Public User's Meeting

Public Records Division/Public Information Services Division
Public User's Meeting
October 15, 2008 2:00 p.m.
Jefferson Building Conference Center

The Public User's Meeting was held at 2:00 p.m. in the 1st floor conference room 1D70/1D80 of the Jefferson Building at 500 Dulany Street on the USPTO campus in Alexandria, Virginia. Martha Sneed, Manager of PISD, chaired the meeting. There was 1 member of the public in attendance.


Security office is appropriating some space in the area where the lockers used to be located. They are doing a build out from their side of the wall. Construction is tentatively slated to start in December '08 and last approximately 2 weeks. There will be more information on this situation in the near future.

Public Search Facility (PSF) Updates

There has been some writing discovered on the fabric covered walls of 3 cubicles in the search room. A global message went out asking people to refrain from this activity. Related to this, renewal for extra cleaning in and around the cubicles begins again next month (November).

The fall issue of the PSF newsletter has been published. It includes tips on searching, etc. Access to the online reading room is available to the public.

Linda Lynch is now working in the PSF as a Technical Information Specialist. Ms. Lynch comes from the former TM Search Library in South Tower.

Public PAIR has been up and down for the past several weeks.

Customer Problem: He is getting error messages that don't correspond to the particular function being used. The error messages are incorrect or don't really relate to the problem. This will be looked at.

Public Records Division

The South Tower move will probably not start before Feb. '09. The move process is expected to take less than a month to complete.

The meeting was adjourned at 2:20pm. Next meeting date is Nov. 19, 2008 at 2:00pm in the Jefferson conference center room 1D70/1D80.