USPTO Systems Status and Availability

Monday Dec 28, 2015

Power Outage Update

All USPTO online systems have been restored as of December 28 following the major power outage at USPTO headquarters that occurred December 22. The incident damaged equipment that shutdown our IT systems. Our examiners are back at work and customers can once again search, file, and/or make payments.

Even with systems online, there is much work to be done to repair and stabilize power supply and hardware. This work, being conducted by USPTO employees, contractors, and third party service providers, continues around the clock. Therefore, in order to keep systems protected and prevent damage, it is possible that some or all systems may need to be taken offline again.

Systems may come and go without notice, but we will do our best to provide a timely list of systems that may lose operating status here:

  • Global Dossier
  • Private PAIR

If you are having a problem using one of our systems, please contact the appropriate help center related to your subject or system you are using.

We understand how critical these systems are for our customers, and our teams will continue to diligently work to maintain stable service. Based upon the results and the stability of our operations, we will keep deadline flexibility in mind and will closely monitor operations and evaluate whether any additional “holiday notices” similar to the one issued last week covering December 22 to 24 are needed.

Further status updates will be issued on this page (www.uspto.gov/blog/ebiz) as they become available, as well as on Facebook (www.facebook.com/uspto.gov (link is external)) and Twitter (www.twitter.com/uspto (link is external)) accounts.

Thank you for your patience as we work to restore full service as soon as possible.