USPTO Improvements Focus Session (3 components: eMod Patent Center, Global Dossier, and Call Center)

At the upcoming USPTO Improvements Focus Session, we’ll discuss conduct three separate focus session to share information and gather feedback on  eMod Patent Center, Global Dossier, and Call Centers. The eMod (eCommerce Modernization) project  is an effort by the USPTO to improve the electronic patent application process by modernizing its eCommerce systems (EFS-Web and Private PAIR). The purpose of this effort is to improve the user experience, enable more efficient system integration, and expand system usefulness. For more information about eMod, please see our website at http://www.uspto.gov/patent/emod; or the recently-released blog about this topic at http://www.uspto.gov/blog/director/entry/modernization_of_electronic_patent_application.

Global Dossier will provide services for monitoring and managing related cases filed in multiple international offices through a single portal/user interface. The USPTO-hosted User Interface for Global Dossier will be launched in November 2015, providing all stakeholders access to the full file history in a patent application family filed in participating Offices. Please read more about Global Dossier at http://www.uspto.gov/patents-getting-started/international-protection/global-dossier-initiative.

The Call Center focus session will be a structured discussion to go over the different call centers and gather feedback on how to improve these services.

  • eMod Patent Center: Thursday, September 10 @ 9:00 – 10:30 AM
  • Call Center Thursday, September 10 @ 10:40 – 12:00 PM
  • Global Doissier: Thursday, September 10 @ 1:00 – 2:30 PM 

For registration or additional information about participation in these events, please send an e-mail to lisa.tran@uspto.gov with the date(s) and time(s) that you are interested in. Each focus session has a limited number of seats, and requires advance registration. Based on availability, you will receive an email to acknowledge acceptance of your registration or to inform about additional options that are still open.