Status of Certification Services

   On November 28, 1995, the Office published an Official Gazette Notice
entitled "Temporary Suspension of At Cost Services for Orders for
Certified Copies" (1180 OG 121) to advise practitioners and the public
of delays in filling orders for certified copies of PTO documents. This
is an update of actual calendar days to mail for orders filled during
the month of May 1999:

Certified Product                    Goal               Actual
                                                        Calendar
                                                        Days
                                                        to Mail

Patent Application-As-Filed,           7                     4
   Expedited
Patent Application-As-Filed,          17                    10
   Regular
Patent Related File                   25                    91*
   Wrapper
Patent Copy                           10                     5
Patent Assignments                    10                     7

Trademark Application-As-Filed,        7                     3
   Expedited
Trademark Application-As-Filed,       17                    11
   Regular
Trademark Related File                25                    27*
   Wrapper
Trademark Assignments                 10                     5
Trademark Registration,                5                     5
   Expedited
Trademark Registration,               14                     7
   Regular


* Includes turnaround times for files on official search and file
reconstruction.

During the month of May 1999, a total of 8,994 orders (18,132 copies)
were filled and closed, or 42 orders more (354 copies less) than the
FY-99 planning number of 8,952 orders (18,486 copies) to be closed for
this month. The fiscal year-to-date totals for both orders and copies
filled are on target. The average turnaround times for products remain
in expected ranges.

Due to varying availability of media, customers will not be advised when
orders are not delivered within the published goal periods. However,
customers will be advised if any unexpected delay in their order has
been identified. Customers should use the above actual days to mail for
each product as a guide as to when they can expect their orders. In
determining expected delivery times, the day an order is received in the
Office is calculated as "day zero." The next business day is "day one."

Delivery of any specific copy will vary based on the availability of
scanned images, microfilm products, and/or file accessibility. On June
10, 1997, the Office published an Official Gazette Notice entitled
"Changes in Practice in Supplying Certified Copies and Filing Receipts"
(1199 OG 39) which advised customers who place orders for certified
copies of patent applications-as-filed not to request them until the
official filing receipt is received; images and related bibliographic
data are not available to Certification Division until the filing
receipt is generated by the Office of Initial Patent Examination.

Customers are encouraged to fax orders for copies directly to
Certification Division at (703) 308-9759 and to pay by PTO Deposit
Account, MasterCard, Visa, American Express or Discover. Information on
the status of pending orders may be obtained by calling (703) 308-9726
or 1 (800) 972-6382 (outside the Washington, DC Metro area), or via
E-mail: certdiv@uspto.gov.

June 7, 1999                                               WESLEY H. GEWEHR
                                              Administrator for Information
                                                              Dissemination