USPTO Systems Status and Availability

Monday Dec 09, 2019

Planned Events

EFSWeb Maintenance

The USPTO will perform system maintenance on the Deposit Account payment processing beginning at midnight, Saturday, December 14 and ending at 4 p.m., Sunday, December 15 ET. Deposit Account payment processing across the USPTO storefronts will be unavailable during the maintenance period. Electronic Funds Transfer (EFT) payment processing and Credit Card payment processing will remain available during the maintenance window. Please see the USPTO Systems Status and Availability page for more information.

Vendor Portal Outage

The USPTO will perform maintenance to the Vendor Portal beginning at midnight on Saturday, December 14 and ending at 5 a.m., Monday, December 16 ET. The Vendor Portal will be unavailable during the maintenance.

If you have any questions, contact the support team at VendorPortalHelp@uspto.gov

PTAB E2E Deployment

The USPTO will perform maintenance on the Patent Trial Appeal Board End-To-End (PTAB E2E) beginning at 12 a.m., Saturday, December 14 and ending at 3 a.m., Saturday, December 14 ET. During the maintenance period, PTAB E2E will be unavailable.

Systems Maintenance

The USPTO will perform maintenance affecting several systems beginning at 12 a.m., Sunday, December 15 and ending at noon, Sunday, December 15 ET.

The following systems and systems that interface with these systems will be unavailable during the maintenance period:

  • Electronic Freedom of Information Act (eFOIA)
  • Electronic Filing System Web (EFS-Web & EFS-Web Contingency)
  • Office of Enrollment and Discipline Roster of Patent Attorneys/Agents (OEDCI)
  • Patent Trial and Appeal Board End-to-End System (PTAB-E2E)
  • Private Patent Application Information Retrieval (Private PAIR)
  • Public Patent Application Information Retrieval (Public PAIR)
  • Publication Site for Issued and Published Sequences (PSIPS)
  • Financial Manager and Patent Maintenance Fees Storefront
  • Trademark Electronic Application System (TEAS)
  • Trademark Electronic Application System International (TEASi)
  • Trademark Official Gazette (TMOG)
  • Trademark Electronic Search System (TESS)

The maintenance will also cause interruptions to payment processing for users of the Electronic Trademark Assignment Search (ETAS), the Order Entry Management System (OEMS), the Electronic System for Trademark Trials and Appeals (ESTTA), and the Patent Trial and Appeal Board End to End (PTAB-E2E).

For Patent Customers:

For more information about filing documents during an outage, please visit https://www.uspto.gov/patents-application-process/filing-online/filing-documents-during-outage.

If you have questions, please contact the EBC (Patent Electronic Business Center) at 1-866-217-9197, Monday through Friday from 6AM - Midnight ET, or email ebc@uspto.gov.

For PTAB Customers:

If your deadline is today for the petition filing and/or other associated documents to a pending AIA case and you cannot file electronically via the Patent Trial and Appeal Board End-to-End System (PTAB-E2E), you may use an alternative filing method. Please visit the PTAB-E2E FAQ page (https://www.uspto.gov/patents-application-process/patent-trial-and-appeal-board/ptab-e2e-frequently-asked-questions) and see A2 for information concerning your AIA petition filing and/or document filing using PTAB-E2E alternative filing methods.

If you have any questions, contact PTAB during normal business hours of 8:30 a.m. to 5 p.m. ET by telephone at 571-272-7822 or email Trials@uspto.gov.

For Trademark Customers:

If your deadline is today and the document requiring a fee payment cannot be filed electronically, you must use an alternative method of filing. Please visit the Trademark Outage Page for information concerning Trademark alternative filing methods. If you have any questions, contact the TEAS Team by email TEAS@uspto.gov.

For TTAB Customers:

If your deadline is today and the document cannot be filed electronically, you must use an alternative method of filing. Please visit the TTAB Outage Page for information concerning Trademark Trial and Appeal Board (TTAB) alternative filing methods.

If you have any questions, contact the TTAB Assistance Center during the normal business hours by telephone at 571-272-8500 or email TTABInfo@uspto.gov.

TEAS and TEASi System Maintenance

The USPTO will perform maintenance on the Trademark Electronic Application System (TEAS) and Trademark Electronic Application System International (TEASi) beginning at 12:01 a.m. on Saturday, December 21 and ending at 8 a.m., Saturday, December 21 ET.

After this maintenance period, you will be required to file electronically.

During the maintenance period, TEAS and TEASi will be unavailable. You should file all saved forms and e-signature forms by 11:59 p.m. ET on Friday, December 20.

If you don’t file these forms by that time, you will have to start the process again with new forms. We apologize for the inconvenience.

Read the release highlights on our TEAS and TEASi Maintenance and Enhancement page

Fee Payment Processing/FPNG

The USPTO will perform system maintenance on the Deposit Account payment processing beginning at midnight, Saturday, December 14 and ending at 4 p.m., Sunday, December 15 ET.

Due to system maintenance, Deposit Account payment processing across the USPTO storefronts noted below will be unavailable during the maintenance period. Electronic Funds Transfer (EFT) payment processing and Credit Card payment processing will remain available during the maintenance window.

  • Electronic Filing System-Web-Contingency (EFS-Web/EFS-Web Contingency)
  • Patent Center
  • Patent Trial and Appeal Board End-to-End (PTAB-E2E)
  • Trademark Electronic Application System (TEAS)
  • Trademark Electronic Application System (International)(TEASI)
  • Electronic System for Trademark Trials and Appeals (ESTTA)
  • Electronic Trademark Assignment Search (ETAS)
  • Certified Copy Center (CCC)
  • Office of Enrollment and Discipline Roster (OEDCI)
  • Patent Maintenance Fees Storefront including bulk file submissions

In addition, credit card and EFT fee payment transactions processed during the maintenance period will not be reflected in Financial Manager stored payment statements/fee transaction queries until several hours after the maintenance concludes.

Please submit any deposit account payment using alternative methods, such as the following:

For Patents Customers:

Attaching a fee transmittal form (e.g., PTO/SB/17) with deposit account authorization in EFS-Web.

Facsimile submission of the basic national fee for national stage under 35 U.S.C. 371 is not accepted.

Submissions that require successful online payment, such as ePetitions and Pre-grant publication submissions, will be unavailable during the maintenance period.

If you have any questions, contact the Patent EBC by phone at 866-217-9197 or by email at ebc@uspto.gov.

For PTAB Customers:

Patent Trial and Appeal Board End-to-End (PTAB-E2E) will be available for use (uploading and downloading files and searching) but a petitioner will not be able to pay for their newly created petitions if paying using a Deposit Account.

Please pay for your newly filed petitions when Financial Manager is available.

If your deadline is today for the petition filing and/or other associated documents to a pending America Invents Act (AIA) case and you cannot file electronically via the PTAB-E2E, you may use an alternative filing method.

Please visit the PTAB-E2E FAQ page https://www.uspto.gov/patents-application-process/patent-trial-and-appeal-board/ptab-e2e-frequently-asked-questions and see A2 for information concerning your AIA petition filing and/or document filing using PTAB-E2E alternative filing methods.

If you have any questions, contact PTAB during normal business hours of 8:30 a.m. to 5 p.m. ET by telephone at 571-272-7822 or email at Trials@uspto.gov (link sends e-mail).

For Trademarks Customers:

If your deadline is today and the document requiring a fee payment cannot be filed electronically, you must use an alternative method of filing.

Please visit the Outage Page for information concerning Trademark alternative filing methods.

If you have any specific questions regarding Trademark Electronic Application System (Domestic)/Trademark Electronic Application System (International) (TEAS/TEASi), contact the TEAS Team by email at TEAS@uspto.gov.

All customers with an established EFT account or credit card will still be able to pay the required fees via those accounts. In addition, forms that do not require a fee payment can still be filed.

For TTAB Customers:

If your deadline is today and the document cannot be filed electronically, you must use an alternative filing method.

Please visit the TTAB Outage Page for information concerning Trademark Trial and Appeal Board (TTAB) alternative filing methods.

If you have any questions, contact the TTAB Assistance Center during normal business hours by telephone at 571-272-8500 or email TTABinfo@uspto.gov  (links send emails).