Patents > Patents EBC > e-Alerts > Help Improve USPTO's e-Commerce and EFS-Web Communication Efforts [02 October 2007]

Help Improve USPTO's e-Commerce and EFS-Web Communication Efforts

The United States Patent and Trademark Office would like to express appreciation for your continued participation in and support of e-Commerce initiatives including EFS-Web.  We request your valuable input once again as we work to improve communication with our customers.

We have established a short feedback form to capture your thoughts and suggestions. This form will take less than five minutes to complete, and your comments will be invaluable as we begin planning for the coming year. 

Please go to the following web address to complete the form:

Throughout the year we reach out to the Intellectual Property community with training, events, and various announcements regarding the web-enabled patent filing system, EFS-Web.

To date, the USPTO has trained over 11,000 individuals and received over 800,000 electronically filed submissions, i.e., patent applications and follow-on documents, using EFS-Web.  Weekly, over 70 percent of total filings are now submitted via EFS-Web.

As Fiscal Year 2007 draws to a close, the USPTO would like to learn from you what impact these trainings and events have had on your organization, as well as learn how we can improve our e-Commerce outreach activities.   The link above will take you to the feedback form.

If you would like to receive regular updates from USPTO on EFS-Web and related e-Commerce initiatives, please register by clicking on the link below:

If you are interested in upcoming training opportunities, please e-mail for more information.

Thank you again for your time and support.

Customer Outreach Team
Search and Information Resources Administration, USPTO



If you have any specific questions about EFS-Web, PAIR, PKI, or any other component of our e-Commerce initiative, please contact the Patent Electronic Business Center (EBC) at 1-866-217-9197 (toll-free) or 1-571-272-4100 or send an e-mail to "”.

To receive regular e-mail updates from the USPTO on Patents e-Commerce and other e-Commerce related developments, please subscribe to the e-Commerce e-Alert using the following link: