| eBusiness > List of Customer Functions/Tasks and their related E-Business Systems |
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| Item | Customer Activity (Function/Task) | Systems |
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| G1 | Automated Responses to Customer E-mail Inquiries | Various |
Alternative: FAQs, 800-786-9199 |
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| G2 | Customer Support - Customer Service Centers | Various |
| Alternative: Check HELP for other contact info | ||
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| G3 | Deposit Accounts - View and Manage | RAM |
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| G4 | E-Mail to and from USPTO | |
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| G5 | Employee Telephone Directory | privatePAIR |
| Alternative: Organizational Telephone Directory |
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| G6 | FAX | PTOFAX |
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| G7 | Order Copies & Documents | OEMS, RAM |
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| Item | Function/Task | Systems |
| P1 | Patent - Apply for Entry-Level Examiner Jobs | Apply online via OPM website at USAJOBS |
See vacancy announcement for alternate instructions |
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| P2 | Patent - Attorney/Agent Search | OEDCI |
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| P3 | Patent - Assign Ownership | ePAS |
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| P4 | Patent - Check Status - Patents | PAIR, Portal |
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| P5 | Patent - Check Status - Pending Patent Applications | privatePAIR, PKI |
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| P6 | Patent - File Application | EFS, PKI |
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| P7 | Patent - File Biological Sequences | ABSS, CRF, Checker, PatentIn |
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| P8 | Patent - File Interference | ACTS |
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| P9 | Patent - File PCT (International) | USPCT-ES |
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| P10 | Patent - Monitor/Pay Maintenance Fees | RAM |
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| P11 | Patent - Order & Pay for Copies | OEMS, RAM, AIRS, PIRS |
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| P12 | Patent - Search/View Appeal Decisions | EFOIA |
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| P13 | Patent - Search/View Assignments of Ownership | AOTW |
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| P14 | Patent - Search/View Biological Sequences | PSIPS |
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| P15 | Patent - Search/View Interferences | ACTS |
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| P16 | Patent - Search/View - Patent Grants | PatFT, PIW |
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| P17 | Patent - Search/View - Published Patent Applications | AppFT, AIW |
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| P18 | Patent - View Documents (IFW) - issued patents, published applications | PAIR |
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| P19 | Patent - View Documents - private applications | privatePAIR |
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| W1 | Trilateral VPN Access |
Trilateral |
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| W2 | Trilateral Foreign Image Search |
Trilateral images |
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| Item | Function/Task | Systems |
| T1 | Trademark - Assign Ownership | eTAS, RAM |
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| T2 | Trademark - Check Status | TARR |
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| T3 | Trademark - Check Status via Phone | VRS |
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| T4 | Trademark - Design Search Code Manual | TDSCM |
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| T5 | Trademark - File Trademark Applications/Documents | TEAS, RAM |
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| T6 | Trademark - File Madrid Protocol Applications/Documents | TEAS |
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| T7 | Trademark - Order & Pay for Copies | OEMS, RAM |
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| T8 | Trademark - Order/Download Data Products | SOMS |
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| T9 | Trademark - Pay Fees | RAM |
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| T10 | Trademark - Search/View Assignments of Ownership | AOW-T |
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| T11 | Trademark - Search Fasteners | TESS access |
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| T12 | Trademark - Search /View Registered, Pending and Abandoned Trademarks | TESS |
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| T13 | Trademark - View Documents | TDR, Portal |
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| T14 | TTAB - File Documents | ESTTA, RAM |
| Alternative: Temporary FAX & USPS Mail" (POPUP or SAME WINDOW) for Oppositions to Extensions of Protection filed pursuant to §66 of Trademark Act | ||
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| T15 | TTAB - Search/View Proceedings | TTABvue |
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| Item | Function/Task | Systems |
| R1 | Public Search Facility General - Access, Workstations & Printing |
access, UPWS, RAM, printing |
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| R2 | File Information Unit General - File Orders |
Files |
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| R3 | Public Search Facility Patent - CD ROM Search |
CDs |
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| R4 | Public Search Facility Patent - Search |
AIRS, PIRS, EAST/WEST |
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| R5 | Public Search Facility Patent - Foreign Search |
Foreign |
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| R6 | Public Search Facility Patent - Manual of Patent Examining Procedure |
MPEP |
| Alternative: MPEP on USPTO.GOV | ||
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| R7 | Public Search Facility Trademark - CD ROM Search |
CDs |
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| R8 | Public Search Facility Trademark Search |
XSearch, TICRS, TTABvue |
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| L2 | PTDL Patent |
BRS, CSS, EAST/ WEST |
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| L3 | PTDL Trademark |
XSearch |
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| Item | Function/Task | Systems |
| S1 | Subscriptions Assignments |
Assignments |
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| S2 | Subscriptions Data File Delivery |
Data, SOMS |
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| S3 | Subscriptions Trademark |
Trademark |
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| S4 | Subscriptions Trademark XML |
Trademark XML |
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| V1 | Vendors - USPTO Payments & Billing | Financial (miscellaneous) |
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Send questions about USPTO programs and services to the USPTO Contact Center (UCC). You can suggest USPTO webpages or material you would like featured on this section by E-mail to the webmaster@uspto.gov . While we cannot promise to accommodate all requests, your suggestions will be considered and may lead to other improvements on the website. |
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=online business system 
=fees 
=forms
=help 
=laws/regulations 
=definition (glossary)