09,933 using physical mail to the USPTO, 1108 00:28:10,800 --> 00:28:12,300 to the Electronic Business Center, 1109 00:28:12,300 --> 00:28:13,433 and they will review it 1110 00:28:13,433 --> 00:28:15,100 and update your account. 1111 00:28:15,100 --> 00:28:16,500 If the names do not match, 1112 00:28:16,500 --> 00:28:17,733 they will contact you 1113 00:28:17,733 --> 00:28:19,566 and try to try to 1114 00:28:19,566 --> 00:28:21,200 determine why that is, 1115 00:28:21,200 --> 00:28:22,566 and if they get an acceptable answer, 1116 00:28:22,566 --> 00:28:23,933 they will update your account 1117 00:28:23,933 --> 00:28:25,533 with the correct name 1118 00:28:25,533 --> 00:28:27,433 and you will be authorized. 1119 00:28:28,400 --> 00:28:29,433 They also verify your account 1120 00:28:29,433 --> 00:28:31,466 to make sure everything else is correct 1121 00:28:31,466 --> 00:28:32,433 and in the right status 1122 00:28:32,433 --> 00:28:34,033 at that point, too. 1123 00:28:35,433 --> 00:28:37,866 So we've had many questions. 1124 00:28:37,866 --> 00:28:39,400 Again, we indicated earlier 1125 00:28:39,400 --> 00:28:42,233 on the Social Security number question, 1126 00:28:42,233 --> 00:28:43,466 this is an option that doesn't 1127 00:28:43,466 --> 00:28:44,566 necessarily require this. 1128 00:28:44,566 --> 00:28:47,233 If you present identification to the notary public 1129 00:28:47,533 --> 00:28:48,733 that does not contain 1130 00:28:48,733 --> 00:28:50,133 a Social Security number, 1131 00:28:50,133 --> 00:28:50,933 then that will not be 1132 00:28:50,933 --> 00:28:52,566 part of this process. 1133 00:28:52,566 --> 00:28:53,666 Also, please note that 1134 00:28:53,666 --> 00:28:55,133 any of the information you provide 1135 00:28:55,133 --> 00:28:56,200 to the notary to verify 1136 00:28:56,200 --> 00:28:57,866 your identity is provided 1137 00:28:57,866 --> 00:28:59,233 in that physical face-to-face 1138 00:28:59,233 --> 00:29:00,900 session with the notary. 1139 00:29:00,900 --> 00:29:03,000 It is not provided to the USPTO 1140 00:29:03,000 --> 00:29:04,466 and we will not have it. 1141 00:29:04,466 --> 00:29:05,366 We will just have 1142 00:29:05,366 --> 00:29:07,466 the verification of your identity. 1143 00:29:07,466 --> 00:29:09,666 So any of the documents you provide 1144 00:29:09,666 --> 00:29:11,100 through that paper session, 1145 00:29:12,200 --> 00:29:14,066 we will not have. 1146 00:29:15,700 --> 00:29:17,633 And finally, perhaps 1147 00:29:17,633 --> 00:29:19,200 a somewhat complicated issue, 1148 00:29:19,200 --> 00:29:20,666 especially to those of you 1149 00:29:20,666 --> 00:29:22,866 who have not done any patent filing, 1150 00:29:22,866 --> 00:29:23,733 I know the majority 1151 00:29:23,733 --> 00:29:25,400 of our users do not. 1152 00:29:25,400 --> 00:29:26,733 But this is again 1153 00:29:26,733 --> 00:29:28,266 like the paper method. 1154 00:29:28,266 --> 00:29:30,366 That paper verification form 1155 00:29:30,366 --> 00:29:32,233 was similar to what Patents uses. 1156 00:29:32,233 --> 00:29:33,766 We're also using a similar attorney 1157 00:29:33,766 --> 00:29:36,566 sponsorship model for a few reasons. 1158 00:29:36,566 --> 00:29:38,533 One, this gives a lot of flexibility 1159 00:29:38,533 --> 00:29:40,300 to attorneys to quickly sponsor 1160 00:29:40,300 --> 00:29:42,333 different kinds of users. 1161 00:29:42,966 --> 00:29:44,600 They can also revoke that sponsorship 1162 00:29:44,600 --> 00:29:46,266 and manage it directly. 1163 00:29:46,266 --> 00:29:48,266 And they'll be able to, 1164 00:29:48,266 --> 00:29:49,533 further on down the road 1165 00:29:49,533 --> 00:29:50,533 when we have more fine 1166 00:29:50,533 --> 00:29:52,166 grained access control, 1167 00:29:52,166 --> 00:29:53,600 determine what exactly 1168 00:29:53,600 --> 00:29:55,100 those sponsored support 1169 00:29:55,100 --> 00:29:57,166 staff are working on. 1170 00:29:57,166 --> 00:29:59,400 The attorneys will be, in that case, 1171 00:29:59,400 --> 00:30:00,933 verifying the identities 1172 00:30:00,933 --> 00:30:03,133 of their sponsored support staff 1173 00:30:03,533 --> 00:30:04,866 in lieu of the USPTO 1174 00:30:04,866 --> 00:30:05,633 and reporting back 1175 00:30:05,633 --> 00:30:06,700 that they have in fact 1176 00:30:06,700 --> 00:30:08,100 verified their identities. 1177 00:30:08,100 --> 00:30:09,833 Sponsorship process 1178 00:30:09,833 --> 00:30:11,333 means that essentially 1179 00:30:11,333 --> 00:30:12,400 the attorneys are verifying 1180 00:30:12,400 --> 00:30:13,733 the identities of the support staff. 1181 00:30:17,366 --> 00:30:19,600 So we have a software tool 1182 00:30:19,800 --> 00:30:20,633 that attorneys will be able 1183 00:30:20,633 --> 00:30:23,200 to use to manage this directly 1184 00:30:23,200 --> 00:30:24,466 from a link to the tool 1185 00:30:24,466 --> 00:30:25,800 or from myUSPTO. 1186 00:30:25,800 --> 00:30:26,666 We'll have a widget 1187 00:30:26,666 --> 00:30:29,000 that takes you there to it. 1188 00:30:29,400 --> 00:30:30,000 One thing to keep in 1189 00:30:30,000 --> 00:30:31,500 mind is that attorneys 1190 00:30:31,500 --> 00:30:32,600 have to have verified 1191 00:30:32,600 --> 00:30:33,933 USPTO.gov accounts 1192 00:30:33,933 --> 00:30:35,900 in order to sponsor support staff. 1193 00:30:35,900 --> 00:30:36,966 So they need to have verified 1194 00:30:36,966 --> 00:30:38,433 their identities first, 1195 00:30:38,433 --> 00:30:41,166 either electronically or via paper. 1196 00:30:41,166 --> 00:30:42,700 The support staff and the paralegals 1197 00:30:42,700 --> 00:30:43,966 that they want to verify 1198 00:30:43,966 --> 00:30:45,400 also have to have established 1199 00:30:45,400 --> 00:30:47,600 USPTO.gov accounts. 1200 00:30:47,600 --> 00:30:48,633 So again, the attorney 1201 00:30:48,633 --> 00:30:49,833 is ultimately responsible 1202 00:30:49,833 --> 00:30:51,233 for verifying the identity 1203 00:30:51,233 --> 00:30:52,800 of these individuals. 1204 00:30:52,800 --> 00:30:54,333 Please note that non-attorney 1205 00:30:54,333 --> 00:30:55,433 trademark owners 1206 00:30:55,433 --> 00:30:57,666 can't sponsor support staff. 1207 00:30:57,666 --> 00:31:00,166 And this is because of the rules 1208 00:31:00,166 --> 00:31:01,300 regarding representation. 1209 00:31:02,266 --> 00:31:03,733 Please also notice 1210 00:31:03,733 --> 00:31:05,466 or note that an attorney cannot sponsor 1211 00:31:05,466 --> 00:31:06,200 another attorney. 1212 00:31:06,200 --> 00:31:07,500 Attorneys can only sponsor 1213 00:31:07,500 --> 00:31:09,633 paralegals and support staff 1214 00:31:09,633 --> 00:31:12,000 because the responsibility 1215 00:31:12,000 --> 00:31:15,433 for the work lies with them. 1216 00:31:15,433 --> 00:31:16,666 And attorneys will have 1217 00:31:16,666 --> 00:31:17,566 access to this tool, 1218 00:31:17,566 --> 00:31:19,100 but so will support staff. 1219 00:31:19,100 --> 00:31:20,366 There will be several options 1220 00:31:20,366 --> 00:31:22,433 for what each of these users can do. 1221 00:31:22,433 --> 00:31:23,966 Attorneys will be able to sponsor 1222 00:31:23,966 --> 00:31:26,566 and revoke their support staff. 1223 00:31:27,400 --> 00:31:28,100 They'll be able to manage 1224 00:31:28,100 --> 00:31:29,666 sponsorship requests. 1225 00:31:29,666 --> 00:31:30,833 Now, these sponsorship requests 1226 00:31:30,833 --> 00:31:32,800 are not direct requests. 1227 00:31:32,800 --> 00:31:33,533 These sponsorship 1228 00:31:33,533 --> 00:31:35,133 requests are requests 1229 00:31:35,133 --> 00:31:36,433 that an already sponsored 1230 00:31:36,433 --> 00:31:38,533 support staff has made 1231 00:31:38,533 --> 00:31:39,766 to request that someone else in 1232 00:31:39,766 --> 00:31:41,966 their work group also be sponsored. 1233 00:31:41,966 --> 00:31:45,033 So it would essentially be, you know, 1234 00:31:46,933 --> 00:31:48,366 Bob has sponsored the paralegal, 1235 00:31:48,366 --> 00:31:49,966 Jane. And Jane says 1236 00:31:49,966 --> 00:31:51,766 that Mark also needs a sponsorship. 1237 00:31:51,766 --> 00:31:53,300 So she sends a sponsorship request 1238 00:31:53,300 --> 00:31:55,000 to Bob and Bob can approve 1239 00:31:55,000 --> 00:31:57,166 or deny that sponsorship request. 1240 00:31:57,166 --> 00:31:59,366 But we do not have a direct access 1241 00:31:59,866 --> 00:32:02,100 from a support staff 1242 00:32:02,233 --> 00:32:03,533 to an attorney to ask them 1243 00:32:03,533 --> 00:32:05,000 to sponsor you. 1244 00:32:05,000 --> 00:32:05,900 And the reason for this is to 1245 00:32:05,900 --> 00:32:07,433 cut down on fraud and spam. 1246 00:32:09,166 --> 00:32:10,366 Attorneys can also restore a 1247 00:32:10,366 --> 00:32:12,100 previously sponsored support staff, 1248 00:32:12,100 --> 00:32:13,200 so they'd be able to go back 1249 00:32:13,200 --> 00:32:14,300 and instead of 1250 00:32:14,800 --> 00:32:15,833 having to recall the email 1251 00:32:15,833 --> 00:32:16,500 and put it back in, 1252 00:32:16,500 --> 00:32:17,800 they'll be able to essentially 1253 00:32:17,800 --> 00:32:19,333 click a button to restore 1254 00:32:19,333 --> 00:32:21,466 previous revocation. 1255 00:32:21,466 --> 00:32:22,866 And they can, of course, 1256 00:32:22,866 --> 00:32:23,966 view the sponsorship history 1257 00:32:23,966 --> 00:32:25,800 and a summary and a detailed view 1258 00:32:25,800 --> 00:32:26,566 so they can see what's 1259 00:32:26,566 --> 00:32:27,366 happened with who 1260 00:32:27,366 --> 00:32:29,300 and when. The sponsored support 1261 00:32:29,300 --> 00:32:29,866 staff will have a 1262 00:32:29,866 --> 00:32:31,200 different view of the tool. 1263 00:32:31,200 --> 00:32:32,466 It will look mostly the same, 1264 00:32:32,466 --> 00:32:32,866 but it will have 1265 00:32:32,866 --> 00:32:34,700 a different set of options. 1266 00:32:34,700 --> 00:32:35,533 The support staff 1267 00:32:35,533 --> 00:32:36,366 will be able to withdraw 1268 00:32:36,366 --> 00:32:37,833 from sponsorship. 1269 00:32:37,833 --> 00:32:39,233 So for example, 1270 00:32:39,233 --> 00:32:41,433 if an attorney moved to a different firm 1271 00:32:41,766 --> 00:32:43,933 and did not undo the sponsorships 1272 00:32:43,966 --> 00:32:45,900 or did not revoke those sponsorships, 1273 00:32:45,900 --> 00:32:47,266 the support staff could do it 1274 00:32:47,266 --> 00:32:49,500 unilaterally from their side, too. 1275 00:32:49,500 --> 00:32:50,300 They can also again 1276 00:32:50,300 --> 00:32:51,666 request those sponsorships 1277 00:32:51,666 --> 00:32:53,466 on behalf of another support 1278 00:32:53,466 --> 00:32:55,466 staff member once they're sponsored. 1279 00:32:55,466 --> 00:32:56,400 And finally, they can view 1280 00:32:56,400 --> 00:32:57,466 their own detailed history. 1281 00:33:01,733 --> 00:33:03,233 So the attorney actions 1282 00:33:03,233 --> 00:33:04,666 for sponsoring of support staff 1283 00:33:04,666 --> 00:33:05,600 are going to look like this. 1284 00:33:05,600 --> 00:33:07,366 And please keep in mind again, 1285 00:33:07,366 --> 00:33:08,200 some of these things 1286 00:33:08,200 --> 00:33:09,366 may change slightly. 1287 00:33:09,366 --> 00:33:11,300 For example, there's a declaration 1288 00:33:11,300 --> 00:33:11,766 that is going to have 1289 00:33:11,766 --> 00:33:13,066 slightly different wording 1290 00:33:13,066 --> 00:33:14,300 when it's actually available 1291 00:33:14,300 --> 00:33:16,000 on January 8th. 1292 00:33:16,000 --> 00:33:16,900 But by and large, 1293 00:33:16,900 --> 00:33:17,600 these are the flows 1294 00:33:17,600 --> 00:33:19,400 that you should expect to see. 1295 00:33:19,400 --> 00:33:21,833 So an attorney is going to 1296 00:33:21,833 --> 00:33:22,566 go into the tool 1297 00:33:22,566 --> 00:33:23,000 when they want to 1298 00:33:23,000 --> 00:33:25,066 sponsor support staff. 1299 00:33:25,066 --> 00:33:26,166 They won't be able to access it 1300 00:33:26,166 --> 00:33:28,000 until they're already verified, 1301 00:33:28,000 --> 00:33:29,166 and they'll click on the "Sponsor 1302 00:33:29,166 --> 00:33:31,566 users" button over on the right. 1303 00:33:31,566 --> 00:33:32,500 Once they sponsor, 1304 00:33:32,500 --> 00:33:33,966 they click "Sponsor users." 1305 00:33:33,966 --> 00:33:36,066 They'll get a big screen that pops up. 1306 00:33:36,066 --> 00:33:37,700 They will check the declaration 1307 00:33:37,700 --> 00:33:38,766 and then they can put in up 1308 00:33:38,766 --> 00:33:40,266 to 50 email addresses 1309 00:33:40,266 --> 00:33:42,166 that are associated with the USPTO.gov 1310 00:33:42,166 --> 00:33:43,333 accounts of the staff 1311 00:33:43,333 --> 00:33:44,966 that they want to sponsor. 1312 00:33:44,966 --> 00:33:46,633 They they can be uh comma 1313 00:33:46,633 --> 00:33:48,266 separated, space separated. 1314 00:33:49,366 --> 00:33:50,633 Most of the different ways in 1315 00:33:50,633 --> 00:33:51,466 which you separate 1316 00:33:51,466 --> 00:33:53,400 a list of email addresses 1317 00:33:53,400 --> 00:33:55,200 can be parsed through here. 1318 00:33:55,200 --> 00:33:56,633 When you put them in, 1319 00:33:56,733 --> 00:33:57,900 they're going to be validated. 1320 00:33:57,900 --> 00:33:58,900 So you'll check the box 1321 00:33:58,900 --> 00:34:00,900 that says that you understand 1322 00:34:00,900 --> 00:34:02,400 the terms of use. 1323 00:34:02,800 --> 00:34:03,500 And then you'll put 1324 00:34:03,500 --> 00:34:04,600 those emails in there 1325 00:34:04,600 --> 00:34:05,733 and then they'll be validated. 1326 00:34:05,733 --> 00:34:06,800 So it'll check for everything 1327 00:34:06,800 --> 00:34:08,300 that's a real email address. 1328 00:34:08,300 --> 00:34:09,766 And that also corresponds 1329 00:34:09,766 --> 00:34:12,600 to an active USPTO, USPTO.gov account 1330 00:34:13,066 --> 00:34:14,100 that's, for example, 1331 00:34:14,100 --> 00:34:15,800 not already used by an attorney. 1332 00:34:15,800 --> 00:34:16,666 So it'll pick all the ones 1333 00:34:16,666 --> 00:34:17,366 that are eligible 1334 00:34:17,366 --> 00:34:18,800 and present them in a box 1335 00:34:18,800 --> 00:34:20,233 down at the bottom. 1336 00:34:20,266 --> 00:34:22,233 It will also present the names 1337 00:34:22,233 --> 00:34:24,166 of those sponsored support staff. 1338 00:34:24,166 --> 00:34:25,300 You'll be able to review it. 1339 00:34:25,300 --> 00:34:26,200 And that's when you will 1340 00:34:26,200 --> 00:34:27,600 conduct the name matching portion 1341 00:34:27,600 --> 00:34:29,266 of the identity verification. 1342 00:34:29,266 --> 00:34:30,033 You've already verified 1343 00:34:30,033 --> 00:34:31,366 the identity of the support staff 1344 00:34:31,366 --> 00:34:32,666 for employment reasons. 1345 00:34:32,666 --> 00:34:33,266 And now you're going to 1346 00:34:33,266 --> 00:34:35,000 match that to the USPTO.gov 1347 00:34:35,000 --> 00:34:36,300 account information 1348 00:34:36,300 --> 00:34:37,566 that shows in this screen. 1349 00:34:41,800 --> 00:34:42,466 You can also revoke 1350 00:34:42,466 --> 00:34:44,900 support staff at any time, 1351 00:34:44,900 --> 00:34:46,966 and you'll just go to the "Active 1352 00:34:46,966 --> 00:34:49,233 sponsorships" tab, as we saw before. 1353 00:34:49,233 --> 00:34:50,833 But here to the right, 1354 00:34:50,833 --> 00:34:52,400 you'll see a list of boxes 1355 00:34:52,400 --> 00:34:53,100 to the right of each 1356 00:34:53,100 --> 00:34:55,066 entry in your history. 1357 00:34:55,066 --> 00:34:56,266 You'll be able to check the box 1358 00:34:56,266 --> 00:34:57,400 next to as many of those 1359 00:34:57,400 --> 00:34:59,633 that as you want you to revoke. 1360 00:34:59,633 --> 00:35:01,066 You'll click the "Revoke sponsorship" 1361 00:35:01,066 --> 00:35:02,800 button and confirm the choices, 1362 00:35:02,800 --> 00:35:03,466 and then you will 1363 00:35:03,466 --> 00:35:05,233 no longer be sponsoring 1364 00:35:05,233 --> 00:35:06,733 that support staff. 1365 00:35:06,733 --> 00:35:08,100 I should probably take a second 1366 00:35:08,100 --> 00:35:09,500 here to mention 1367 00:35:09,833 --> 00:35:11,966 that support staff 1368 00:35:11,966 --> 00:35:13,000 is considered ID verified 1369 00:35:13,000 --> 00:35:14,666 as long as they are sponsored 1370 00:35:14,666 --> 00:35:16,466 by one verified attorney. 1371 00:35:16,466 --> 00:35:18,533 So you can have ten verified attorneys 1372 00:35:18,533 --> 00:35:20,933 all sponsoring the same support staff. 1373 00:35:20,933 --> 00:35:21,966 And if nine of those revoke 1374 00:35:21,966 --> 00:35:23,766 the sponsorship, the support staff 1375 00:35:23,766 --> 00:35:24,666 would still be able 1376 00:35:24,666 --> 00:35:26,033 to access TEAS or TEASi 1377 00:35:26,033 --> 00:35:27,466 in order to make a filing. 1378 00:35:27,466 --> 00:35:29,333 However, if there are no active 1379 00:35:29,333 --> 00:35:30,400 sponsorships for that 1380 00:35:30,400 --> 00:35:31,733 support staff member, 1381 00:35:31,733 --> 00:35:32,866 they would lose their access 1382 00:35:32,866 --> 00:35:33,600 to TEAS or 1383 00:35:33,600 --> 00:35:34,166 TEASi. 1384 00:35:34,300 --> 00:35:35,000 They would still have 1385 00:35:35,000 --> 00:35:36,200 their access to this tool, 1386 00:35:36,200 --> 00:35:37,400 so they could review the history 1387 00:35:37,400 --> 00:35:39,000 and see what actions had been taken 1388 00:35:39,000 --> 00:35:39,966 and when. 1389 00:35:39,966 --> 00:35:40,733 But they will not be 1390 00:35:40,733 --> 00:35:42,833 able to go into TEAS or TEASi to file. 1391 00:35:43,333 --> 00:35:44,466 So they would need to be sponsored 1392 00:35:44,466 --> 00:35:46,033 by one active 1393 00:35:46,033 --> 00:35:47,466 ID verified attorney 1394 00:35:47,466 --> 00:35:48,433 before they can do that. 1395 00:35:54,866 --> 00:35:56,400 The request screen is 1396 00:35:56,400 --> 00:35:58,900 similar to the regular 1397 00:35:58,900 --> 00:36:00,366 sponsorship screen, 1398 00:36:00,366 --> 00:36:01,233 except in this case, 1399 00:36:01,233 --> 00:36:02,200 you're going to a tab 1400 00:36:02,200 --> 00:36:04,000 that will have a number that indicates 1401 00:36:04,000 --> 00:36:04,900 if you have outstanding 1402 00:36:04,900 --> 00:36:06,433 sponsorship requests 1403 00:36:06,433 --> 00:36:08,666 and go through the same certification 1404 00:36:08,666 --> 00:36:10,433 of understanding checkbox. 1405 00:36:10,433 --> 00:36:11,833 And it will show you again, 1406 00:36:11,833 --> 00:36:12,800 hopefully you can see, it's 1407 00:36:12,800 --> 00:36:15,000 not too small on the screen. 1408 00:36:15,000 --> 00:36:16,266 The attorney's 1409 00:36:16,266 --> 00:36:17,533 or the attorney support staff's 1410 00:36:17,533 --> 00:36:19,800 name will be on the left box 1411 00:36:20,166 --> 00:36:21,700 and then the attorney support staff 1412 00:36:21,700 --> 00:36:23,633 who is requesting that sponsorship 1413 00:36:23,633 --> 00:36:25,166 will appear in the right box. 1414 00:36:25,166 --> 00:36:27,266 Again, the requestor should always be 1415 00:36:27,266 --> 00:36:27,933 someone who you're 1416 00:36:27,933 --> 00:36:29,000 currently sponsoring. 1417 00:36:29,000 --> 00:36:30,233 They're the only ones who can ask you 1418 00:36:30,233 --> 00:36:32,200 to sponsor someone else. 1419 00:36:32,266 --> 00:36:34,766 You can choose to approve or deny 1420 00:36:35,066 --> 00:36:37,133 a sponsorship request. 1421 00:36:37,133 --> 00:36:39,133 And denials are not 1422 00:36:39,133 --> 00:36:40,166 reported to the user. 1423 00:36:44,266 --> 00:36:45,800 So the support staff again 1424 00:36:45,800 --> 00:36:46,466 will have a slightly 1425 00:36:46,466 --> 00:36:48,466 different group of options. 1426 00:36:48,733 --> 00:36:50,933 They can request the sponsorship. 1427 00:36:50,933 --> 00:36:52,066 They'll use the dropdown 1428 00:36:52,066 --> 00:36:53,633 at the top to choose 1429 00:36:53,633 --> 00:36:54,700 from the list of attorneys 1430 00:36:54,700 --> 00:36:55,866 who are currently sponsoring them 1431 00:36:55,866 --> 00:36:56,533 who they want to send 1432 00:36:56,533 --> 00:36:57,933 those requests to. 1433 00:36:57,933 --> 00:36:59,600 So in this case, 1434 00:37:00,133 --> 00:37:02,000 they're, Tom Smith is requesting 1435 00:37:02,000 --> 00:37:03,700 that Michael Smith 1436 00:37:03,933 --> 00:37:06,766 will sponsor Stu Smith. 1437 00:37:06,766 --> 00:37:07,533 So they're going to choose 1438 00:37:07,533 --> 00:37:09,533 the sponsoring attorney at the top. 1439 00:37:09,533 --> 00:37:11,700 Enter one or more email addresses. 1440 00:37:11,700 --> 00:37:12,933 Once they see the information 1441 00:37:12,933 --> 00:37:15,166 populate down below and it's validated, 1442 00:37:15,166 --> 00:37:17,166 they will request sponsorship 1443 00:37:17,166 --> 00:37:17,900 unless some of those 1444 00:37:17,900 --> 00:37:18,866 emails are not correct 1445 00:37:18,866 --> 00:37:19,733 or they realize some of 1446 00:37:19,733 --> 00:37:20,366 them are not people 1447 00:37:20,366 --> 00:37:21,766 they want to include. 1448 00:37:21,766 --> 00:37:23,266 They can take them out at this point. 1449 00:37:23,266 --> 00:37:23,933 Once they request 1450 00:37:23,933 --> 00:37:24,866 the sponsorship, though, 1451 00:37:24,866 --> 00:37:25,533 all the requests 1452 00:37:25,533 --> 00:37:26,666 will be sent to the attorney 1453 00:37:26,666 --> 00:37:27,300 and they can't change 1454 00:37:27,300 --> 00:37:28,033 it after the fact. 1455 00:37:31,000 --> 00:37:32,033 And finally, to withdraw 1456 00:37:32,033 --> 00:37:33,000 from sponsorship, 1457 00:37:33,000 --> 00:37:34,300 that's similar to the revocation 1458 00:37:34,300 --> 00:37:35,866 process on the attorney side. 1459 00:37:35,866 --> 00:37:36,666 There are checkboxes 1460 00:37:36,666 --> 00:37:39,133 along the right side of the screen. 1461 00:37:39,133 --> 00:37:40,533 Check as many as you want 1462 00:37:40,533 --> 00:37:41,966 and then click the "Withdraw 1463 00:37:41,966 --> 00:37:44,133 from sponsorship" button, 1464 00:37:44,133 --> 00:37:45,633 confirm your choices, 1465 00:37:45,633 --> 00:37:47,766 and it will again give you the warning. 1466 00:37:47,766 --> 00:37:49,300 It will, it's going to remove 1467 00:37:49,300 --> 00:37:51,300 all sponsorships from your record, 1468 00:37:51,300 --> 00:37:52,333 it warns you that you won't be able 1469 00:37:52,333 --> 00:37:54,300 to access TEAS or TEASi 1470 00:37:54,300 --> 00:37:55,533 until you are sponsored 1471 00:37:55,533 --> 00:37:57,333 by another attorney. 1472 00:37:57,766 --> 00:37:58,733 So you'll see that warning 1473 00:37:58,733 --> 00:38:00,133 if you are unintentionally 1474 00:38:00,133 --> 00:38:01,866 removing your last sponsorship 1475 00:38:01,866 --> 00:38:03,800 or intentionally. 1476 00:38:07,133 --> 00:38:07,666 And finally, 1477 00:38:07,666 --> 00:38:08,833 we did want to bring your attention 1478 00:38:08,833 --> 00:38:11,033 to some additional resources here. 1479 00:38:11,033 --> 00:38:13,166 As part of the emails that we sent out 1480 00:38:13,166 --> 00:38:14,866 in the webinar notifications, 1481 00:38:14,866 --> 00:38:16,633 you should have seen this 1482 00:38:16,633 --> 00:38:18,466 USPTO, USPTO identity 1483 00:38:18,466 --> 00:38:20,600 verification webpage. 1484 00:38:20,600 --> 00:38:22,700 This is our main web page 1485 00:38:22,700 --> 00:38:23,700 for all of our ID 1486 00:38:23,700 --> 00:38:25,533 verification updates. 1487 00:38:25,533 --> 00:38:27,133 We're continually updating it, 1488 00:38:27,133 --> 00:38:29,600 and we're going to be posting FAQs 1489 00:38:29,866 --> 00:38:30,633 based on questions 1490 00:38:30,633 --> 00:38:31,700 we've gotten from the webinar 1491 00:38:31,700 --> 00:38:33,966 and other sources after this. 1492 00:38:33,966 --> 00:38:35,766 So again, we are going to do our best 1493 00:38:35,766 --> 00:38:36,866 to answer as many questions 1494 00:38:36,866 --> 00:38:38,966 as we can during the webinar. 1495 00:38:38,966 --> 00:38:40,100 If we don't answer your question 1496 00:38:40,100 --> 00:38:41,000 during the webinar, 1497 00:38:41,000 --> 00:38:41,866 we're going to do our best 1498 00:38:41,866 --> 00:38:43,933 to answer it on the FAQs, 1499 00:38:43,933 --> 00:38:44,700 especially questions 1500 00:38:44,700 --> 00:38:46,366 that are asked by multiple people 1501 00:38:46,366 --> 00:38:47,733 and aren't specific to one 1502 00:38:47,733 --> 00:38:48,800 individual case. 1503 00:38:49,966 --> 00:38:50,600 Also, you can look 1504 00:38:50,600 --> 00:38:54,033 at the ID.me links before it launches. 1505 00:38:54,366 --> 00:38:55,466 I know the links were on the page 1506 00:38:55,466 --> 00:38:56,066 that we showed you 1507 00:38:56,066 --> 00:38:57,433 that you'll start seeing on January 8th 1508 00:38:57,433 --> 00:38:59,300 at about eight in the morning, 1509 00:38:59,300 --> 00:39:01,000 but you can look at it ahead of time too 1510 00:39:01,000 --> 00:39:01,800 by using the links 1511 00:39:01,800 --> 00:39:03,733 in this presentation. 1512 00:39:03,733 --> 00:39:04,866 Privacy bill of rights, 1513 00:39:04,866 --> 00:39:06,300 the privacy policy, 1514 00:39:06,300 --> 00:39:09,133 and the biometric policy. 1515 00:39:12,733 --> 00:39:14,000 And, of course, 1516 00:39:14,000 --> 00:39:15,966 the obligatory "Follow us" 1517 00:39:15,966 --> 00:39:17,566 screen. Follow us on social media: 1518 00:39:17,566 --> 00:39:18,366 Twitter, Instagram, 1519 00:39:18,366 --> 00:39:19,200 Facebook, and LinkedIn. 1520 00:39:19,200 --> 00:39:20,066 We have presences 1521 00:39:20,066 --> 00:39:21,866 on all those platforms. 1522 00:39:21,866 --> 00:39:22,700 So if you're interested 1523 00:39:22,700 --> 00:39:24,533 in getting updates on what we're doing, 1524 00:39:24,533 --> 00:39:27,200 including updates to this ID 1525 00:39:27,200 --> 00:39:29,666 verification requirement, 1526 00:39:29,666 --> 00:39:30,666 please follow us there 1527 00:39:30,666 --> 00:39:33,833 and we'll be giving updates as we go. 1528 00:39:36,866 --> 00:39:38,900 And that concludes the overview 1529 00:39:38,900 --> 00:39:41,200 of the specific topics 1530 00:39:41,200 --> 00:39:43,000 that we're going to discuss. 1531 00:39:43,000 --> 00:39:44,700 Um, I'm going to turn over 1532 00:39:44,700 --> 00:39:45,700 to Jason briefly, 1533 00:39:45,700 --> 00:39:47,400 I think, to discuss 1534 00:39:47,400 --> 00:39:48,866 the question section. 1535 00:39:48,866 --> 00:39:50,033 -That's right. All right. 1536 00:39:50,033 --> 00:39:51,566 Thank you very, very much, Matt. 1537 00:39:51,566 --> 00:39:52,766 Thank you very much, Greg. 1538 00:39:52,766 --> 00:39:53,266 So we're going to 1539 00:39:53,266 --> 00:39:54,066 we're going to transition 1540 00:39:54,066 --> 00:39:55,266 into the Q&A period. 1541 00:39:55,266 --> 00:39:56,666 And I know that this is, there's 1542 00:39:56,666 --> 00:39:58,000 going to be a lot of value here 1543 00:39:58,000 --> 00:39:59,300 because I've been 1544 00:39:59,300 --> 00:40:00,066 seeing some of the questions 1545 00:40:00,066 --> 00:40:01,700 coming in to the mailbox 1546 00:40:01,700 --> 00:40:02,400 and there's some great 1547 00:40:02,400 --> 00:40:03,766 questions in there. So. 1548 00:40:03,766 --> 00:40:04,500 And I think a lot of 1549 00:40:04,500 --> 00:40:05,333 things are going to be 1550 00:40:06,433 --> 00:40:07,533 be true for everyone 1551 00:40:07,533 --> 00:40:08,533 sort of across the board. 1552 00:40:08,533 --> 00:40:09,600 So some are more specific, 1553 00:40:09,600 --> 00:40:10,500 but some are more general. 1554 00:40:10,500 --> 00:40:11,433 So that's good. 1555 00:40:11,433 --> 00:40:12,266 So please remember, 1556 00:40:12,266 --> 00:40:13,400 if you have a question, 1557 00:40:13,400 --> 00:40:15,500 you can email 1558 00:40:15,800 --> 00:40:17,100 TMFeedback@uspto.gov. 1559 00:40:17,466 --> 00:40:18,166 As I've mentioned, 1560 00:40:18,166 --> 00:40:19,533 we have a lot of questions 1561 00:40:19,533 --> 00:40:20,433 and a lot of people 1562 00:40:20,433 --> 00:40:21,900 who are logged on for this. 1563 00:40:21,900 --> 00:40:23,033 So please don't feel bad 1564 00:40:23,033 --> 00:40:23,800 if we're unable to get 1565 00:40:23,800 --> 00:40:25,066 to your question today. 1566 00:40:25,066 --> 00:40:26,100 We have received it. 1567 00:40:26,100 --> 00:40:26,933 And as Matt said, 1568 00:40:26,933 --> 00:40:27,766 we're going to try and 1569 00:40:27,766 --> 00:40:28,933 make sure if it is something 1570 00:40:28,933 --> 00:40:30,933 that applies to everybody in general, 1571 00:40:30,933 --> 00:40:31,466 then we do have 1572 00:40:31,466 --> 00:40:32,233 that posted in an 1573 00:40:32,233 --> 00:40:35,233 FAQ on the webpage later. 1574 00:40:35,233 --> 00:40:37,500 So if it's something 1575 00:40:37,500 --> 00:40:40,100 that deals with a policy issue 1576 00:40:40,100 --> 00:40:41,466 or a legal issue, 1577 00:40:41,466 --> 00:40:42,033 we're probably not 1578 00:40:42,033 --> 00:40:43,133 going to be able to touch it today. 1579 00:40:43,133 --> 00:40:44,233 But keep in mind, 1580 00:40:44,233 --> 00:40:45,266 we are going to have 1581 00:40:45,266 --> 00:40:46,500 a webinar sometime 1582 00:40:46,500 --> 00:40:47,766 next year in which we'll delve 1583 00:40:47,766 --> 00:40:49,300 into those topics as well. 1584 00:40:49,300 --> 00:40:50,833 So, all right, so 1585 00:40:50,833 --> 00:40:51,966 I'm going to throw it over 1586 00:40:51,966 --> 00:40:54,233 and, well, actually back to you guys. 1587 00:40:54,233 --> 00:40:55,466 So you can answer the questions. 1588 00:40:55,466 --> 00:40:57,633 And I'm going to continue to to try and 1589 00:40:57,900 --> 00:40:59,233 bring some question ins for you, 1590 00:40:59,233 --> 00:41:00,233 questions in. So. 1591 00:41:00,233 --> 00:41:01,566 So just you know how I know, 1592 00:41:01,566 --> 00:41:03,733 how you know how it works, folks. 1593 00:41:04,266 --> 00:41:05,233 When you email questions 1594 00:41:05,233 --> 00:41:06,000 in, we're going to send them. 1595 00:41:06,000 --> 00:41:08,233 We're sort of posting them to Matt 1596 00:41:08,233 --> 00:41:10,133 and to Greg and maybe Bob Lavache, 1597 00:41:10,133 --> 00:41:12,133 who's I think lurking nearby 1598 00:41:12,133 --> 00:41:14,100 to potentially answer some questions. 1599 00:41:14,100 --> 00:41:15,133 So you're going to see the guys 1600 00:41:15,133 --> 00:41:16,133 reading the questions, 1601 00:41:16,133 --> 00:41:16,933 probably thinking about 1602 00:41:16,933 --> 00:41:18,066 an answer there for a second, 1603 00:41:18,066 --> 00:41:19,833 and then giving you the answer. 1604 00:41:19,833 --> 00:41:21,600 And we're going to be pinging back 1605 00:41:21,600 --> 00:41:22,766 and forth between the two of them 1606 00:41:22,766 --> 00:41:23,466 for the most part. 1607 00:41:23,466 --> 00:41:25,333 So continue to send those questions 1608 00:41:25,333 --> 00:41:26,333 in and guys, I'm going 1609 00:41:26,333 --> 00:41:27,200 to turn it back to you. 1610 00:41:29,966 --> 00:41:30,466 -Thanks. 1611 00:41:31,066 --> 00:41:31,800 -Thank you, Jason, 1612 00:41:31,800 --> 00:41:32,433 This is Greg, 1613 00:41:32,433 --> 00:41:34,833 the first one to me comes from somebody 1614 00:41:34,833 --> 00:41:36,033 who apologized first. 1615 00:41:36,033 --> 00:41:37,433 Please no apologies. 1616 00:41:37,433 --> 00:41:38,666 Every question is good. 1617 00:41:38,666 --> 00:41:39,533 And it's "I'm sorry, 1618 00:41:39,533 --> 00:41:42,100 but why again does ID.me need 1619 00:41:42,133 --> 00:41:43,733 my Social Security number?" 1620 00:41:43,733 --> 00:41:45,266 And as you can imagine, 1621 00:41:45,266 --> 00:41:47,166 most of, many of the questions 1622 00:41:47,166 --> 00:41:49,433 we've gotten are "Why this" and "Why that?" 1623 00:41:49,433 --> 00:41:50,533 And this is a critically 1624 00:41:50,533 --> 00:41:51,700 important question. 1625 00:41:51,700 --> 00:41:53,333 And we want to make sure 1626 00:41:53,333 --> 00:41:54,866 that everybody understands 1627 00:41:54,866 --> 00:41:55,966 why it's important. 1628 00:41:55,966 --> 00:41:57,433 Matt mentioned 1629 00:41:57,433 --> 00:41:59,566 in his portion of the briefing 1630 00:41:59,566 --> 00:42:01,600 that IAL2, Identity 1631 00:42:01,600 --> 00:42:03,500 Assurance Level 2, 1632 00:42:03,500 --> 00:42:05,700 is what the agency determined 1633 00:42:05,700 --> 00:42:08,000 was the place that we needed to land. 1634 00:42:09,100 --> 00:42:11,000 For those of you that are practitioners 1635 00:42:11,000 --> 00:42:11,966 on the Patent side, 1636 00:42:11,966 --> 00:42:13,166 you'll know, and 1637 00:42:13,166 --> 00:42:15,133 Matt mentioned this in his part, 1638 00:42:15,133 --> 00:42:18,466 that IAL2, IAL2 is also part 1639 00:42:18,466 --> 00:42:20,600 of the Patent identity 1640 00:42:20,600 --> 00:42:22,233 verification program 1641 00:42:22,233 --> 00:42:24,300 that they do through the paper process. 1642 00:42:24,300 --> 00:42:25,366 That was really, 1643 00:42:25,366 --> 00:42:27,066 like I said, where we needed to land. 1644 00:42:27,066 --> 00:42:30,066 And in order for ID.me to do the work 1645 00:42:30,066 --> 00:42:31,133 that they need to do 1646 00:42:31,133 --> 00:42:33,300 to fundamentally determine 1647 00:42:33,300 --> 00:42:34,800 what your identity is, 1648 00:42:34,800 --> 00:42:37,333 who you really say you are is true. 1649 00:42:37,900 --> 00:42:39,000 We needed to get that 1650 00:42:39,000 --> 00:42:40,900 Social Security number information 1651 00:42:40,900 --> 00:42:41,600 so that they could 1652 00:42:41,600 --> 00:42:43,300 then go to the databases 1653 00:42:43,300 --> 00:42:45,066 that they query and be able 1654 00:42:45,066 --> 00:42:46,766 to validate and verify that. 1655 00:42:46,766 --> 00:42:48,900 So it all gets down to IAL2. 1656 00:42:48,900 --> 00:42:50,766 It all gets down to the business model 1657 00:42:50,766 --> 00:42:52,900 that ID.me uses 1658 00:42:52,900 --> 00:42:54,933 to make sure that when the information 1659 00:42:54,933 --> 00:42:56,700 that comes back to the PTO, 1660 00:42:56,700 --> 00:42:57,633 and remember, 1661 00:42:57,633 --> 00:42:58,533 we're not getting 1662 00:42:58,533 --> 00:43:00,166 your Social Security number, 1663 00:43:00,166 --> 00:43:01,933 but when the information comes back 1664 00:43:01,933 --> 00:43:03,900 as either a "Yes" or "No," 1665 00:43:03,900 --> 00:43:05,866 then that information is derived 1666 00:43:05,866 --> 00:43:07,500 from the use of your Social Security 1667 00:43:07,500 --> 00:43:10,100 number. It is safe. It is secure. 1668 00:43:10,366 --> 00:43:11,600 And we're doing everything 1669 00:43:11,600 --> 00:43:13,100 we possibly can in our, 1670 00:43:13,100 --> 00:43:14,600 in our relationship 1671 00:43:14,600 --> 00:43:16,233 and our collaboration with ID.me to 1672 00:43:17,233 --> 00:43:18,233 fully and totally 1673 00:43:18,233 --> 00:43:20,466 protect your information. 1674 00:43:20,800 --> 00:43:21,466 Thank you. Matt? 1675 00:43:21,966 --> 00:43:24,133 You've got the next one, I think. 1676 00:43:25,666 --> 00:43:26,433 -Yes. 1677 00:43:26,500 --> 00:43:27,333 I think 1678 00:43:27,666 --> 00:43:29,400 it's an easier question 1679 00:43:29,400 --> 00:43:31,366 from my standpoint. 1680 00:43:31,366 --> 00:43:32,666 "How will attorneys or support 1681 00:43:32,666 --> 00:43:34,066 staff know if their ID 1682 00:43:34,066 --> 00:43:35,500 was verified during 1683 00:43:35,500 --> 00:43:37,900 a patent application process?" 1684 00:43:37,900 --> 00:43:39,666 And this is this is a good one. 1685 00:43:39,666 --> 00:43:41,033 It's come up a few times 1686 00:43:41,033 --> 00:43:43,200 talking with patent practitioners. 1687 00:43:43,200 --> 00:43:44,166 Many of them may have verified 1688 00:43:44,166 --> 00:43:45,233 their identities 1689 00:43:45,233 --> 00:43:46,166 a long time ago, 1690 00:43:46,166 --> 00:43:48,366 even in the PKI certificate stage 1691 00:43:48,633 --> 00:43:50,100 and and forgotten that they did 1692 00:43:50,100 --> 00:43:52,033 that. Or verified it 1693 00:43:52,033 --> 00:43:54,066 a long time ago via a paper process. 1694 00:43:54,066 --> 00:43:57,566 But, you know, again, not 100% sure. 1695 00:43:58,933 --> 00:44:01,366 So if you have been verified, 1696 00:44:01,966 --> 00:44:03,166 you need to be verified 1697 00:44:03,166 --> 00:44:04,200 on the patent side 1698 00:44:04,200 --> 00:44:06,200 in order to do follow-on 1699 00:44:06,200 --> 00:44:07,866 filings electronically, 1700 00:44:07,866 --> 00:44:09,400 to have electronic access 1701 00:44:09,400 --> 00:44:11,000 to anything beyond 1702 00:44:11,000 --> 00:44:13,366 sort of the initial application 1703 00:44:13,366 --> 00:44:15,166 in EFS-Web and in Patent Center. 1704 00:44:16,266 --> 00:44:17,533 If you have access to the 1705 00:44:17,533 --> 00:44:19,566 full range of actions that you can do, 1706 00:44:19,566 --> 00:44:21,000 you've been verified. 1707 00:44:21,000 --> 00:44:22,000 Another really easy 1708 00:44:22,000 --> 00:44:23,766 way to go in and find out 1709 00:44:23,766 --> 00:44:24,966 is to log into your, 1710 00:44:24,966 --> 00:44:26,600 your USPTO.gov account 1711 00:44:26,600 --> 00:44:29,066 at my.USPTO.gov. 1712 00:44:29,566 --> 00:44:32,233 And go to the account settings page. 1713 00:44:32,233 --> 00:44:33,166 In the account settings, 1714 00:44:33,166 --> 00:44:34,566 you'll see two things that let you know 1715 00:44:34,566 --> 00:44:36,500 that your account has been verified. 1716 00:44:36,500 --> 00:44:36,800 One. 1717 00:44:36,800 --> 00:44:37,566 For many people, 1718 00:44:37,566 --> 00:44:39,633 they will see a blue bubble at the top 1719 00:44:39,633 --> 00:44:41,933 that says you're not going to be able 1720 00:44:41,933 --> 00:44:43,266 to change the name on this account. 1721 00:44:43,266 --> 00:44:45,733 If you need to, please contact, 1722 00:44:46,500 --> 00:44:49,366 I think, UCC 1723 00:44:49,366 --> 00:44:51,933 or or EBC to make that change, 1724 00:44:53,100 --> 00:44:53,666 but that you're not 1725 00:44:53,666 --> 00:44:54,700 going to be able to do it 1726 00:44:54,700 --> 00:44:55,700 in your account. 1727 00:44:55,700 --> 00:44:56,833 And then when you look down 1728 00:44:56,833 --> 00:44:57,566 at the name on the 1729 00:44:57,566 --> 00:44:58,766 account, it's grayed out. 1730 00:44:58,766 --> 00:45:00,300 It's unable to be changed. 1731 00:45:00,300 --> 00:45:01,466 Grayed out names in 1732 00:45:01,466 --> 00:45:02,733 USPTO.gov accounts 1733 00:45:02,733 --> 00:45:04,166 means that they have been verified. 1734 00:45:04,166 --> 00:45:04,633 That's the reason 1735 00:45:04,633 --> 00:45:06,000 we don't allow them to be changed 1736 00:45:06,000 --> 00:45:07,100 because obviously it 1737 00:45:07,100 --> 00:45:09,100 defeats the verification process. 1738 00:45:09,100 --> 00:45:10,933 So that's the easiest way to tell. 1739 00:45:10,933 --> 00:45:12,100 Look at your account, 1740 00:45:12,100 --> 00:45:14,066 see if your name has been grayed out, 1741 00:45:14,066 --> 00:45:15,400 and see if you have that warning 1742 00:45:15,400 --> 00:45:16,666 that says you're 1743 00:45:16,666 --> 00:45:17,933 going to have to contact someone else 1744 00:45:17,933 --> 00:45:19,233 if you want to change this information. 1745 00:45:24,766 --> 00:45:25,366 I think, 1746 00:45:25,933 --> 00:45:27,866 Greg, you might have the next one. 1747 00:45:27,866 --> 00:45:29,566 -Yeah, I'm looking at this one now. 1748 00:45:29,566 --> 00:45:30,633 Matt, thank you very much. 1749 00:45:30,633 --> 00:45:31,900 And so the question is, 1750 00:45:31,900 --> 00:45:32,433 and I'll read it 1751 00:45:32,433 --> 00:45:34,166 verbatim. "Will individuals 1752 00:45:34,166 --> 00:45:36,133 that are creating a new my, 1753 00:45:36,133 --> 00:45:39,833 myUSPTO account after April 2022 1754 00:45:39,833 --> 00:45:41,600 be required to go 1755 00:45:41,600 --> 00:45:42,433 through the identity 1756 00:45:42,433 --> 00:45:43,566 verification process?" 1757 00:45:43,566 --> 00:45:44,133 The answer, 1758 00:45:44,133 --> 00:45:46,200 the simple answer to that is "No." 1759 00:45:46,566 --> 00:45:49,600 You can create an account on myUSPTO. 1760 00:45:49,866 --> 00:45:51,366 The place where you're going, 1761 00:45:51,366 --> 00:45:53,233 you're going to then encounter, 1762 00:45:53,233 --> 00:45:54,300 as Matt showed on 1763 00:45:54,300 --> 00:45:56,333 the screen is, a few slides back, 1764 00:45:56,633 --> 00:45:58,366 is that once you go to either 1765 00:45:58,366 --> 00:46:00,433 TEAS or TEASi, 1766 00:46:00,433 --> 00:46:02,000 if you haven't verified 1767 00:46:02,000 --> 00:46:03,866 your identity at that stage, 1768 00:46:03,866 --> 00:46:05,333 that's where that 1769 00:46:05,333 --> 00:46:06,466 that's where that screen 1770 00:46:06,466 --> 00:46:07,900 is going to meet you . Again, 1771 00:46:07,900 --> 00:46:09,900 as Matt noted, up 1772 00:46:09,900 --> 00:46:11,733 until the 9th of April, 1773 00:46:11,733 --> 00:46:14,366 if you are in myUSPTO, 1774 00:46:14,366 --> 00:46:16,500 you can click a button and bypass that. 1775 00:46:16,500 --> 00:46:17,866 But after the 9th of April, 1776 00:46:17,866 --> 00:46:19,066 that is going to be the first thing 1777 00:46:19,066 --> 00:46:19,533 that you're going to 1778 00:46:19,533 --> 00:46:20,366 have to accomplish. 1779 00:46:21,600 --> 00:46:24,066 I hope that answered the question. 1780 00:46:26,166 --> 00:46:28,800 -I see one here that, yeah, yeah, 1781 00:46:28,833 --> 00:46:29,466 I see one here that 1782 00:46:29,466 --> 00:46:31,266 I think it's similar. 1783 00:46:33,666 --> 00:46:35,333 Someone who's both a trademark owner 1784 00:46:35,333 --> 00:46:37,966 and trademark attorney. 1785 00:46:39,433 --> 00:46:41,066 "If I choose trademark attorney, will 1786 00:46:41,066 --> 00:46:41,800 I still be able to 1787 00:46:41,800 --> 00:46:43,266 submit forms for cases 1788 00:46:43,266 --> 00:46:44,933 in which I'm the owner?" 1789 00:46:44,933 --> 00:46:46,666 Yes. The short answer is "Yes." 1790 00:46:46,666 --> 00:46:47,466 Trademark attorneys 1791 00:46:47,466 --> 00:46:48,500 will be able to act 1792 00:46:48,500 --> 00:46:51,466 as the owners of their own marks. 1793 00:46:51,533 --> 00:46:53,833 We do want to just, you know, quickly 1794 00:46:53,833 --> 00:46:56,900 draw a line here and say 1795 00:46:57,466 --> 00:46:59,666 this is an ID verification step. 1796 00:47:00,133 --> 00:47:00,833 So we are actually 1797 00:47:00,833 --> 00:47:03,333 asking you to select roles. 1798 00:47:03,333 --> 00:47:05,400 But the primary goal of this step 1799 00:47:05,400 --> 00:47:07,033 is ID verification. 1800 00:47:07,033 --> 00:47:08,600 And so please do 1801 00:47:08,600 --> 00:47:10,533 keep in mind, as we said, 1802 00:47:10,533 --> 00:47:12,233 I don't have the information 1803 00:47:12,233 --> 00:47:13,033 to share with you, 1804 00:47:13,033 --> 00:47:15,200 but we will be sharing information 1805 00:47:15,200 --> 00:47:17,666 about policy and legal determinations 1806 00:47:18,166 --> 00:47:20,833 surrounding roles at a later date. 1807 00:47:21,066 --> 00:47:23,366 In fact, Bob, I don't know 1808 00:47:24,566 --> 00:47:25,933 if Bob is still on stand-by. 1809 00:47:25,933 --> 00:47:27,300 Bob Lavache is a senior 1810 00:47:27,300 --> 00:47:29,766 trademark legal policy advisor 1811 00:47:29,766 --> 00:47:31,366 and he's currently in the midst 1812 00:47:31,366 --> 00:47:32,966 of dealing with these issues 1813 00:47:32,966 --> 00:47:35,566 and creating final guidance. 1814 00:47:35,800 --> 00:47:36,700 -Yes, sure. 1815 00:47:36,700 --> 00:47:38,066 Thanks, Matt. 1816 00:47:38,266 --> 00:47:40,600 Yeah, just to address 1817 00:47:40,633 --> 00:47:42,066 these issues generally, 1818 00:47:42,066 --> 00:47:44,000 and I know we've got 1819 00:47:44,066 --> 00:47:44,866 quite a few questions 1820 00:47:44,866 --> 00:47:47,633 about it, understandably. 1821 00:47:47,633 --> 00:47:50,200 We realize that the the roles here 1822 00:47:50,933 --> 00:47:52,800 dictate ultimately 1823 00:47:52,800 --> 00:47:54,700 what users can do in the system 1824 00:47:54,700 --> 00:47:56,000 when we fully implement 1825 00:47:56,000 --> 00:47:57,833 our role-based access system. 1826 00:47:57,833 --> 00:47:58,866 So it's understandable 1827 00:47:58,866 --> 00:48:00,733 that everyone has questions about what 1828 00:48:00,733 --> 00:48:02,300 in particular the roles mean 1829 00:48:02,300 --> 00:48:03,966 and what they can do. 1830 00:48:03,966 --> 00:48:06,300 We realize that we are, of course, 1831 00:48:06,300 --> 00:48:07,633 working on those those 1832 00:48:07,633 --> 00:48:10,900 issues as we speak. And we continue to 1833 00:48:12,000 --> 00:48:14,166 gather feedback from our stakeholders 1834 00:48:14,166 --> 00:48:15,366 about particular use 1835 00:48:15,366 --> 00:48:16,533 cases and scenarios 1836 00:48:16,533 --> 00:48:18,566 as we are working on that information. 1837 00:48:19,366 --> 00:48:20,333 And we'll do further 1838 00:48:20,333 --> 00:48:21,800 outreach, particularly 1839 00:48:21,800 --> 00:48:24,033 the webinar that Jason 1840 00:48:24,566 --> 00:48:25,966 mentioned earlier. 1841 00:48:25,966 --> 00:48:27,733 That's where we will be able to answer 1842 00:48:27,733 --> 00:48:28,966 many of these questions 1843 00:48:28,966 --> 00:48:29,966 about the roles and what 1844 00:48:29,966 --> 00:48:30,900 they, what they mean. 1845 00:48:34,666 --> 00:48:35,300 -All right. 1846 00:48:35,300 --> 00:48:37,500 I think for now, the takeaway is just 1847 00:48:39,500 --> 00:48:41,633 the different roles in terms of ID 1848 00:48:41,633 --> 00:48:43,300 verification, what they do 1849 00:48:43,300 --> 00:48:44,166 is they determine 1850 00:48:44,166 --> 00:48:45,933 what forms of verification 1851 00:48:45,933 --> 00:48:47,733 are available to you. 1852 00:48:47,733 --> 00:48:51,333 So again, the owners and the attorneys 1853 00:48:51,666 --> 00:48:53,833 will have an electronic verification 1854 00:48:53,833 --> 00:48:55,233 option through ID.me 1855 00:48:55,233 --> 00:48:57,866 or they can use the paper-based form. 1856 00:48:57,866 --> 00:49:00,300 Support staff and paralegals, that role, 1857 00:49:00,600 --> 00:49:02,466 they will be sponsored. 1858 00:49:02,466 --> 00:49:03,100 So that is really 1859 00:49:03,100 --> 00:49:03,966 the primary difference 1860 00:49:03,966 --> 00:49:06,366 at this point between these roles 1861 00:49:06,366 --> 00:49:08,900 for the purposes of ID verification. 1862 00:49:08,900 --> 00:49:09,466 And again, a lot 1863 00:49:09,466 --> 00:49:11,766 more information is coming. 1864 00:49:11,866 --> 00:49:14,533 We do apologize that we're 1865 00:49:15,266 --> 00:49:15,966 not going to be able 1866 00:49:15,966 --> 00:49:17,566 to address everything in this, 1867 00:49:17,566 --> 00:49:19,133 in this webinar. 1868 00:49:25,900 --> 00:49:28,000 -I think I'll take one, Matt, here that 1869 00:49:29,066 --> 00:49:30,066 that just came in. 1870 00:49:30,066 --> 00:49:32,133 It's, and this kind of again, 1871 00:49:32,433 --> 00:49:34,333 following along the same process, 1872 00:49:34,333 --> 00:49:35,766 and I'll read it to you. "Will U.S. 1873 00:49:35,766 --> 00:49:37,000 patent attorneys 1874 00:49:37,000 --> 00:49:38,766 who already have a USPTO 1875 00:49:38,766 --> 00:49:39,866 registration number 1876 00:49:39,866 --> 00:49:41,300 for representation 1877 00:49:41,300 --> 00:49:43,933 in patent matters before the USPTO 1878 00:49:44,200 --> 00:49:46,133 also need to verify 1879 00:49:46,133 --> 00:49:47,666 their identities using ID.me? 1880 00:49:47,666 --> 00:49:50,300 If I am verified with Private PAIR 1881 00:49:50,433 --> 00:49:51,800 by a sponsoring attorney, 1882 00:49:51,800 --> 00:49:53,300 do I need to verify again 1883 00:49:53,300 --> 00:49:54,766 or get sponsored again?" 1884 00:49:54,766 --> 00:49:56,100 The simple answer is, 1885 00:49:56,100 --> 00:49:58,433 if you're verified in the USPTO, 1886 00:49:58,733 --> 00:50:00,166 the Electronic Business Center 1887 00:50:00,166 --> 00:50:01,333 that you'll have worked with 1888 00:50:01,333 --> 00:50:02,566 in the, in the past 1889 00:50:02,566 --> 00:50:04,533 to be able to get that verification, 1890 00:50:04,533 --> 00:50:06,200 we're going to have that information. 1891 00:50:06,200 --> 00:50:07,333 Now what you may need. 1892 00:50:07,333 --> 00:50:09,666 So the answer is "Yes, you won't." 1893 00:50:09,666 --> 00:50:11,366 No, you will not have to verify 1894 00:50:11,366 --> 00:50:12,433 your identity again. 1895 00:50:12,433 --> 00:50:14,100 What you may have to do, 1896 00:50:14,100 --> 00:50:15,500 though, is select 1897 00:50:15,500 --> 00:50:18,300 a trademark filing role at that stage. 1898 00:50:18,733 --> 00:50:20,266 So you'll have to select that. 1899 00:50:22,633 --> 00:50:24,666 -And, you know, it for, again, 1900 00:50:25,133 --> 00:50:27,533 for those attorneys 1901 00:50:27,533 --> 00:50:29,833 and for the independent inventors, 1902 00:50:29,833 --> 00:50:31,600 they've gone through the paper process 1903 00:50:31,600 --> 00:50:32,966 or they've potentially gone 1904 00:50:32,966 --> 00:50:34,000 through a different process, 1905 00:50:34,000 --> 00:50:35,366 but generally they've gone 1906 00:50:35,366 --> 00:50:36,666 through the paper process. 1907 00:50:36,666 --> 00:50:37,366 They have verified 1908 00:50:37,366 --> 00:50:40,266 their identities with the USPTO. 1909 00:50:40,266 --> 00:50:43,333 We are unable to use the same exact 1910 00:50:43,333 --> 00:50:45,366 sponsorship system as Patents 1911 00:50:46,066 --> 00:50:47,200 because the basis 1912 00:50:47,200 --> 00:50:48,866 for sponsorship is different. 1913 00:50:48,866 --> 00:50:50,066 Unfortunately, there's 1914 00:50:50,066 --> 00:50:50,933 a technical difference 1915 00:50:50,933 --> 00:50:52,566 between the way that we're doing it. 1916 00:50:52,566 --> 00:50:54,966 That doesn't allow us to automatically 1917 00:50:54,966 --> 00:50:56,100 take all the sponsorships 1918 00:50:56,100 --> 00:50:57,400 in, which are based on 1919 00:50:57,400 --> 00:50:59,100 the Patent customer number, 1920 00:50:59,100 --> 00:51:00,033 and move them over 1921 00:51:00,033 --> 00:51:01,733 to the Trademark side. 1922 00:51:01,733 --> 00:51:03,000 So those sponsorships 1923 00:51:03,000 --> 00:51:05,033 will need to be redone 1924 00:51:05,033 --> 00:51:07,333 through the sponsorship tool. 1925 00:51:07,333 --> 00:51:09,666 Hopefully, it is not a painful process. 1926 00:51:10,066 --> 00:51:11,333 Once you have the emails of those 1927 00:51:11,333 --> 00:51:13,033 you need to sponsor, 1928 00:51:13,033 --> 00:51:14,133 it should only be a minute. 1929 00:51:18,066 --> 00:51:19,000 Now I will take, I'll 1930 00:51:19,000 --> 00:51:21,366 take this next one here. 1931 00:51:23,466 --> 00:51:24,533 "So where will the 1932 00:51:24,533 --> 00:51:26,700 option to use the ID verification?" 1933 00:51:26,700 --> 00:51:28,133 Sorry, this is a paraphrase. 1934 00:51:28,133 --> 00:51:29,533 "Where will the option to use the ID 1935 00:51:29,533 --> 00:51:30,700 verification process 1936 00:51:30,700 --> 00:51:32,300 show up in myUSPTO? 1937 00:51:32,300 --> 00:51:34,433 And can I see it now?" 1938 00:51:35,200 --> 00:51:36,000 I'm going to read, 1939 00:51:36,000 --> 00:51:37,100 I'm going to read the actual question. 1940 00:51:37,100 --> 00:51:38,400 "How the heck do I get to the ID 1941 00:51:38,400 --> 00:51:42,200 verification options page you show?" 1942 00:51:42,800 --> 00:51:43,566 So 1943 00:51:43,566 --> 00:51:46,466 the options page is not available yet. 1944 00:51:47,033 --> 00:51:48,966 It will become available, 1945 00:51:48,966 --> 00:51:50,266 again, about 8:00 a.m. 1946 00:51:50,266 --> 00:51:53,900 on January 8th, 2022. 1947 00:51:54,166 --> 00:51:55,600 There may be a few minutes 1948 00:51:55,600 --> 00:51:57,300 plus or minus, 1949 00:51:57,300 --> 00:51:58,800 depending on on the rollout. 1950 00:51:58,800 --> 00:52:00,233 It's going to be a switch-over. 1951 00:52:00,233 --> 00:52:01,200 It's not going to be, if 1952 00:52:01,200 --> 00:52:03,433 if you're familiar with TEAS or TEASi 1953 00:52:03,433 --> 00:52:04,166 and you are familiar 1954 00:52:04,166 --> 00:52:05,633 with those deployments, 1955 00:52:05,633 --> 00:52:06,766 this is not going to be part 1956 00:52:06,766 --> 00:52:07,733 of a deployment. 1957 00:52:07,733 --> 00:52:09,533 So, um, 1958 00:52:09,533 --> 00:52:11,300 are your saved forms going to work 1959 00:52:11,300 --> 00:52:12,966 before January 8th and after? 1960 00:52:12,966 --> 00:52:14,166 Yes, they will. 1961 00:52:14,166 --> 00:52:16,433 We are not changing TEAS itself. 1962 00:52:17,333 --> 00:52:19,366 So the saved forms 1963 00:52:19,366 --> 00:52:20,866 will still be able to be used 1964 00:52:20,866 --> 00:52:22,100 provided you're within the other 1965 00:52:22,100 --> 00:52:23,233 signature requirements. So, 1966 00:52:24,866 --> 00:52:27,400 so it's not a full TEAS deployment. 1967 00:52:27,400 --> 00:52:28,266 It's going to get turned 1968 00:52:28,266 --> 00:52:30,600 on, essentially, at about 8:00 a.m.. 1969 00:52:32,166 --> 00:52:34,866 We will actually have also. 1970 00:52:34,866 --> 00:52:35,833 You will be intercepted 1971 00:52:35,833 --> 00:52:37,866 if you try to access a TEAS link 1972 00:52:37,866 --> 00:52:39,300 and it will happen every time 1973 00:52:39,300 --> 00:52:40,733 and you can skip it. 1974 00:52:40,733 --> 00:52:42,566 You also will be able to go through 1975 00:52:42,566 --> 00:52:43,566 without choosing a TEAS 1976 00:52:43,566 --> 00:52:45,566 link directly to the ID 1977 00:52:45,566 --> 00:52:47,133 verification page. 1978 00:52:47,133 --> 00:52:48,566 However, we typically don't 1979 00:52:48,566 --> 00:52:51,066 recommend this because 1980 00:52:51,733 --> 00:52:53,166 when you click on a TEAS link, you've 1981 00:52:53,166 --> 00:52:55,866 demonstrated a need to be ID verified. 1982 00:52:56,666 --> 00:52:59,200 For others, there may not be a need. 1983 00:52:59,200 --> 00:53:00,900 So we will have both ways in, right. 1984 00:53:00,900 --> 00:53:01,666 If you know you don't need 1985 00:53:01,666 --> 00:53:02,600 to file right away, 1986 00:53:02,600 --> 00:53:03,200 but you want to get 1987 00:53:03,200 --> 00:53:04,566 the verification done, 1988 00:53:04,566 --> 00:53:05,733 you'll be able to do that 1989 00:53:05,733 --> 00:53:07,266 starting on the 8th 1990 00:53:07,266 --> 00:53:08,333 using a link 1991 00:53:08,333 --> 00:53:09,166 and you don't have to click 1992 00:53:09,166 --> 00:53:10,133 through a TEAS form. 1993 00:53:10,133 --> 00:53:11,600 But for most people 1994 00:53:11,600 --> 00:53:12,933 who are practitioners doing work 1995 00:53:12,933 --> 00:53:14,466 and clicking on the forms, 1996 00:53:14,466 --> 00:53:15,566 it's going to come up every time. 1997 00:53:20,033 --> 00:53:21,533 -OK. 1998 00:53:21,700 --> 00:53:24,233 Very similar to that question is, 1999 00:53:24,233 --> 00:53:25,200 "When will the paper 2000 00:53:25,200 --> 00:53:26,533 verification form 2001 00:53:26,533 --> 00:53:29,100 be available for download?" 2002 00:53:29,100 --> 00:53:32,000 And, as we noted, when the, 2003 00:53:32,333 --> 00:53:34,433 when we go live on the 8th of, 2004 00:53:34,733 --> 00:53:36,433 or the 9th of April. I'm sorry. 2005 00:53:36,433 --> 00:53:37,833 8th of January 2006 00:53:37,833 --> 00:53:40,400 at about 8:00 in the morning, 2007 00:53:40,400 --> 00:53:42,200 that form will then be available. 2008 00:53:42,200 --> 00:53:44,400 And, Matt, if you remember 2009 00:53:44,400 --> 00:53:46,333 from Matt's presentation, 2010 00:53:46,333 --> 00:53:48,366 there was a little tab at the very top 2011 00:53:48,566 --> 00:53:49,433 that you would click 2012 00:53:49,433 --> 00:53:50,266 that would take you to 2013 00:53:50,266 --> 00:53:51,700 a different page. 2014 00:53:55,633 --> 00:53:58,866 And those why [unintelligible] 2015 00:53:59,466 --> 00:54:01,366 -Following, I think I'll do that, 2016 00:54:01,366 --> 00:54:02,466 I'll handle that next one, 2017 00:54:02,466 --> 00:54:04,733 because I think this follows right on. 2018 00:54:04,733 --> 00:54:06,300 "Where will the paper verification 2019 00:54:06,300 --> 00:54:08,166 form be available to download 2020 00:54:08,166 --> 00:54:10,233 and when will it be available?" Again, 2021 00:54:10,233 --> 00:54:13,200 January 8th is the magic date. 2022 00:54:14,366 --> 00:54:15,600 The form is going to be 2023 00:54:15,600 --> 00:54:17,533 available to download 2024 00:54:17,533 --> 00:54:19,466 through two different places. 2025 00:54:19,466 --> 00:54:19,866 One. 2026 00:54:19,866 --> 00:54:22,600 We'll have a link on the ID 2027 00:54:22,600 --> 00:54:24,733 verification information page, 2028 00:54:24,733 --> 00:54:26,433 the main page on the 2029 00:54:26,433 --> 00:54:27,466 USPTO.gov website 2030 00:54:27,466 --> 00:54:29,133 where you go for information about 2031 00:54:29,133 --> 00:54:31,466 this. We'll have a link there. And also 2032 00:54:31,933 --> 00:54:32,966 there will be a 2033 00:54:34,500 --> 00:54:34,600 tab. 2034 00:54:34,600 --> 00:54:36,066 I'm going to try. 2035 00:54:37,266 --> 00:54:38,233 I probably shouldn't 2036 00:54:38,233 --> 00:54:40,566 try to try to do this live. 2037 00:54:40,566 --> 00:54:41,466 Um. 2038 00:54:42,366 --> 00:54:42,966 Trying to remember what 2039 00:54:42,966 --> 00:54:45,000 slide it's on here. 2040 00:54:47,600 --> 00:54:48,166 No. I apologize. 2041 00:54:50,266 --> 00:54:53,466 I want to show you where it is. 2042 00:54:54,066 --> 00:54:55,033 OK. 2043 00:54:55,200 --> 00:54:56,000 I shouldn't have done that 2044 00:54:56,000 --> 00:54:58,133 because I don't think I can find it 2045 00:54:58,133 --> 00:55:00,233 right off the top of my head. 2046 00:55:05,166 --> 00:55:06,466 There's a, within 2047 00:55:06,466 --> 00:55:08,933 the. Oh, it's in the video. 2048 00:55:08,933 --> 00:55:10,466 Within the the ID 2049 00:55:10,466 --> 00:55:11,800 verification landing page, 2050 00:55:11,800 --> 00:55:13,000 when you're sort of intercepted 2051 00:55:13,000 --> 00:55:14,600 by that and asked to choose a role, 2052 00:55:14,600 --> 00:55:15,933 it's in a tabbed window. 2053 00:55:15,933 --> 00:55:17,666 And the other tab is paper 2054 00:55:17,666 --> 00:55:19,166 verification options. 2055 00:55:19,166 --> 00:55:22,000 So there will also be a link there. 2056 00:55:27,533 --> 00:55:29,733 And oh, and let me 2057 00:55:29,733 --> 00:55:32,433 follow up, because I think. 2058 00:55:34,466 --> 00:55:37,666 This is also related. 2059 00:55:38,500 --> 00:55:41,900 The question is essentially. 2060 00:55:41,900 --> 00:55:42,866 Um, 2061 00:55:44,766 --> 00:55:45,700 "Are all the existing 2062 00:55:45,700 --> 00:55:46,533 trademark owners 2063 00:55:46,533 --> 00:55:47,400 going to have to go back 2064 00:55:47,400 --> 00:55:48,766 and verify their identities 2065 00:55:48,766 --> 00:55:50,333 or is it only does it only apply 2066 00:55:50,333 --> 00:55:51,866 to new applications 2067 00:55:51,866 --> 00:55:53,466 and people who have not yet 2068 00:55:53,466 --> 00:55:55,800 been granted trademarks?" Um. 2069 00:55:57,500 --> 00:55:59,233 And people are talking about 2070 00:55:59,233 --> 00:56:00,666 ownership changing things. 2071 00:56:00,666 --> 00:56:01,633 This is, think of this 2072 00:56:01,633 --> 00:56:03,366 as access to TEAS. 2073 00:56:03,366 --> 00:56:05,333 If you need to file something, 2074 00:56:05,333 --> 00:56:06,800 you need to log in with your 2075 00:56:06,800 --> 00:56:07,633 USPTO.gov account, 2076 00:56:07,633 --> 00:56:08,500 and that's been a requirement 2077 00:56:08,500 --> 00:56:10,866 for since October 26, 2019. 2078 00:56:12,666 --> 00:56:14,466 Now that you've logged in, 2079 00:56:14,466 --> 00:56:15,366 that account is going 2080 00:56:15,366 --> 00:56:16,700 to need to be verified in order 2081 00:56:16,700 --> 00:56:18,333 to do what you want to do. 2082 00:56:18,333 --> 00:56:19,100 If you need to access 2083 00:56:19,100 --> 00:56:20,866 that TEAS form to file it, 2084 00:56:20,866 --> 00:56:23,100 you'll need to verify your identity. 2085 00:56:23,100 --> 00:56:24,833 What we're really trying to do 2086 00:56:24,833 --> 00:56:25,600 is make sure that 2087 00:56:25,600 --> 00:56:26,966 when someone takes an action, 2088 00:56:26,966 --> 00:56:29,733 we know who it is with certainty 2089 00:56:30,400 --> 00:56:32,433 and that is the goal here. 2090 00:56:32,433 --> 00:56:35,400 So owners do not need to take action 2091 00:56:35,866 --> 00:56:37,000 to verify their identities 2092 00:56:37,000 --> 00:56:38,233 if they don't need to take action 2093 00:56:38,233 --> 00:56:39,800 with respect to a filing. 2094 00:56:39,800 --> 00:56:42,366 But if they do want to interact 2095 00:56:42,366 --> 00:56:45,333 with the USPTO the, the USPTO database 2096 00:56:45,566 --> 00:56:47,333 to make changes to records 2097 00:56:47,333 --> 00:56:48,633 or to file things, 2098 00:56:48,633 --> 00:56:49,033 they will need to 2099 00:56:49,033 --> 00:56:50,066 verify their identities. 2100 00:56:54,900 --> 00:56:56,166 -So speaking of verifying 2101 00:56:56,166 --> 00:56:56,966 identities, here's 2102 00:56:56,966 --> 00:56:58,066 an interesting question. 2103 00:56:58,066 --> 00:57:00,300 "Is it possible to have different 2104 00:57:00,300 --> 00:57:02,966 verified identities, say one for work 2105 00:57:03,533 --> 00:57:05,566 and one for personal purposes?" 2106 00:57:05,566 --> 00:57:06,433 We're trying to figure out 2107 00:57:06,433 --> 00:57:07,633 exactly what they mean, 2108 00:57:07,633 --> 00:57:08,700 but the short answer to 2109 00:57:08,700 --> 00:57:09,900 that question is "No." 2110 00:57:09,900 --> 00:57:10,766 You're only going 2111 00:57:10,766 --> 00:57:12,933 to have one identity to put 2112 00:57:12,933 --> 00:57:16,200 before the USPTO. 2113 00:57:20,900 --> 00:57:22,500 -And and 2114 00:57:22,900 --> 00:57:23,600 you'll only be able 2115 00:57:23,600 --> 00:57:25,200 to have one account for use with us. 2116 00:57:25,200 --> 00:57:27,433 And also ID.me does not allow 2117 00:57:27,433 --> 00:57:29,300 duplicate accounts. 2118 00:57:29,333 --> 00:57:31,533 So, you know, it's not like 2119 00:57:31,533 --> 00:57:33,000 you would be able to go 2120 00:57:33,000 --> 00:57:33,866 and tie different 2121 00:57:33,866 --> 00:57:35,266 USPTO.gov accounts 2122 00:57:35,266 --> 00:57:36,300 to the same identity 2123 00:57:36,300 --> 00:57:38,300 or create new, different identities. 2124 00:57:38,300 --> 00:57:39,333 It's going to be a one- 2125 00:57:39,333 --> 00:57:41,300 to-one relationship. 2126 00:57:41,300 --> 00:57:43,166 That identity that you set up in ID.me 2127 00:57:43,166 --> 00:57:44,366 is for one person 2128 00:57:44,366 --> 00:57:45,566 and it's going to correspond 2129 00:57:45,566 --> 00:57:47,100 to one USPTO.gov account. 2130 00:57:48,833 --> 00:57:48,933 2131 00:57:48,933 --> 00:57:49,833 It looks like we've gotten 2132 00:57:49,833 --> 00:57:51,033 this one several times, 2133 00:57:51,033 --> 00:57:53,333 and I'm I'm paraphrasing it here. 2134 00:57:54,166 --> 00:57:55,266 "I'm a paralegal who works 2135 00:57:55,266 --> 00:57:57,466 with several attorneys at my firm. 2136 00:57:57,466 --> 00:57:58,866 If one of them sponsors me, 2137 00:57:58,866 --> 00:57:59,633 is it sufficient 2138 00:57:59,633 --> 00:58:01,300 for all filings that I submit 2139 00:58:01,300 --> 00:58:02,866 on behalf of each of them? 2140 00:58:02,866 --> 00:58:03,700 Or will each of them 2141 00:58:03,700 --> 00:58:05,966 need to sponsor me?" 2142 00:58:06,100 --> 00:58:08,200 So the answer is, um, 2143 00:58:08,200 --> 00:58:08,933 one attorney 2144 00:58:08,933 --> 00:58:10,800 sponsorship is sufficient. 2145 00:58:10,800 --> 00:58:12,866 However, if that sponsorship goes away, 2146 00:58:13,166 --> 00:58:16,700 uh, expectedly or unexpectedly, 2147 00:58:16,700 --> 00:58:19,133 that the, 2148 00:58:19,133 --> 00:58:20,866 you cannot automatically restore it. 2149 00:58:20,866 --> 00:58:21,500 So you're going to 2150 00:58:21,500 --> 00:58:23,000 need to go to another attorney 2151 00:58:23,000 --> 00:58:25,400 and ask them to sponsor you. 2152 00:58:25,400 --> 00:58:26,366 Generally, you know, 2153 00:58:26,366 --> 00:58:27,166 you're not going to able to do it 2154 00:58:27,166 --> 00:58:27,766 through the system. 2155 00:58:27,766 --> 00:58:28,333 You'll have to ask them in 2156 00:58:28,333 --> 00:58:30,233 person or via email. 2157 00:58:30,233 --> 00:58:31,800 And that might interrupt a workflow. 2158 00:58:31,800 --> 00:58:32,500 So in general, 2159 00:58:32,500 --> 00:58:34,766 I would suggest that, um, 2160 00:58:35,333 --> 00:58:36,800 all attorneys who are, 2161 00:58:38,866 --> 00:58:39,866 have work that a 2162 00:58:39,866 --> 00:58:40,733 specific paralegal 2163 00:58:40,733 --> 00:58:42,200 or support staff is doing 2164 00:58:42,200 --> 00:58:43,733 would sponsor them. 2165 00:58:43,733 --> 00:58:44,433 And the other reason 2166 00:58:44,433 --> 00:58:46,166 for this is during this 2167 00:58:46,166 --> 00:58:47,433 particular phase, 2168 00:58:47,433 --> 00:58:49,466 beginning on January 8th 2169 00:58:49,466 --> 00:58:51,900 and becoming mandatory on April 9th, 2170 00:58:51,900 --> 00:58:53,833 during this phase, 2171 00:58:54,000 --> 00:58:54,900 it won't really affect 2172 00:58:54,900 --> 00:58:56,666 your access to TEAS. 2173 00:58:56,666 --> 00:58:58,066 But later on, 2174 00:58:58,066 --> 00:58:59,300 when we have more granular 2175 00:58:59,300 --> 00:59:00,566 controls, 2176 00:59:00,566 --> 00:59:01,333 attorneys may have 2177 00:59:01,333 --> 00:59:04,066 the option to say, um, you know, 2178 00:59:04,100 --> 00:59:06,400 "I only want paralegals 2179 00:59:06,400 --> 00:59:07,200 that I'm sponsoring 2180 00:59:07,200 --> 00:59:08,600 to work on my matters." 2181 00:59:08,600 --> 00:59:10,133 If you're not one of those paralegals, 2182 00:59:10,133 --> 00:59:12,300 then at that point you wouldn't be in. 2183 00:59:12,300 --> 00:59:13,600 So in general, 2184 00:59:13,600 --> 00:59:15,100 it is possible for one attorney 2185 00:59:15,100 --> 00:59:16,533 to sponsor a paralegal 2186 00:59:16,533 --> 00:59:17,300 and for that paralegal 2187 00:59:17,300 --> 00:59:19,300 to do all their necessary work. 2188 00:59:19,300 --> 00:59:21,533 However, if if that sponsorship 2189 00:59:21,533 --> 00:59:22,966 were to be lost, then the attorney, 2190 00:59:22,966 --> 00:59:23,800 the support staff 2191 00:59:23,800 --> 00:59:25,333 would be unable to work 2192 00:59:25,333 --> 00:59:26,233 until it was restored. 2193 00:59:37,866 --> 00:59:41,133 Let me actually take, I see one here. 2194 00:59:41,133 --> 00:59:42,600 "Can I verify myself 2195 00:59:42,600 --> 00:59:45,266 if I'm located abroad?" 2196 00:59:45,266 --> 00:59:47,933 Um. So we had 2197 00:59:49,433 --> 00:59:50,833 a question about 2198 00:59:50,833 --> 00:59:52,833 ID.me's availability. 2199 00:59:53,533 --> 00:59:54,600 In general, yes, 2200 00:59:54,600 --> 00:59:56,233 you will be able to use ID.me 2201 00:59:56,233 --> 00:59:57,800 if you are located abroad. 2202 00:59:57,800 --> 01:00:01,966 ID.me works in well over 100 countries and 2203 01:00:02,966 --> 01:00:04,400 accepts 2204 01:00:04,733 --> 01:00:07,166 documents from 180 2205 01:00:07,166 --> 01:00:08,866 something countries. 2206 01:00:09,133 --> 01:00:12,233 So if you have those documents 2207 01:00:12,533 --> 01:00:14,033 and you live in that country, 2208 01:00:14,033 --> 01:00:16,233 then you can verify yourself. 2209 01:00:16,766 --> 01:00:19,366 We do have something that we have uh. 2210 01:00:21,366 --> 01:00:23,800 ID.me USPTO FAQs that are on their website 2211 01:00:23,800 --> 01:00:25,133 that we link to. 2212 01:00:25,133 --> 01:00:26,266 And one of the FAQs 2213 01:00:26,266 --> 01:00:27,166 that we've put up there 2214 01:00:27,166 --> 01:00:28,866 is explaining a little more 2215 01:00:28,866 --> 01:00:31,433 about that international process. 2216 01:00:32,400 --> 01:00:34,500 If it so happens that you are blocked. 2217 01:00:34,566 --> 01:00:35,566 For example, 2218 01:00:35,566 --> 01:00:36,366 if you're if your 2219 01:00:36,366 --> 01:00:37,233 government does not allow 2220 01:00:37,233 --> 01:00:39,166 you access to certain websites, 2221 01:00:39,166 --> 01:00:41,100 then you will not be able to use ID.me. 2222 01:00:42,633 --> 01:00:43,600 But provided that you 2223 01:00:43,600 --> 01:00:45,200 are able to use ID.me 2224 01:00:45,200 --> 01:00:46,633 and you are not 2225 01:00:46,800 --> 01:00:48,966 geo-restricted or using a VPN that 2226 01:00:49,900 --> 01:00:50,666 has been flagged 2227 01:00:50,666 --> 01:00:51,766 for suspicious behavior 2228 01:00:51,766 --> 01:00:53,266 or something like that, 2229 01:00:53,733 --> 01:00:57,133 most of our international owners 2230 01:00:57,466 --> 01:00:59,000 and attorneys are going to be able 2231 01:00:59,000 --> 01:01:00,366 to verify themselves 2232 01:01:00,366 --> 01:01:02,100 using that process. 2233 01:01:05,533 --> 01:01:07,466 -So, Matt, I jumped way ahead 2234 01:01:07,466 --> 01:01:08,933 on the list of questions, 2235 01:01:08,933 --> 01:01:11,433 and I found one that is very near 2236 01:01:11,433 --> 01:01:12,333 and dear to my heart 2237 01:01:12,333 --> 01:01:14,366 because it happened to me, actually. 2238 01:01:14,933 --> 01:01:17,066 Uh, as as Jason mentioned, 2239 01:01:17,066 --> 01:01:18,466 I served for a number of years 2240 01:01:18,466 --> 01:01:19,200 in the Air Force, 2241 01:01:19,200 --> 01:01:21,266 and so I had an ID.me account 2242 01:01:21,733 --> 01:01:23,500 with the Veterans Administration. 2243 01:01:23,500 --> 01:01:26,500 And when I, as part of our 2244 01:01:26,766 --> 01:01:29,600 beta testing process at the USPTO, 2245 01:01:30,366 --> 01:01:32,866 tried to open a an ID.me 2246 01:01:32,866 --> 01:01:34,900 account for us, 2247 01:01:35,633 --> 01:01:37,166 I was. Immediately 2248 01:01:37,166 --> 01:01:38,466 as I began the process, 2249 01:01:38,466 --> 01:01:40,600 I got a note back from the ID system 2250 01:01:40,600 --> 01:01:42,366 saying, "You've already been approved." 2251 01:01:42,366 --> 01:01:43,533 So for those of you 2252 01:01:43,533 --> 01:01:44,866 that have an active account 2253 01:01:44,866 --> 01:01:46,000 through the IRS or 2254 01:01:46,000 --> 01:01:47,400 the Social Security number, 2255 01:01:47,400 --> 01:01:49,066 the Social Security Administration 2256 01:01:49,066 --> 01:01:50,133 or the VA, 2257 01:01:50,133 --> 01:01:52,600 I anticipate that the same situation 2258 01:01:52,833 --> 01:01:54,633 will occur when you try to log in. 2259 01:01:56,200 --> 01:01:57,466 Which is nice. 2260 01:02:02,100 --> 01:02:04,066 -We had a lot of questions 2261 01:02:04,066 --> 01:02:06,366 about the credit check. 2262 01:02:06,366 --> 01:02:06,833 Um, 2263 01:02:08,533 --> 01:02:11,100 so I will paraphrase again. 2264 01:02:11,100 --> 01:02:12,266 "I have a freeze on my credit 2265 01:02:12,266 --> 01:02:13,300 which prevents the opening 2266 01:02:13,300 --> 01:02:14,666 of new credit lines 2267 01:02:14,666 --> 01:02:16,433 and, I believe, credit checks. 2268 01:02:16,433 --> 01:02:17,233 Do you know, with the soft 2269 01:02:17,233 --> 01:02:19,133 credit check, if ID.me will still work? 2270 01:02:19,133 --> 01:02:20,433 Or do I need to unfreeze 2271 01:02:20,433 --> 01:02:22,500 my credit accounts?" 2272 01:02:23,366 --> 01:02:24,800 We will make sure that we put 2273 01:02:24,800 --> 01:02:26,366 authoritative information 2274 01:02:26,366 --> 01:02:28,033 on our website if possible. 2275 01:02:28,033 --> 01:02:30,233 I believe that a credit 2276 01:02:30,233 --> 01:02:32,400 freeze will impair the ability of ID.me 2277 01:02:32,500 --> 01:02:34,833 to work because the soft credit check 2278 01:02:34,833 --> 01:02:38,033 is is the part where they, sort of, 2279 01:02:38,033 --> 01:02:40,066 the impartial arbiter 2280 01:02:40,066 --> 01:02:41,700 of a database of information 2281 01:02:41,700 --> 01:02:43,566 they can triangulate against. 2282 01:02:43,566 --> 01:02:44,700 So. 2283 01:02:45,100 --> 01:02:47,233 If you have your credit freeze 2284 01:02:47,233 --> 01:02:48,933 or even in some cases, 2285 01:02:48,933 --> 01:02:51,133 if you have absolutely no credit, 2286 01:02:51,133 --> 01:02:52,966 that might not work. 2287 01:02:52,966 --> 01:02:54,200 So I think in most of those cases, 2288 01:02:54,200 --> 01:02:55,433 you are going to need to go 2289 01:02:55,433 --> 01:02:57,600 to a trusted referee session 2290 01:02:58,166 --> 01:03:00,266 and and conduct that in person. 2291 01:03:00,266 --> 01:03:01,933 Upload your documents, set 2292 01:03:01,933 --> 01:03:04,233 a schedule when you want to do the call, 2293 01:03:04,766 --> 01:03:06,700 and then go over those in-person. 2294 01:03:11,466 --> 01:03:12,500 Hopefully that, there are 2295 01:03:12,500 --> 01:03:13,366 a lot on that, so 2296 01:03:13,366 --> 01:03:14,933 hopefully I've answered 2297 01:03:15,200 --> 01:03:16,266 most of them. 2298 01:03:19,566 --> 01:03:20,566 -So, Matt, here was one 2299 01:03:20,566 --> 01:03:22,133 that said, that we got. 2300 01:03:22,133 --> 01:03:24,733 "How do I confirm that I need to or not? 2301 01:03:25,000 --> 01:03:26,200 Or am I not required 2302 01:03:26,200 --> 01:03:28,233 to conduct the verification process?" 2303 01:03:29,266 --> 01:03:31,200 It's simple. If you're going to 2304 01:03:31,200 --> 01:03:32,400 file an application 2305 01:03:32,400 --> 01:03:34,433 through TEAS or TEASi, 2306 01:03:34,433 --> 01:03:36,300 as Matt said, you will be intercepted 2307 01:03:36,300 --> 01:03:38,766 and at that point you will have to do it. 2308 01:03:43,166 --> 01:03:44,100 -Here's a question 2309 01:03:44,100 --> 01:03:45,833 that I'm I'm going to answer 2310 01:03:45,833 --> 01:03:47,466 with more information than they asked 2311 01:03:47,466 --> 01:03:48,266 because I 2312 01:03:48,266 --> 01:03:50,700 would like to bring it up here. 2313 01:03:52,166 --> 01:03:53,600 It says, "Can the ID.me account 2314 01:03:53,600 --> 01:03:55,000 have a different email address 2315 01:03:55,000 --> 01:03:56,700 than your myUSPTO account?" 2316 01:03:56,700 --> 01:03:57,766 Yes, it can. 2317 01:03:57,766 --> 01:03:58,966 They are separate accounts. 2318 01:03:58,966 --> 01:04:00,166 They are not linked to one 2319 01:04:00,166 --> 01:04:02,200 another directly 2320 01:04:02,200 --> 01:04:03,633 through account information, 2321 01:04:04,866 --> 01:04:06,700 through through username or 2322 01:04:06,700 --> 01:04:07,700 email or password 2323 01:04:07,700 --> 01:04:08,866 or anything like that. 2324 01:04:08,866 --> 01:04:10,433 So a USPTO.gov account 2325 01:04:10,433 --> 01:04:12,466 is separate from an 2326 01:04:12,466 --> 01:04:12,933 ID.me account. 2327 01:04:12,933 --> 01:04:15,866 So you can set it up as you want. 2328 01:04:16,066 --> 01:04:17,466 Please do keep in mind that ID 2329 01:04:17,466 --> 01:04:20,733 verification will make your myUSPTO 2330 01:04:21,300 --> 01:04:22,933 information 2331 01:04:23,033 --> 01:04:24,833 more important to keep up to date. 2332 01:04:24,833 --> 01:04:26,166 So in your USPTO.gov 2333 01:04:26,166 --> 01:04:27,033 account, 2334 01:04:27,033 --> 01:04:30,000 you have room for a primary email 2335 01:04:30,000 --> 01:04:31,566 and a secondary email. 2336 01:04:31,566 --> 01:04:32,766 If your primary email 2337 01:04:32,766 --> 01:04:34,400 is your workplace, 2338 01:04:34,400 --> 01:04:35,500 please make sure that you have 2339 01:04:35,500 --> 01:04:37,500 a secondary email in there 2340 01:04:37,500 --> 01:04:39,166 that is your personal email 2341 01:04:39,166 --> 01:04:41,500 in your USPTO.gov account. 2342 01:04:41,500 --> 01:04:43,800 So if you change workplaces, 2343 01:04:44,466 --> 01:04:47,166 again, voluntarily or involuntarily, 2344 01:04:47,166 --> 01:04:48,100 you will need to be able 2345 01:04:48,100 --> 01:04:50,533 to have access to your 2346 01:04:50,533 --> 01:04:51,966 USPTO.gov account 2347 01:04:51,966 --> 01:04:54,366 because you'll need to log in to verify 2348 01:04:54,433 --> 01:04:57,000 with with the two-factor authentication. 2349 01:04:57,000 --> 01:04:58,100 If you're having your two-factor 2350 01:04:58,100 --> 01:04:59,333 authentication code 2351 01:04:59,333 --> 01:05:01,200 sent to your old email address, 2352 01:05:01,200 --> 01:05:02,500 you will be unable to complete it. 2353 01:05:02,500 --> 01:05:03,300 And you'll be unable 2354 01:05:03,300 --> 01:05:04,300 to access your account 2355 01:05:04,300 --> 01:05:06,166 and you'll be unable to file. 2356 01:05:06,166 --> 01:05:07,866 So please do make sure, 2357 01:05:07,866 --> 01:05:08,500 and we're going to put 2358 01:05:08,500 --> 01:05:09,300 this on our website 2359 01:05:09,300 --> 01:05:10,366 as a reminder, 2360 01:05:10,366 --> 01:05:11,500 make sure to have 2361 01:05:11,500 --> 01:05:13,300 a personal email account available 2362 01:05:13,300 --> 01:05:15,000 as the secondary email address 2363 01:05:15,000 --> 01:05:17,166 in your USPTO.gov account. 2364 01:05:17,166 --> 01:05:18,300 Or make sure that your 2365 01:05:18,300 --> 01:05:19,633 two-factor authentication 2366 01:05:19,633 --> 01:05:21,000 goes to your cell phone 2367 01:05:21,000 --> 01:05:22,400 or you use an authenticator app 2368 01:05:22,400 --> 01:05:23,700 or something like that. 2369 01:05:23,700 --> 01:05:25,100 With two-factor authentication 2370 01:05:25,100 --> 01:05:26,566 that goes to your email 2371 01:05:26,566 --> 01:05:28,500 and you don't have 2372 01:05:28,500 --> 01:05:30,000 any other email on record, 2373 01:05:30,000 --> 01:05:31,400 you don't work at that company anymore, 2374 01:05:31,400 --> 01:05:33,166 or don't have access to the account, 2375 01:05:33,166 --> 01:05:34,100 it's going to be a little bit 2376 01:05:34,100 --> 01:05:35,300 until we can reset it for you. 2377 01:05:39,933 --> 01:05:41,900 -And somewhat related to that 2378 01:05:41,900 --> 01:05:44,233 is a question pertaining to, 2379 01:05:44,233 --> 01:05:47,333 "If I once I have verified my identity, 2380 01:05:47,333 --> 01:05:49,300 do I need to do it again 2381 01:05:49,300 --> 01:05:50,133 and again and again 2382 01:05:50,133 --> 01:05:51,933 or is is is is one time 2383 01:05:51,933 --> 01:05:53,366 the only time that I need." 2384 01:05:53,366 --> 01:05:55,466 The answer is, "Once you've done it once, 2385 01:05:55,733 --> 01:05:57,833 that is good for us." 2386 01:06:05,166 --> 01:06:06,133 -Um, 2387 01:06:06,866 --> 01:06:09,566 we've answered some of these here. 2388 01:06:14,266 --> 01:06:16,500 Just to just to make sure, 2389 01:06:16,766 --> 01:06:18,766 hopefully I was clear. 2390 01:06:18,766 --> 01:06:20,200 "If support staff are sponsored 2391 01:06:20,200 --> 01:06:21,300 by a verified attorney, 2392 01:06:21,300 --> 01:06:23,166 do they also need to go through the ID.me 2393 01:06:23,166 --> 01:06:24,733 verification process?" 2394 01:06:24,733 --> 01:06:26,300 No, they won't. 2395 01:06:26,300 --> 01:06:27,700 They do not need to go through 2396 01:06:27,700 --> 01:06:29,800 the verification process. 2397 01:06:29,800 --> 01:06:30,500 And they won't have 2398 01:06:30,500 --> 01:06:32,700 the right kind of account that will be, 2399 01:06:33,300 --> 01:06:34,066 that would be able 2400 01:06:34,066 --> 01:06:35,666 to be connected to their 2401 01:06:35,666 --> 01:06:37,433 ID.me verification. 2402 01:06:37,433 --> 01:06:38,700 So no, the only, 2403 01:06:39,666 --> 01:06:41,300 the only verification 2404 01:06:41,300 --> 01:06:42,600 that is needed for support 2405 01:06:42,600 --> 01:06:44,233 staff is the verification 2406 01:06:44,233 --> 01:06:45,433 that their sponsoring 2407 01:06:45,433 --> 01:06:46,733 attorney provides 2408 01:06:46,733 --> 01:06:48,066 when they sponsor them. 2409 01:06:48,066 --> 01:06:49,900 When they check the declaration, 2410 01:06:49,900 --> 01:06:51,166 when they agree to the 2411 01:06:51,166 --> 01:06:52,166 other agreements 2412 01:06:52,166 --> 01:06:54,566 indicating proper usage of the account, 2413 01:06:54,566 --> 01:06:56,066 and that they have 2414 01:06:56,066 --> 01:06:58,066 verified the identity, 2415 01:06:58,066 --> 01:06:59,466 then that's that's 2416 01:06:59,466 --> 01:07:00,633 what needs to happen. 2417 01:07:00,633 --> 01:07:03,033 But the support staff themselves, 2418 01:07:03,033 --> 01:07:04,333 essentially, 2419 01:07:05,000 --> 01:07:06,633 may not need to take any action 2420 01:07:06,633 --> 01:07:07,866 in order to be ID 2421 01:07:07,866 --> 01:07:10,500 verified by their attorney. 2422 01:07:18,033 --> 01:07:19,100 Oh, you know what? 2423 01:07:19,100 --> 01:07:22,066 I saw one, one that reminded me 2424 01:07:22,066 --> 01:07:22,900 of a different question 2425 01:07:22,900 --> 01:07:23,966 that we answered 2426 01:07:23,966 --> 01:07:25,100 from the mailbox earlier 2427 01:07:25,100 --> 01:07:26,600 that came in a few days ago. 2428 01:07:26,600 --> 01:07:27,333 Um. 2429 01:07:29,933 --> 01:07:30,966 It asks if names will 2430 01:07:30,966 --> 01:07:33,600 be publicly visible 2431 01:07:33,600 --> 01:07:35,700 on any USPTO submissions. 2432 01:07:35,700 --> 01:07:38,066 The other one asked, "Will my name be 2433 01:07:38,933 --> 01:07:41,066 part of a database once I'm verified?" 2434 01:07:41,466 --> 01:07:44,133 So the verified information goes 2435 01:07:44,133 --> 01:07:45,066 to the USPTO, it's 2436 01:07:45,066 --> 01:07:45,833 the only thing we 2437 01:07:45,833 --> 01:07:47,400 receive from ID.me. 2438 01:07:47,400 --> 01:07:49,233 And we do not share that information 2439 01:07:49,233 --> 01:07:50,566 with anybody else. 2440 01:07:50,566 --> 01:07:52,866 That is only for USPTO internal use 2441 01:07:53,100 --> 01:07:53,933 to verify that the 2442 01:07:53,933 --> 01:07:55,200 accounts are accurate. 2443 01:07:56,333 --> 01:07:58,300 It doesn't, for example, 2444 01:07:58,300 --> 01:07:59,766 automatically go into the form, 2445 01:07:59,766 --> 01:08:02,133 at least it does not at this point. 2446 01:08:02,133 --> 01:08:05,500 So it's not, it's not information 2447 01:08:05,500 --> 01:08:06,466 that is necessarily. 2448 01:08:06,466 --> 01:08:08,333 If you, for example, 2449 01:08:08,333 --> 01:08:09,666 I think we also had a question 2450 01:08:09,666 --> 01:08:11,500 about a restraining order 2451 01:08:11,500 --> 01:08:12,966 and information 2452 01:08:12,966 --> 01:08:15,300 that they did not want to share. 2453 01:08:15,300 --> 01:08:16,200 That information 2454 01:08:16,200 --> 01:08:18,700 is not going to be publicly available. 2455 01:08:19,066 --> 01:08:21,300 So whatever you put in the form, 2456 01:08:21,600 --> 01:08:22,366 we do expect you 2457 01:08:22,366 --> 01:08:24,266 to enter a valid signature 2458 01:08:24,266 --> 01:08:25,466 and a valid name, 2459 01:08:25,466 --> 01:08:28,300 but it's not automatically pulled 2460 01:08:28,300 --> 01:08:30,000 from the USPTO.gov account, 2461 01:08:30,000 --> 01:08:31,633 and we're not keeping a 2462 01:08:31,633 --> 01:08:32,900 specific database, right? 2463 01:08:32,900 --> 01:08:34,466 This is just your account name. 2464 01:08:34,466 --> 01:08:36,000 What is the name on your account? 2465 01:08:36,000 --> 01:08:37,800 That's the information we got from ID.me 2466 01:08:37,800 --> 01:08:39,233 and it's been verified. 2467 01:08:39,233 --> 01:08:40,300 So it doesn't go anywhere else. 2468 01:08:51,166 --> 01:08:52,466 I feel like there's a lot of questions here. 2469 01:08:52,466 --> 01:08:53,066 I feel like we need 2470 01:08:53,066 --> 01:08:55,100 some background music. 2471 01:08:56,833 --> 01:08:58,600 -So somebody asked a question, Matt, 2472 01:08:58,600 --> 01:09:00,500 about the paper form 2473 01:09:00,500 --> 01:09:02,666 and the Social Security number. 2474 01:09:02,666 --> 01:09:04,600 When you go to the notary public, 2475 01:09:04,600 --> 01:09:05,800 they'll give you a number 2476 01:09:05,800 --> 01:09:06,833 of different options 2477 01:09:06,833 --> 01:09:08,200 to prove your identity 2478 01:09:08,200 --> 01:09:10,300 to their satisfaction. 2479 01:09:10,300 --> 01:09:11,266 One of them, 2480 01:09:11,266 --> 01:09:12,600 and it does not have to be 2481 01:09:12,600 --> 01:09:13,933 a Social Security number. 2482 01:09:13,933 --> 01:09:15,566 And then following that, 2483 01:09:15,566 --> 01:09:17,266 what happens to that piece of paper 2484 01:09:17,266 --> 01:09:19,033 when it comes to the EBC 2485 01:09:19,033 --> 01:09:19,733 that doesn't have 2486 01:09:19,733 --> 01:09:21,033 that information on it. 2487 01:09:21,033 --> 01:09:22,166 It has the information 2488 01:09:22,166 --> 01:09:24,566 that the notary public 2489 01:09:25,000 --> 01:09:27,333 puts forth to give us, 2490 01:09:27,666 --> 01:09:29,266 the authority to give you, 2491 01:09:29,266 --> 01:09:31,866 to verify your ID. 2492 01:09:32,633 --> 01:09:33,166 -That's right. 2493 01:09:33,166 --> 01:09:34,966 The information on that. 2494 01:09:35,133 --> 01:09:35,900 I'm sorry. 2495 01:09:36,133 --> 01:09:37,233 -Oh, I was going to say some, 2496 01:09:37,233 --> 01:09:38,566 there are some questions 2497 01:09:38,566 --> 01:09:40,700 pertaining to how long does it 2498 01:09:40,700 --> 01:09:43,166 take to do the paper process. 2499 01:09:44,500 --> 01:09:46,166 Can we address that real quick? 2500 01:09:46,166 --> 01:09:47,833 -Yes. Yes. 2501 01:09:47,833 --> 01:09:49,133 We would say plan on two 2502 01:09:49,133 --> 01:09:50,300 to three weeks from the time 2503 01:09:50,300 --> 01:09:51,766 that you mail it. 2504 01:09:52,633 --> 01:09:53,133 You know, barring 2505 01:09:53,133 --> 01:09:56,600 any unexpected mail delay. 2506 01:09:56,933 --> 01:09:59,000 We have made estimates as to the volume 2507 01:09:59,000 --> 01:10:01,833 that we expect at different times 2508 01:10:02,033 --> 01:10:05,033 and the amount of of labor 2509 01:10:05,033 --> 01:10:07,133 that we will need to process it. 2510 01:10:07,133 --> 01:10:08,600 We still are not 100% 2511 01:10:08,600 --> 01:10:09,533 sure how that's going to be. 2512 01:10:09,533 --> 01:10:12,200 So please build in sufficient time, 2513 01:10:12,500 --> 01:10:13,733 especially as we get close 2514 01:10:13,733 --> 01:10:15,833 to that April 9th deadline. 2515 01:10:15,833 --> 01:10:17,033 Um, I would, 2516 01:10:17,033 --> 01:10:19,066 I would say the sooner, the better. 2517 01:10:19,066 --> 01:10:20,600 But it. 2518 01:10:20,666 --> 01:10:22,333 Once we have a steady flow 2519 01:10:22,333 --> 01:10:24,000 in, we can anticipate the numbers 2520 01:10:24,000 --> 01:10:25,533 with more accuracy. 2521 01:10:25,533 --> 01:10:27,233 We do expect the two to three week 2522 01:10:27,233 --> 01:10:29,166 time to go down a bit. 2523 01:10:30,400 --> 01:10:32,200 And also just to follow up 2524 01:10:32,200 --> 01:10:33,166 on what Greg said, 2525 01:10:33,166 --> 01:10:34,700 the information on the paper form 2526 01:10:34,700 --> 01:10:36,233 is, that's required to put on 2527 01:10:36,233 --> 01:10:37,900 there, is the same information 2528 01:10:37,900 --> 01:10:38,766 that's required to be 2529 01:10:38,766 --> 01:10:41,300 put into your USPTO.gov account. 2530 01:10:41,300 --> 01:10:43,000 It's the same information. 2531 01:10:43,000 --> 01:10:45,000 So all we're doing is validating 2532 01:10:45,000 --> 01:10:46,833 that the information matches. 2533 01:10:46,833 --> 01:10:47,800 And if it does not match, 2534 01:10:47,800 --> 01:10:49,666 especially with regard to name, 2535 01:10:49,666 --> 01:10:51,200 we will ask. With regard 2536 01:10:51,200 --> 01:10:53,333 to things like address, 2537 01:10:53,333 --> 01:10:54,966 those do not necessarily need to match, 2538 01:10:54,966 --> 01:10:57,300 but we do ask that you update them 2539 01:10:57,300 --> 01:10:58,266 as soon as possible, 2540 01:10:58,266 --> 01:10:59,933 typically within 30 days 2541 01:10:59,933 --> 01:11:01,766 of when you change an address 2542 01:11:01,766 --> 01:11:03,233 or something like that. 2543 01:11:03,233 --> 01:11:04,566 But but the name is the thing 2544 01:11:04,566 --> 01:11:06,700 that if it does not match, it will be 2545 01:11:07,866 --> 01:11:09,000 grounds for further 2546 01:11:09,000 --> 01:11:11,100 inquiry from the office. 2547 01:11:23,400 --> 01:11:26,300 And going again to accounts 2548 01:11:26,300 --> 01:11:28,033 and who they belong to. 2549 01:11:28,033 --> 01:11:29,266 "Can my law firm share 2550 01:11:29,266 --> 01:11:31,533 a general email account and verify it? 2551 01:11:31,533 --> 01:11:32,800 Or does the account need to be tied 2552 01:11:32,800 --> 01:11:34,500 to an individual?" 2553 01:11:34,500 --> 01:11:35,266 USPTO.gov accounts 2554 01:11:35,266 --> 01:11:35,866 do need to be 2555 01:11:35,866 --> 01:11:37,933 tied to an individual. 2556 01:11:37,933 --> 01:11:39,100 So, you know, 2557 01:11:39,100 --> 01:11:41,833 that is a part of the agreement. 2558 01:11:41,833 --> 01:11:43,466 The terms of use 2559 01:11:43,466 --> 01:11:44,733 that users agree to 2560 01:11:44,733 --> 01:11:46,766 when they create the account. 2561 01:11:46,766 --> 01:11:48,466 So it does need to be 2562 01:11:48,466 --> 01:11:51,266 used by an identifiable individual 2563 01:11:51,466 --> 01:11:53,800 and they should not be shared. 2564 01:11:57,366 --> 01:12:00,000 -Matt, here's one about a U.S.- 2565 01:12:00,000 --> 01:12:02,100 licensed attorney without a U.S. 2566 01:12:02,100 --> 01:12:03,900 Social Security number 2567 01:12:03,900 --> 01:12:05,566 and whether or not they can do 2568 01:12:05,566 --> 01:12:07,333 the electronic verification 2569 01:12:07,333 --> 01:12:08,666 process with ID.me. 2570 01:12:08,666 --> 01:12:11,233 I think both in the electronic 2571 01:12:11,233 --> 01:12:12,733 and the trusted agent 2572 01:12:12,733 --> 01:12:14,000 part of the process, 2573 01:12:14,000 --> 01:12:15,966 the answer to both of those is "No." 2574 01:12:15,966 --> 01:12:16,700 Is that correct? 2575 01:12:18,066 --> 01:12:19,566 -Let me. I think the answer. 2576 01:12:19,566 --> 01:12:20,666 Let me find it, I'm 2577 01:12:20,666 --> 01:12:22,366 sorry, about how far down, 2578 01:12:22,366 --> 01:12:23,433 how far down are you? 2579 01:12:23,433 --> 01:12:24,900 What page are you on? 2580 01:12:25,500 --> 01:12:27,266 -I'm quite a bit down. 2581 01:12:27,266 --> 01:12:28,533 So I'm looking at, 2582 01:12:28,533 --> 01:12:29,900 we've got a lot of questions 2583 01:12:29,900 --> 01:12:30,566 that are repeated. 2584 01:12:30,566 --> 01:12:31,133 So we're trying, 2585 01:12:31,133 --> 01:12:33,366 I'm trying to get more. 2586 01:12:34,033 --> 01:12:36,333 But. -Yeah, so it said the 2587 01:12:36,333 --> 01:12:37,833 the attorney 2588 01:12:37,933 --> 01:12:41,033 does not have. -The U.S.-licensed attorney, 2589 01:12:41,033 --> 01:12:43,566 but without a U.S. Social Security number. 2590 01:12:44,500 --> 01:12:46,100 Can that individual do 2591 01:12:46,100 --> 01:12:47,766 the electronic verification 2592 01:12:47,766 --> 01:12:49,200 process with ID.me. 2593 01:12:49,200 --> 01:12:51,166 And I think the answer's "No." Right? 2594 01:12:51,166 --> 01:12:52,800 -They can. -Both electronic and 2595 01:12:52,800 --> 01:12:54,800 the trusted agents side. 2596 01:12:54,800 --> 01:12:57,566 -They they can they can do both. 2597 01:12:57,766 --> 01:13:00,200 Or, sorry, they can't do the, 2598 01:13:00,800 --> 01:13:03,600 uh, trusted referee. Um, 2599 01:13:03,966 --> 01:13:05,233 When you choose. 2600 01:13:05,233 --> 01:13:06,733 So if you say I don't live 2601 01:13:06,733 --> 01:13:07,500 in the United States, 2602 01:13:07,500 --> 01:13:09,033 which is an option that you have 2603 01:13:09,033 --> 01:13:10,600 on the first page, 2604 01:13:10,600 --> 01:13:12,100 it's going to automatically route you 2605 01:13:12,100 --> 01:13:13,700 to the trusted referee. 2606 01:13:13,700 --> 01:13:15,500 Now, if we had someone, 2607 01:13:15,500 --> 01:13:16,800 um, for example, 2608 01:13:16,800 --> 01:13:18,433 who was living in the United States 2609 01:13:18,433 --> 01:13:19,200 but did not have 2610 01:13:19,200 --> 01:13:20,900 a Social Security number, 2611 01:13:20,900 --> 01:13:23,266 but who had other 2612 01:13:23,266 --> 01:13:24,733 foreign documentation, 2613 01:13:24,733 --> 01:13:26,100 it's going to start. 2614 01:13:26,100 --> 01:13:27,833 It's I think it's going to start 2615 01:13:27,833 --> 01:13:28,466 routing you through 2616 01:13:28,466 --> 01:13:29,433 the electronic process, 2617 01:13:29,433 --> 01:13:30,400 but it's going to fail 2618 01:13:30,400 --> 01:13:31,133 when you get a certain 2619 01:13:31,133 --> 01:13:31,933 part of the way through it 2620 01:13:31,933 --> 01:13:33,000 because it anticipates 2621 01:13:33,000 --> 01:13:33,700 that you'll have that. 2622 01:13:34,833 --> 01:13:37,133 So I would say that, 2623 01:13:38,033 --> 01:13:38,966 if you know that 2624 01:13:38,966 --> 01:13:42,166 you are going to be presenting non-U.S. 2625 01:13:43,200 --> 01:13:45,266 documentation and that you do not have 2626 01:13:45,266 --> 01:13:47,000 a Social Security number, 2627 01:13:47,000 --> 01:13:47,366 then you should, 2628 01:13:47,366 --> 01:13:48,566 even if you are currently 2629 01:13:48,566 --> 01:13:49,600 living in the United States, 2630 01:13:49,600 --> 01:13:50,866 you should choose the option 2631 01:13:50,866 --> 01:13:52,766 that says, "I don't live in the U.S." 2632 01:13:52,766 --> 01:13:54,333 I'm, neither one of those things 2633 01:13:54,333 --> 01:13:55,066 would be matching up 2634 01:13:55,066 --> 01:13:56,066 with what they would expect 2635 01:13:56,066 --> 01:13:58,366 from a potential U.S. resident. 2636 01:13:58,366 --> 01:13:59,033 You should choose that 2637 01:13:59,033 --> 01:14:00,300 other option instead. 2638 01:14:00,300 --> 01:14:02,266 And you'll have the ability to 2639 01:14:02,266 --> 01:14:04,300 to make sure your address is correct. 2640 01:14:04,733 --> 01:14:06,066 So you'll be able to put in a U.S. 2641 01:14:06,066 --> 01:14:07,400 address, but you'll have to have 2642 01:14:07,400 --> 01:14:08,466 those documents reviewed. 2643 01:14:08,466 --> 01:14:10,133 But yeah. Okay. Thanks, Greg. 2644 01:14:10,133 --> 01:14:11,200 Good question. 2645 01:14:16,433 --> 01:14:17,266 -Let's. 2646 01:14:26,500 --> 01:14:28,033 -And here's a specific 2647 01:14:28,033 --> 01:14:29,666 one, but I can answer this. 2648 01:14:30,966 --> 01:14:32,000 "My name is and always 2649 01:14:32,000 --> 01:14:33,500 has been hyphenated. 2650 01:14:33,500 --> 01:14:34,933 "Is the character, 2651 01:14:34,933 --> 01:14:35,733 is the hyphen character 2652 01:14:35,733 --> 01:14:36,733 included in the system 2653 01:14:36,733 --> 01:14:38,300 to be taken as part of the ID 2654 01:14:38,300 --> 01:14:40,900 name of the account." 2655 01:14:40,900 --> 01:14:42,633 Whatever is on your driver's license, 2656 01:14:42,633 --> 01:14:45,266 however it is recorded there. 2657 01:14:45,566 --> 01:14:48,100 I know that is not always 100% correct. 2658 01:14:48,100 --> 01:14:49,600 Or passport or whatever 2659 01:14:49,600 --> 01:14:51,600 you choose to present. 2660 01:14:52,366 --> 01:14:54,466 If you have your name 2661 01:14:54,466 --> 01:14:55,833 recorded in two different ways 2662 01:14:55,833 --> 01:14:56,866 on two different IDs 2663 01:14:56,866 --> 01:14:58,366 and you have a preference, 2664 01:14:58,366 --> 01:15:01,000 then present the ID that you wish to, 2665 01:15:01,600 --> 01:15:02,800 you know, that has the name 2666 01:15:02,800 --> 01:15:04,133 that you prefer. 2667 01:15:04,433 --> 01:15:06,400 But yes, it will put a hyphen in there. 2668 01:15:06,400 --> 01:15:07,133 If there's a hyphen 2669 01:15:07,133 --> 01:15:10,166 that appears on the actual document. 2670 01:15:24,833 --> 01:15:26,766 -Matt, someone asked if they'll lose their trademarks, 2671 01:15:26,766 --> 01:15:28,900 if they don't verify before April. 2672 01:15:28,900 --> 01:15:31,000 Your trademarks are safe with us. 2673 01:15:31,133 --> 01:15:32,833 So no, the answer is, "Your 2674 01:15:32,833 --> 01:15:33,766 trademarks are fine." 2675 01:15:33,766 --> 01:15:34,500 You don't need to verify. 2676 01:15:36,300 --> 01:15:36,866 Right. 2677 01:15:36,866 --> 01:15:38,900 You know, eventually at some point, 2678 01:15:38,900 --> 01:15:40,033 if you have a registration, 2679 01:15:40,033 --> 01:15:42,233 you will need to 2680 01:15:42,400 --> 01:15:43,800 have maintenance documents 2681 01:15:43,800 --> 01:15:45,633 that you or someone else files, 2682 01:15:45,633 --> 01:15:46,666 and you'll need to make sure 2683 01:15:46,666 --> 01:15:48,766 that those are filed timely. 2684 01:15:48,766 --> 01:15:50,866 If you are not represented, 2685 01:15:50,866 --> 01:15:52,100 for example, and you are 2686 01:15:52,100 --> 01:15:53,666 an individual owner, 2687 01:15:53,666 --> 01:15:54,766 and then you would 2688 01:15:54,766 --> 01:15:56,266 need to file at the deadline 2689 01:15:56,266 --> 01:15:57,200 and not be able to get 2690 01:15:57,200 --> 01:15:59,166 your verification completed, 2691 01:15:59,166 --> 01:16:00,766 then that would be an issue. 2692 01:16:00,766 --> 01:16:03,533 But there is no sort of blanket effect 2693 01:16:03,533 --> 01:16:05,866 on existing applications 2694 01:16:05,866 --> 01:16:07,200 and registrations. 2695 01:16:07,200 --> 01:16:08,033 They are just proceeding 2696 01:16:08,033 --> 01:16:09,200 as they always have. 2697 01:16:09,200 --> 01:16:09,866 It's just whenever 2698 01:16:09,866 --> 01:16:11,300 you need to take an action, 2699 01:16:11,300 --> 01:16:12,133 you need to be prepared 2700 01:16:12,133 --> 01:16:14,700 to take it by being verified. 2701 01:16:17,100 --> 01:16:18,133 A question from our 2702 01:16:18,133 --> 01:16:20,400 Canadian attorneys. 2703 01:16:21,866 --> 01:16:22,933 Again. "Does a Canadian 2704 01:16:22,933 --> 01:16:23,833 attorney need to include 2705 01:16:23,833 --> 01:16:25,033 a Social Security number?" 2706 01:16:26,700 --> 01:16:27,300 If you're not going to 2707 01:16:27,300 --> 01:16:28,533 be able to provide it, 2708 01:16:28,533 --> 01:16:29,900 please click on that 2709 01:16:29,900 --> 01:16:32,300 "I do not live in the United States." 2710 01:16:32,300 --> 01:16:34,166 That's that's the 2711 01:16:34,166 --> 01:16:35,100 that's what you would do 2712 01:16:35,100 --> 01:16:36,033 for someone living abroad 2713 01:16:36,033 --> 01:16:36,800 who does not have 2714 01:16:36,800 --> 01:16:38,633 a Social Security number. 2715 01:16:38,633 --> 01:16:41,166 ID.me will ask you for national ID 2716 01:16:41,266 --> 01:16:42,933 number or equivalent 2717 01:16:42,933 --> 01:16:44,400 if you are choosing to use 2718 01:16:44,400 --> 01:16:45,933 another country's documents 2719 01:16:45,933 --> 01:16:47,600 to verify your identity. 2720 01:16:47,600 --> 01:16:49,533 So please do be prepared for that. 2721 01:16:49,533 --> 01:16:50,333 Typically, it's going to be 2722 01:16:50,333 --> 01:16:51,900 whatever's on the passport 2723 01:16:51,900 --> 01:16:53,300 or the passport card 2724 01:16:53,300 --> 01:16:55,800 or national ID card. 2725 01:17:01,466 --> 01:17:03,000 -I've got one here. 2726 01:17:03,000 --> 01:17:04,100 It's it. 2727 01:17:04,100 --> 01:17:05,133 The question is more, 2728 01:17:05,133 --> 01:17:06,266 it starts with a statement. 2729 01:17:06,266 --> 01:17:07,433 "It seems easier to do 2730 01:17:07,433 --> 01:17:09,666 the notarized ID verification." 2731 01:17:09,666 --> 01:17:10,600 And then the question is, 2732 01:17:10,600 --> 01:17:12,866 "What is the benefit of using ID.me?" 2733 01:17:12,866 --> 01:17:14,233 Simply time. 2734 01:17:14,233 --> 01:17:16,166 It's it's quicker to get to the 2735 01:17:16,166 --> 01:17:17,866 the end result, if you do ID.me. 2736 01:17:20,166 --> 01:17:21,866 But the notarized process 2737 01:17:21,866 --> 01:17:24,566 is available freely. 2738 01:17:25,700 --> 01:17:28,433 And ID.me is free to our customers. 2739 01:17:28,666 --> 01:17:31,300 They will not be charged to use it. 2740 01:17:31,666 --> 01:17:33,433 So that is perhaps 2741 01:17:33,433 --> 01:17:34,800 another benefit. 2742 01:17:49,466 --> 01:17:51,966 It seems, so we have in our notes here, 2743 01:17:52,233 --> 01:17:53,400 we can skip this question 2744 01:17:53,400 --> 01:17:54,733 because it was answered, 2745 01:17:54,733 --> 01:17:55,900 but the question starts off 2746 01:17:55,900 --> 01:17:57,600 with "Great presentation." 2747 01:17:57,600 --> 01:17:59,200 So I would like to 2748 01:17:59,566 --> 01:18:00,400 read that. No. 2749 01:18:01,733 --> 01:18:02,033 I do, 2750 01:18:02,033 --> 01:18:03,700 I do want to talk about the one right 2751 01:18:03,700 --> 01:18:04,700 below it, though. 2752 01:18:04,700 --> 01:18:06,666 And Greg, I'm not sure if you read 2753 01:18:06,666 --> 01:18:07,266 the part of this one 2754 01:18:07,266 --> 01:18:09,433 about losing your trademarks. 2755 01:18:11,200 --> 01:18:12,533 But but this was just putting 2756 01:18:12,533 --> 01:18:14,200 a little more meat on those bones. 2757 01:18:14,200 --> 01:18:15,266 Says, "I file my business's 2758 01:18:15,266 --> 01:18:16,766 trademarks on my own. 2759 01:18:16,766 --> 01:18:18,066 I assume that I need to do 2760 01:18:18,066 --> 01:18:19,566 this verification." 2761 01:18:19,566 --> 01:18:20,900 You probably do if you're not 2762 01:18:20,900 --> 01:18:22,266 retaining an attorney. 2763 01:18:22,266 --> 01:18:24,300 You probably will need to 2764 01:18:24,300 --> 01:18:25,766 verify your identity with ID.me 2765 01:18:25,766 --> 01:18:26,866 if you plan to file 2766 01:18:26,866 --> 01:18:27,866 trademark documents. 2767 01:18:29,433 --> 01:18:29,933 "But I don't think 2768 01:18:29,933 --> 01:18:30,533 we're going to be doing 2769 01:18:30,533 --> 01:18:32,066 any new trademarks 2770 01:18:32,066 --> 01:18:35,000 for a while or in the near future." 2771 01:18:35,700 --> 01:18:37,233 You know, basically sort of, 2772 01:18:37,233 --> 01:18:38,200 "When can I do it? 2773 01:18:38,200 --> 01:18:39,433 If I don't do it by April, 2774 01:18:39,433 --> 01:18:40,733 will something bad happen?" 2775 01:18:40,733 --> 01:18:42,966 No, you can just you can do it, 2776 01:18:42,966 --> 01:18:44,066 you know, at some point 2777 01:18:44,066 --> 01:18:45,266 before you need to. 2778 01:18:45,266 --> 01:18:46,966 Um, generally with ID.me, 2779 01:18:46,966 --> 01:18:47,900 you don't need as much 2780 01:18:47,900 --> 01:18:49,600 plan ahead time. 2781 01:18:49,600 --> 01:18:51,333 It is for the vast 2782 01:18:51,333 --> 01:18:52,933 majority of of our testers 2783 01:18:52,933 --> 01:18:54,466 a fairly quick process, 2784 01:18:54,466 --> 01:18:56,366 even if they needed to go into 2785 01:18:56,366 --> 01:18:57,666 a trusted referee session 2786 01:18:57,666 --> 01:18:59,766 or have customer support. 2787 01:19:00,133 --> 01:19:00,766 It did not take a 2788 01:19:00,766 --> 01:19:02,200 significant amount of time. 2789 01:19:02,200 --> 01:19:03,266 If you plan on verifying 2790 01:19:03,266 --> 01:19:05,433 your identity with paper, 2791 01:19:05,433 --> 01:19:06,733 just please make sure to do it 2792 01:19:06,733 --> 01:19:07,633 a few weeks before 2793 01:19:07,633 --> 01:19:08,600 any any deadlines 2794 01:19:08,600 --> 01:19:09,366 that you're looking at. 2795 01:19:21,600 --> 01:19:22,266 Um, 2796 01:19:23,000 --> 01:19:24,866 let me answer this one. 2797 01:19:26,933 --> 01:19:29,366 "If the trademark belongs to a company, 2798 01:19:29,366 --> 01:19:31,333 can an employer identification 2799 01:19:31,333 --> 01:19:33,800 number, an EIN number, be used 2800 01:19:33,800 --> 01:19:34,833 and who needs to be 2801 01:19:34,833 --> 01:19:37,533 on the photo verification?" 2802 01:19:38,066 --> 01:19:39,000 I think we've answered this, 2803 01:19:39,000 --> 01:19:40,333 but I just want to make sure 2804 01:19:40,333 --> 01:19:41,733 that we're clear on this too. 2805 01:19:41,733 --> 01:19:42,766 The account has to belong 2806 01:19:42,766 --> 01:19:44,000 to an individual. 2807 01:19:44,000 --> 01:19:45,800 So a USPTO.gov account 2808 01:19:45,800 --> 01:19:48,000 does have to belong to 2809 01:19:48,000 --> 01:19:50,866 a named human person. 2810 01:19:51,266 --> 01:19:53,300 So you would need to put 2811 01:19:53,300 --> 01:19:54,866 that individual's information on there. 2812 01:19:54,866 --> 01:19:56,466 We're not sharing that account 2813 01:19:56,466 --> 01:19:58,466 information out with the public. 2814 01:19:58,466 --> 01:19:59,800 But in order to verify 2815 01:19:59,800 --> 01:20:01,800 that actors are doing, 2816 01:20:01,800 --> 01:20:02,666 you know, the actors 2817 01:20:02,666 --> 01:20:03,366 who are doing things 2818 01:20:03,366 --> 01:20:05,266 are who they say they are, 2819 01:20:05,266 --> 01:20:08,333 we do need to tie that to the account. 2820 01:20:11,400 --> 01:20:13,366 -Many of you probably found out 2821 01:20:13,366 --> 01:20:14,600 about the webinar 2822 01:20:14,600 --> 01:20:15,500 through an email 2823 01:20:15,500 --> 01:20:16,033 that came, 2824 01:20:16,033 --> 01:20:16,933 I think we sent out 2825 01:20:16,933 --> 01:20:19,266 close to 200,000 emails, 2826 01:20:19,266 --> 01:20:20,100 and this question 2827 01:20:20,100 --> 01:20:21,633 kind of relates to that. 2828 01:20:21,633 --> 01:20:22,700 "You plan to go back 2829 01:20:22,700 --> 01:20:24,566 to all existing trademark owners 2830 01:20:24,566 --> 01:20:26,266 and require the same. 2831 01:20:26,266 --> 01:20:27,433 Or does this apply 2832 01:20:27,433 --> 01:20:29,666 only to new applications 2833 01:20:29,666 --> 01:20:30,733 and those persons 2834 01:20:30,733 --> 01:20:31,633 who have not yet been 2835 01:20:31,633 --> 01:20:32,600 granted trademarks?" 2836 01:20:32,600 --> 01:20:34,600 And as Matt mentioned it, 2837 01:20:34,700 --> 01:20:35,733 by the time you get 2838 01:20:35,733 --> 01:20:36,733 to the maintenance stage, 2839 01:20:36,733 --> 01:20:37,233 you're going to have 2840 01:20:37,233 --> 01:20:38,633 to verify your identity. 2841 01:20:38,633 --> 01:20:40,000 So you may have quite a 2842 01:20:40,000 --> 01:20:41,233 period of time before 2843 01:20:41,233 --> 01:20:42,933 you need to do the verification. 2844 01:20:42,933 --> 01:20:43,833 But at some point 2845 01:20:43,833 --> 01:20:44,866 it's going to be required. 2846 01:20:52,800 --> 01:20:53,966 -Let me answer part of, 2847 01:20:53,966 --> 01:20:55,500 we're we're getting towards the end, 2848 01:20:55,500 --> 01:20:56,833 which is good. 2849 01:20:57,200 --> 01:20:59,033 Let me answer part of this 2850 01:20:59,033 --> 01:21:00,633 question towards the end. 2851 01:21:00,633 --> 01:21:01,700 "What can support staff 2852 01:21:01,700 --> 01:21:03,766 do if they're sponsored?" 2853 01:21:03,900 --> 01:21:05,800 They can, for for the time being, 2854 01:21:05,800 --> 01:21:06,866 they'll be able to do anything 2855 01:21:06,866 --> 01:21:09,500 they can currently do in TEAS or TEASi. 2856 01:21:09,500 --> 01:21:12,200 So that role determines 2857 01:21:12,500 --> 01:21:14,766 what they need to do to be ID verified. 2858 01:21:14,766 --> 01:21:17,400 Right now, it does not impact 2859 01:21:17,400 --> 01:21:19,200 their actions that are available 2860 01:21:19,200 --> 01:21:20,366 within TEAS or TEASi 2861 01:21:20,366 --> 01:21:21,766 once they're in there. 2862 01:21:21,766 --> 01:21:24,066 In the future, that may change. 2863 01:21:24,066 --> 01:21:25,533 And likely will. 2864 01:21:25,533 --> 01:21:27,766 But for right now, 2865 01:21:27,766 --> 01:21:29,666 there will be no difference. 2866 01:21:41,900 --> 01:21:43,966 If anyone needs to make a law school 2867 01:21:43,966 --> 01:21:44,933 exam, there are a lot of 2868 01:21:44,933 --> 01:21:47,033 great questions in here. 2869 01:21:47,033 --> 01:21:49,533 That we unfortunately, 2870 01:21:49,866 --> 01:21:50,400 is a little bit 2871 01:21:50,400 --> 01:21:51,566 out of scope for this 2872 01:21:53,366 --> 01:21:54,900 presentation, I apologize 2873 01:21:54,900 --> 01:21:55,600 for taking so long 2874 01:21:55,600 --> 01:21:57,200 to read some of these. 2875 01:22:03,600 --> 01:22:05,300 And we will try to answer again, 2876 01:22:05,300 --> 01:22:07,666 in the FAQs, any of these questions 2877 01:22:09,033 --> 01:22:10,666 that, you know, more than a few people 2878 01:22:10,666 --> 01:22:12,266 can benefit from. 2879 01:22:12,266 --> 01:22:14,833 We will try to put them in the FAQs. 2880 01:22:14,833 --> 01:22:16,600 And we'll also be following up 2881 01:22:16,600 --> 01:22:19,300 on some of these with some emails. 2882 01:22:29,133 --> 01:22:30,733 -So, Matt, we kind of apparently, 2883 01:22:30,733 --> 01:22:32,100 we missed the mark with somebody. 2884 01:22:32,100 --> 01:22:32,666 They said, "I'm 2885 01:22:32,666 --> 01:22:33,766 attending the livestream 2886 01:22:33,766 --> 01:22:35,266 seminar or webinar, 2887 01:22:35,266 --> 01:22:36,766 and I'm not clear about whether or not 2888 01:22:36,766 --> 01:22:38,866 I have to complete this process." 2889 01:22:38,866 --> 01:22:41,000 So I think we probably so, just, 2890 01:22:41,000 --> 01:22:42,466 that was just kind of a smile there. 2891 01:22:42,466 --> 01:22:44,366 But it goes on to say that 2892 01:22:44,366 --> 01:22:45,066 this individual is 2893 01:22:45,066 --> 01:22:46,666 an in-house paralegal 2894 01:22:46,666 --> 01:22:49,100 who files trademark applications and renewals. 2895 01:22:50,033 --> 01:22:52,300 And as employee of the owner, 2896 01:22:52,300 --> 01:22:53,833 will I or the in-house 2897 01:22:53,833 --> 01:22:55,266 general counsel have to complete 2898 01:22:55,266 --> 01:22:57,566 the identity verification process? 2899 01:22:57,566 --> 01:22:59,266 You, as as the paralegal 2900 01:22:59,266 --> 01:23:00,533 will be sponsored. 2901 01:23:00,533 --> 01:23:02,000 Your in-house counsel 2902 01:23:02,000 --> 01:23:03,200 will be the one that needs to 2903 01:23:03,200 --> 01:23:04,533 do the identity verification. 2904 01:23:06,266 --> 01:23:08,100 -We'll definitely. 2905 01:23:08,700 --> 01:23:10,500 We'll definitely have, you know, 2906 01:23:10,500 --> 01:23:11,900 a more, deeper dive 2907 01:23:11,900 --> 01:23:14,166 into sort of these individual status, 2908 01:23:14,966 --> 01:23:16,600 you know, "What can I do? 2909 01:23:16,600 --> 01:23:18,766 How should I select my role?" 2910 01:23:18,766 --> 01:23:19,833 Things like that. 2911 01:23:19,833 --> 01:23:20,733 We will have more 2912 01:23:20,733 --> 01:23:23,500 information on that coming. 2913 01:23:23,566 --> 01:23:25,766 We've thrown a lot at you so far 2914 01:23:25,766 --> 01:23:28,600 today, and we just don't want to 2915 01:23:28,600 --> 01:23:28,966 sort of 2916 01:23:28,966 --> 01:23:30,033 get out ahead of any of this 2917 01:23:30,033 --> 01:23:31,500 other information and miss, 2918 01:23:31,500 --> 01:23:32,033 you know, miss it 2919 01:23:32,033 --> 01:23:33,666 by trying to address, 2920 01:23:33,666 --> 01:23:34,966 you know, specific use cases. 2921 01:23:34,966 --> 01:23:37,633 But but we will save these questions 2922 01:23:38,000 --> 01:23:38,800 and we'll try to make sure 2923 01:23:38,800 --> 01:23:40,000 that we have answers 2924 01:23:40,000 --> 01:23:43,133 for all of them in the future. 2925 01:23:48,433 --> 01:23:50,233 Someone. 2926 01:23:50,966 --> 01:23:52,866 It's more of a status update. 2927 01:23:52,866 --> 01:23:54,133 They said, "While you were talking, 2928 01:23:54,133 --> 01:23:55,200 I logged into my account 2929 01:23:55,200 --> 01:23:56,600 and I saw that I couldn't 2930 01:23:56,600 --> 01:23:57,866 update my name. 2931 01:23:57,866 --> 01:24:00,333 So that means I'm verified, right?" Yes. 2932 01:24:00,333 --> 01:24:01,200 Yes, it should mean 2933 01:24:01,200 --> 01:24:02,100 that you're verified. 2934 01:24:04,100 --> 01:24:05,966 I'm not aware of any other 2935 01:24:05,966 --> 01:24:06,833 any other action 2936 01:24:06,833 --> 01:24:08,300 that would happen on that. 2937 01:24:08,300 --> 01:24:09,600 Even if you, 2938 01:24:09,600 --> 01:24:11,133 if we would freeze an account 2939 01:24:11,133 --> 01:24:11,633 for some reason, 2940 01:24:11,633 --> 01:24:13,600 it wouldn't just freeze the name. 2941 01:24:13,600 --> 01:24:14,466 So if only the name 2942 01:24:14,466 --> 01:24:15,833 fields are grayed out 2943 01:24:15,833 --> 01:24:17,000 and can't be changed, 2944 01:24:17,000 --> 01:24:18,000 then that means that account 2945 01:24:18,000 --> 01:24:20,100 is currently verified. 2946 01:24:21,266 --> 01:24:24,466 -Matt, here's a question about ID.me. 2947 01:24:24,533 --> 01:24:25,666 I think you'll probably know 2948 01:24:25,666 --> 01:24:26,900 this. "Will beard versus 2949 01:24:26,900 --> 01:24:29,000 no beard matter for the selfie 2950 01:24:29,500 --> 01:24:30,500 photo comparison?" 2951 01:24:30,500 --> 01:24:31,266 And I guess it just 2952 01:24:31,266 --> 01:24:32,700 depends on whether or not 2953 01:24:32,700 --> 01:24:34,033 the system can identify. 2954 01:24:34,033 --> 01:24:35,466 Is that correct? 2955 01:24:36,733 --> 01:24:38,000 You'll probably end up going to the 2956 01:24:38,000 --> 01:24:38,633 to the trusted 2957 01:24:38,633 --> 01:24:41,800 referee if it can't, but. 2958 01:24:41,800 --> 01:24:43,800 -Yeah, yeah, we did ask them 2959 01:24:43,800 --> 01:24:45,166 and they said 2960 01:24:45,166 --> 01:24:46,766 surprisingly, facial hair 2961 01:24:46,766 --> 01:24:48,066 did not have a big impact 2962 01:24:48,066 --> 01:24:49,266 on the accuracy of the system. 2963 01:24:50,433 --> 01:24:50,966 So 2964 01:24:52,100 --> 01:24:53,466 if you have grown a mighty beard, 2965 01:24:53,466 --> 01:24:55,333 please do not shave it just for ID 2966 01:24:55,333 --> 01:24:57,366 verification. Keep it. 2967 01:24:57,366 --> 01:25:00,300 But I believe then that is the case. 2968 01:25:00,300 --> 01:25:01,633 If it is far enough off 2969 01:25:01,633 --> 01:25:03,933 that it wouldn't be able to, then yes. 2970 01:25:04,900 --> 01:25:05,733 But again, 2971 01:25:05,733 --> 01:25:06,866 the facial recognition 2972 01:25:06,866 --> 01:25:08,100 component in our experience 2973 01:25:08,100 --> 01:25:10,266 has been pretty accurate. 2974 01:25:10,666 --> 01:25:11,333 I 2975 01:25:11,566 --> 01:25:14,066 I did not I did not do the beard test. 2976 01:25:14,066 --> 01:25:15,066 So. 2977 01:25:16,633 --> 01:25:18,366 In most cases, 2978 01:25:18,366 --> 01:25:20,966 the facial hair, hairstyle, 2979 01:25:20,966 --> 01:25:23,600 lighting, um, 2980 01:25:23,600 --> 01:25:24,800 even skin tone should 2981 01:25:24,800 --> 01:25:26,666 not matter greatly. 2982 01:25:26,666 --> 01:25:28,733 Um, it's it's looking at 2983 01:25:28,733 --> 01:25:29,933 different parts of the face. 2984 01:25:29,933 --> 01:25:30,466 As long as there's 2985 01:25:30,466 --> 01:25:32,100 sufficient contrast in the photo 2986 01:25:32,100 --> 01:25:34,000 to find those points and match them. 2987 01:25:34,000 --> 01:25:36,366 Then that's what it's matching on. 2988 01:25:36,366 --> 01:25:38,433 But if if, uh, if 2989 01:25:38,433 --> 01:25:39,400 it is not working, then yeah, 2990 01:25:39,400 --> 01:25:41,133 you have to go to the trusted referee. 2991 01:25:41,133 --> 01:25:43,300 We've we've had some people 2992 01:25:43,866 --> 01:25:45,333 have issues, for example, with glare 2993 01:25:45,333 --> 01:25:46,500 or holograms that they couldn't 2994 01:25:46,500 --> 01:25:47,200 get a good picture of. 2995 01:25:47,200 --> 01:25:48,666 Those might also 2996 01:25:48,666 --> 01:25:49,966 impact your proofing, 2997 01:25:49,966 --> 01:25:51,933 and you may need to go in person 2998 01:25:51,933 --> 01:25:53,066 or switch IDs. 2999 01:25:53,066 --> 01:25:55,566 Switch to a passport if your state ID 3000 01:25:55,700 --> 01:25:57,600 or driver's license has 3001 01:25:57,600 --> 01:25:58,533 excessive holograms 3002 01:25:58,533 --> 01:25:59,500 sort of all over the picture, 3003 01:25:59,500 --> 01:26:00,400 and it can't be picked up. 3004 01:26:02,933 --> 01:26:04,166 -All right, guys. 3005 01:26:04,166 --> 01:26:05,366 Well, we are just about 3006 01:26:05,366 --> 01:26:07,366 to the end of time. 3007 01:26:07,366 --> 01:26:08,933 No, literally the end of time. 3008 01:26:08,933 --> 01:26:11,266 No, the end of the webinar time anyway. 3009 01:26:11,266 --> 01:26:12,966 So thank you very much, 3010 01:26:12,966 --> 01:26:14,200 guys, for all your 3011 01:26:14,200 --> 01:26:16,133 great answers to these. 3012 01:26:16,133 --> 01:26:16,866 For those of you 3013 01:26:16,866 --> 01:26:17,866 who have sent in questions, 3014 01:26:17,866 --> 01:26:19,533 I mean, I can't even count 3015 01:26:19,533 --> 01:26:20,766 how many there are. 3016 01:26:20,766 --> 01:26:22,300 And so we clearly have not been able 3017 01:26:22,300 --> 01:26:23,433 to get to all of them. 3018 01:26:23,433 --> 01:26:24,733 I mean, the good news is that a lot of 3019 01:26:24,733 --> 01:26:25,633 you are asking questions 3020 01:26:25,633 --> 01:26:26,333 that are around the 3021 01:26:26,333 --> 01:26:27,600 same sort of topics. 3022 01:26:27,600 --> 01:26:31,266 So hopefully the answers that Matt and 3023 01:26:31,500 --> 01:26:32,566 and Greg just gave 3024 01:26:32,566 --> 01:26:34,833 you are going to be helpful 3025 01:26:34,833 --> 01:26:35,800 to you and answer 3026 01:26:35,800 --> 01:26:36,833 your specific question, 3027 01:26:36,833 --> 01:26:38,266 even if your actual question 3028 01:26:38,266 --> 01:26:40,000 didn't get read out loud. 3029 01:26:40,000 --> 01:26:40,900 And as the guys mentioned, 3030 01:26:40,900 --> 01:26:41,933 we are going to be putting together 3031 01:26:41,933 --> 01:26:43,066 some FAQs 3032 01:26:43,066 --> 01:26:45,000 to answer these things as well. 3033 01:26:45,000 --> 01:26:46,666 So lots of questions 3034 01:26:46,666 --> 01:26:48,100 and obviously we apologize. 3035 01:26:48,100 --> 01:26:49,033 We've been unable 3036 01:26:49,033 --> 01:26:49,900 to get to all of them. 3037 01:26:49,900 --> 01:26:51,400 But with just such a huge 3038 01:26:51,400 --> 01:26:52,600 amount of people 3039 01:26:52,600 --> 01:26:53,300 showing up today, 3040 01:26:53,300 --> 01:26:55,266 there are a lot of questions coming in. 3041 01:26:55,266 --> 01:26:56,200 So we're going to be answering 3042 01:26:56,200 --> 01:26:57,400 them as best we can. 3043 01:26:57,400 --> 01:26:58,233 Even if you don't get 3044 01:26:58,233 --> 01:26:59,666 a specific individual 3045 01:26:59,666 --> 01:27:00,833 answer to your email, 3046 01:27:00,833 --> 01:27:02,200 hopefully we're going to be able 3047 01:27:02,200 --> 01:27:03,700 to answer your question 3048 01:27:03,700 --> 01:27:04,866 through postings on the website 3049 01:27:04,866 --> 01:27:06,466 and things like that. 3050 01:27:06,466 --> 01:27:07,933 So once again, thank you very much 3051 01:27:07,933 --> 01:27:09,300 for being here today. 3052 01:27:09,300 --> 01:27:10,733 In just a couple of minutes, 3053 01:27:10,733 --> 01:27:11,200 you're probably going 3054 01:27:11,200 --> 01:27:13,500 to receive an email from Eventbrite. 3055 01:27:14,300 --> 01:27:15,633 So all of you who registered 3056 01:27:15,633 --> 01:27:16,266 through Eventbrite, 3057 01:27:16,266 --> 01:27:18,366 you're going to be receiving this email 3058 01:27:18,366 --> 01:27:20,033 and in it will be a link, 3059 01:27:20,033 --> 01:27:21,366 should be a link to a survey 3060 01:27:21,366 --> 01:27:23,433 to let us know how we did today. 3061 01:27:23,433 --> 01:27:24,200 I know that there's 3062 01:27:24,200 --> 01:27:25,633 a lot of information, 3063 01:27:25,633 --> 01:27:26,866 but we always like to hear from you. 3064 01:27:26,866 --> 01:27:27,700 We like to hear, you know, 3065 01:27:27,700 --> 01:27:28,600 what was working for you? 3066 01:27:28,600 --> 01:27:30,566 What are things that you were hoping 3067 01:27:30,566 --> 01:27:31,266 that we could do a little bit 3068 01:27:31,266 --> 01:27:32,700 better on in the future? 3069 01:27:32,700 --> 01:27:35,066 We do look at all those results. 3070 01:27:35,066 --> 01:27:37,033 So we want to do our best to make sure 3071 01:27:37,033 --> 01:27:37,866 that you have the 3072 01:27:37,866 --> 01:27:39,066 information that you need 3073 01:27:39,066 --> 01:27:41,433 in order to make your trademark life 3074 01:27:41,433 --> 01:27:43,466 as livable as possible. 3075 01:27:43,733 --> 01:27:44,566 So once again, thank you 3076 01:27:44,566 --> 01:27:46,200 very much for being here. 3077 01:27:46,200 --> 01:27:48,000 Thank you very much to Matt 3078 01:27:48,000 --> 01:27:49,366 and to Greg for their 3079 01:27:49,366 --> 01:27:50,600 presentations today, 3080 01:27:50,600 --> 01:27:51,400 and we look forward 3081 01:27:51,400 --> 01:27:53,066 to connecting with you 3082 01:27:53,066 --> 01:27:54,200 going forward, 3083 01:27:54,200 --> 01:27:55,700 and I hope you have a great day 3084 01:27:55,700 --> 01:27:56,800 and a great holiday season. 3085 01:27:56,800 --> 01:27:58,066 Thanks so much for being here. 3086 01:27:58,066 --> 01:27:58,433 Take care.