Record Sharing Platform (RSP) Outage

Currently, if you attempt to access RSP you will get a message stating “ You are not an authorized user, Please contact administrator if you need access.”.  Access will be restored when service has been restored.  Support staff are working to get service restored and there will be an update posted when service has been restored. There is no estimated time when RSP will be restored.

Last updated: Friday, Jan 10, 2025 at 11:53 AM ET
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Past status updates:

- Degraded performance, Unavailable

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Unless otherwise indicated, all systems should be operating normally.

Issues impacting external customers are available on the System status platform.