How do I log into Patent Center? You will need your USPTO.gov account, password, and one-time pin. For information on creating a USPTO.gov account, go to MyUSPTO account creation. For step-by-step instructions on how to become a registered user, go to the Getting Started - New Users page. Who should I call if I have questions with Patent Center? The Patent Electronic Business Center (EBC) is available to answer questions regarding how to access, file, and view applications in Patent Center. They can be reached by phone at 866-217-9197 or by email at EBC@uspto.gov. Additional information can be located on the EBC webpage. What is Patent Center training mode? As a learning tool, Patent Center has a training mode where users can anonymously go through the steps of uploading documents for various filing types without actually submitting the application for processing. Is Patent Center the new replacement tool for EFS-Web and PAIR? Yes, Patent Center will have single interface for filing and managing patent applications. How long will saved submissions be available in Patent Center? Saved submissions will now be stored for 14 days, which is an increase from the previous 7 days in EFS-Web. When can an application be saved in Patent Center? Applications can be saved on all pages throughout the submission process in Patent Center. How many documents can be uploaded into a Patent Center submission? Up to 60 documents can be uploaded into Patent Center in a single submission. What size documents can be uploaded into Patent Center? For PDF and .docx there is a maximum file size of 25MB and for .zip and .txt files there is a maximum of 100MB. What types of files can be filed in Patent Center? As a registered user, you can upload PDF, .docx, .txt and .zip files into Patent Center. Can I upload multiple documents at one time? Yes, multiple documents can be selected by either opening the directory or dragging and dropping documents into the upload field. Can a multi-section .docx document be filed in Patent Center? Yes, a single document that contains a specification, claims, and abstract can be filed in Patent Center. What word processors can be used to create a .docx document? Any program that will create and save in Office Open XML (ex: Microsoft Word 2007 or higher, Google Docs, Office Online, LibreOffice, etc.). What application parts can be submitted as .docx document? Specifications, claims, and abstracts are the only application parts that can be submitted in .docx. Can I submit a .docx document in all application types? No, .docx documents can only be filed in new utility nonprovisional and provisional applications. Where can I find additional information on filing in docx? More information about docx filing can be found on the File patent applications with docx documents page. Sponsorship If I sponsor someone in Patent Center, will the sponsorship be available in EFS-Web? Yes, the sponsorship is associated to the USPTO.gov account and will be available in both EFS-Web and Patent Center. I am a support staff member who supports multiple practitioners. Must I be sponsored by each practitioner to work on their behalf? Yes, you must be sponsored by each practitioner for whom you will be conducting business on USPTO.gov. What information will practitioners need to sponsor support staff? Attorneys will need the USPTO.gov account email address that belongs to their support staff. Is there a single transaction where a support staff user can be sponsored or removed from multiple practitioners when staff is joining or leaving the firm? Sponsoring practitioners can remove their support staff, or the support staff can remove themselves from each sponsoring practitioner. Can a practitioner sponsor another practitioner to work on their behalf? Each practitioner needs their own USPTO.gov account. A practitioner cannot sponsor another practitioner. How many support staff members can a registered practitioner sponsor? Currently there is no limit to the number of support staff members that a registered practitioner can sponsor. How many support staff members can a registered practitioner sponsor at one time? 50 support staff members can be sponsored in a single request. Can support staff members suggest other support staff members for a practitioner to sponsor? Yes, once a support staff user is sponsored by a practitioner, they can request that additional users be sponsored by the same practitioner. The practitioner will need to approve these requests. Can a support staff member sponsor other support staff members? No, only practitioners can sponsor other users. What happens when a support staff member leaves their law firm? The sponsoring attorney can remove sponsorship, or the departing support staff can leave the sponsorship of the practitioner. Where can I find additional information on sponsorship? Basic information about the sponsorship process is provided in the Patent Electronic System Access Document. USPTO.gov Accounts Are applications still required to be associated to a customer number with the new USPTO.gov accounts? Yes, applications will continue to be associated based on customer numbers. Is it possible to use the same USPTO.gov account to access multiple USPTO tools and systems? Yes, you will be able to use the same USPTO.gov account to access Patent Center, PAIR, EFS-Web, and Financial Manager. Is it possible for multiple users to use the same USPTO.gov account? No, each user must log in using their own USPTO.gov account as a part of the one-user-one-account model. What code generators will work with a USPTO.gov account? Any code generator that meets the RFC 6238 (TOTP) standard. Please contact the Patent Electronic Business Center at firstname.lastname@example.org or 866-217-9197, Monday - Friday, 6 a.m. to 12 a.m. ET for further assistance. Are there any plans for an application programming interface (API)? Yes, however, our focus at this time is to have EFS-Web and PAIR parity for Patent Center. API plans are exclusive to Patent Center and scheduled for after 2020. Are support staff required to have a USPTO.gov account prior to being sponsored by the attorney? Yes, support staff must have their own USPTO.gov account in order to be sponsored by a practitioner. As an attorney, can my support staff use my USPTO.gov account? No. The practitioner account will be able to sponsor support staff (who will have their own account) to do work on their behalf. Once the support staff have been sponsored, they will be able to access the customer numbers associated with the practitioner account. Can support staff view a saved request from a different sign-in account? Yes, access to customer numbers is based on sponsorships by practitioners. As long as the support staff has access to a common customer number, they will be able to view the saved data from different sign-in accounts. Is there an administrative account that can handle sponsorships? No, support staff are able to suggest other support staff to be sponsored by a practitioner. The practitioner must sign in to approve and grant sponsorship to the support staff. Is there a way for practitioners to sponsor multiple support staff at once? The practitioner is able to sponsor multiple support staff at once. Additionally, any sponsored support staff is able to request sponsorships for other support staff so that the practitioner can quickly approve all requested sponsorships at once. If the support staff’s employment or an attorney is terminated, how can their access be revoked? For practitioners, the process remains the same through the management of customer numbers, including removing the practitioner’s registration number from the appropriate customer numbers as needed. In addition, the practitioner can use the Sponsorship Tool to remove sponsorship for any support staff whom they have sponsored. Support staff can use the Sponsorship Tool to remove sponsorships between themselves and sponsoring practitioners as well.