Patents > Patents EBC> e-Alerts > USPTO e-COMMERCE e-ALERT [10 February 2009]


Acting Commissioner Focarino Looks Forward to the Upcoming Year

Dear Patents e-Commerce Customer

Thank you for using and championing the United States Patent and Trademark Office's (USPTO) e–Commerce systems throughout 2008. Your initiative to participate in pilot programs and provide valuable feedback has led to the successful systems and programs in use today: EFS–Web, PAIR, Accelerated Examination, and Patent Prosecution Highway.

I am excited for the year ahead as the USPTO continues to refine and expand our e–Commerce programs to meet your needs. In addition to scheduled updates to existing systems, the USPTO plans to launch the e–Office Action program in March 2009.

In the e–Office Action program, applicants no longer receive outgoing correspondence related to a patent application in paper via postal mail. Instead, they receive an e–mail notifying them to directly access new outgoing correspondence in Private PAIR. In this program, participants can receive outgoing correspondence up to three days faster than those who receive their correspondence in paper, depending on their location. If you are interested in learning more about e–Office Action, please send an e-mail to

Throughout 2008, the USPTO has sent you updates through e–Commerce e–Alerts. The USPTO has also trained you on new and existing systems through new training materials available on In the coming year, the USPTO hopes to make these materials more accessible by updating the EFS–Web's Tools and Tutorials page on and releasing new computer–based training modules on EFS–Web and PAIR.

If you have not yet tried one of our e–Commerce systems, I encourage you to do so and let us know what you think. The USPTO's systems were created based on feedback from customers, and these systems continue to evolve. The USPTO wants to know what will make it easier for you to manage your patent applications electronically. Please send an e–mail to if you have any suggestions.

Once again, thank you for your use and support of our e–Commerce systems.

Best wishes for a prosperous new year.


Peggy Focarino

Acting Commissioner for Patents
United States Patent and Trademark Office


If you have any specific questions about EFS-Web, PAIR, PKI, or any other component of our e-Commerce initiative, please contact the Patent Electronic Business Center (EBC) at 1-866-217-9197 (toll-free) or 1-571-272-4100 or send an e-mail to "”.

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