Planned Events
Multiple System Maintenance
The USPTO will perform maintenance affecting several systems beginning at 12:01 a.m., Sunday, June 2 and ending at 8 a.m., Sunday, June 2 ET.
The following systems and systems that interface with these systems will be unavailable during the maintenance period:
- Electronic Freedom of Information Act (eFOIA)
- Electronic Filing System Web (EFS-Web & EFS-Web Contingency)
- Office of Enrollment and Discipline Roster of Patent Attorneys/Agents (OEDCI)
- Patent Trial and Appeal Board End-to-End System (PTAB-E2E)
- Private Patent Application Information Retrieval (Private PAIR)
- Public Patent Application Information Retrieval (Public PAIR)
- Publication Site for Issued and Published Sequences (PSIPS)
- Financial Manager and Patent Maintenance Fees Storefront
- Trademark Electronic Application System (TEAS)
- Trademark Electronic Application System International (TEASi)
- Trademark Official Gazette (TMOG)
- Trademark Electronic Search System (TESS)
The maintenance will also cause interruptions to payment processing for users of the:
- Electronic Trademark Assignment Search (ETAS),
- Certified Copy Center (CCC)
- Electronic System for Trademark Trials and Appeals (ESTTA)
- Patent Trial and Appeal Board End to End (PTAB-E2E)
For Patent Customers:
For more information about filing documents during an outage, please visit https://www.uspto.gov/patents-application-process/filing-online/filing-documents-during-outage.
If you have questions, please contact the Patent Electronic Business Center (EBC) at 1-866-217-9197, Monday through Friday from 6 a.m. - midnight ET, or email ebc@uspto.gov.
For PTAB Customers:
If your deadline is today for the petition filing and/or other associated documents to a pending America Invents Act (AIA) case and you cannot file electronically via the Patent Trial and Appeal Board End-to-End (PTAB-E2E) System, you may use an alternative filing method. Please visit the PTAB-E2E FAQ page (https://www.uspto.gov/patents-application-process/patent-trial-and-appeal-board/ptab-e2e-frequently-asked-questions) and see A2 for information concerning your America Invents Act (AIA) petition filing and/or document filing using PTAB-E2E alternative filing methods. If you have any questions, contact PTAB during normal business hours of 8:30 a.m. to 5 p.m. ET by telephone at 571-272-7822 or email at Trials@uspto.gov.
For Trademark Customers:
If your deadline is today and the document requiring a fee payment cannot be filed electronically, you must use an alternative method of filing. Please visit the Trademark Outage Page for information concerning Trademark alternative filing methods. If you have any questions, contact the TEAS Team by email TEAS@uspto.gov.
For TTAB Customers:
If your deadline is today and the document cannot be filed electronically, you must use an alternative method of filing. Please visit the TTAB Outage Page for information concerning Trademark Trial and Appeal Board (TTAB) alternative filing methods. If you have any questions, contact the TTAB Assistance Center during normal business hours by telephone at 571-272-8500 or email TTABInfo@uspto.gov.
PKI Outage for EFS-Web and Private PAIR
The USPTO will have a series of upcoming outages to begin the phased termination of Public Key Infrastructure (PKI) certificates for Electronic Filing System-Web (EFS-Web) and Private Patent Application Information Retrieval (PAIR). This will not affect users accessing EFS-Web and Private PAIR with a verified USPTO.gov account.
The second PKI outage will begin at 12:01 a.m., Thursday, May 30 and end at 11:59 p.m., Friday, May 31, ET.
Additional outages will be scheduled. Please continue to revisit this page for more information.
During the PKI outage period, users will be unable to use PKI certificates to authenticate. However, authentication via verified USPTO.gov accounts to access EFS-Web and Private PAIR will be available. Please ensure that you migrated the proper PKI to the correct USPTO.gov account prior to the outage. If you have not migrated or need to sponsor support staff, please visit the Authentication Change website for guidance.
If you need to file a new application during this outage, please access EFS-Web with your verified USPTO.gov account, use EFS-Web for Unregistered eFilers, or use EFS-Web Contingency. If you need to file a follow-on submission and do not have a verified USPTO.gov account, please use an alternative filing method.
If you have questions or need to reverse an incorrectly migrated account, please contact the Patent Electronic Business Center (EBC) at ebc@uspto.gov or 866-217-9197.
Trademark System Maintenance
The USPTO will perform maintenance on the Trademark TMNG systems beginning at 10 p.m., Saturday, June 1 and ending by 5:30 a.m. Sunday, June 2 ET.
The following systems will be impacted:
- Trademark Status and Document Retrieval (TSDR) will be available with reduced functionality.
Maintenance Impacting Private PAIR
The USPTO will perform maintenance impacting Private Patent Application Information Retrieval (Private PAIR) beginning at 9 a.m., Saturday, June 1 and ending at 2 p.m., Saturday, June 1 ET.
During the maintenance period, users may experience short interruptions of service to Private PAIR.
Additionally, users who make updates using Private PAIR may not be able to review the updates until after the maintenance is complete.
Credit/Debit Card Maintenance
The third-party card processing provider for the USPTO payment system, Pay.gov, is performing maintenance beginning at 6 p.m., Saturday, June 1 and ending at 10 p.m., Saturday, June 1 ET.
All USPTO storefronts are expected to remain available. However, credit/debit card payment processing through all USPTO storefronts will be unavailable during the maintenance period. Please submit payment using an alternative payment method.
For Patent Customers:
For more information about filing documents during an outage, please visit https://www.uspto.gov/patents-application-process/filing-online/filing-documents-during-outage.
If you have questions, please contact the Patent Electronic Business Center (EBC) at 1-866-217-9197, Monday through Friday from 6 a.m. - midnight ET, or email ebc@uspto.gov.
For PTAB Customers:
If your deadline is today for the petition filing and/or other associated documents to a pending America Invents Act (AIA) case and you cannot file electronically via the Patent Trial and Appeal Board End-to-End (PTAB-E2E) System, you may use an alternative filing method. Please visit the PTAB-E2E FAQ page (https://www.uspto.gov/patents-application-process/patent-trial-and-appeal-board/ptab-e2e-frequently-asked-questions) and see A2 for information concerning your America Invents Act (AIA) petition filing and/or document filing using PTAB-E2E alternative filing methods. If you have any questions, contact PTAB during normal business hours of 8:30 a.m. to 5 p.m. ET by telephone at 571-272-7822 or email at Trials@uspto.gov.
For Trademark Customers:
If your deadline is today and the document requiring a fee payment cannot be filed electronically, you must use an alternative method of filing. Please visit the Trademark Outage Page for information concerning Trademark alternative filing methods. If you have any questions, contact the TEAS Team by email TEAS@uspto.gov.
For TTAB Customers:
If your deadline is today and the document cannot be filed electronically, you must use an alternative method of filing. Please visit the TTAB Outage Page for information concerning Trademark Trial and Appeal Board (TTAB) alternative filing methods. If you have any questions, contact the TTAB Assistance Center during normal business hours by telephone at 571-272-8500 or email TTABInfo@uspto.gov.
If you are a bulk data customer who has questions or needs additional information, please email us (tsdr@uspto.gov) and we will do our best to accommodate your legitimate business needs.
Posted at 06:12AM May 28, 2019 in Planned Events |