The USPTO will perform systems maintenance beginning at 12:01 a.m., Wednesday, May 8 and ending at 2 a.m., Wednesday, May 8 ET.
The following systems will be unavailable during the maintenance period:
- my.uspto.gov website
- Electronic Filing System (EFS-Web)
- Private PAIR
- PKI to USPTO.gov Account Migration Tool
- Patent Practitioner Support Sponsorship Tool
- Trademark Next Generation ID Manual (TMNG-IDM)
The maintenance will cause an outage to Financial Manager, an outage to Patent Maintenance Fee Storefront, and an interruption to payment processing for all USPTO storefronts.
Users of the following systems should not attempt to make a payment during the maintenance period:
- Certified Copy Center (CCC)
- Electronic System for Trademark Trials and Appeals (ESTTA)
- Electronic Trademark Assignment Search (ETAS)
- Patent Maintenance Fee Storefront
- Patent Trial and Appeal Board End to End (PTAB E2E)
- Trademark Electronic Application System (TEAS)
- Trademark Electronic Application System International (TEASi)
For Patent Customers:
For more information about alternative filing methods, please visit https://www.uspto.gov/patents-application-process/filing-online/filing-documents-during-outage.
If you have questions, please contact the EBC (Patent Electronic Business Center) at 1-866-217-9197, Monday through Friday 6 a.m. - Midnight ET, or email firstname.lastname@example.org.
For PTAB Customers: If your deadline is today for the petition filing and/or other associated documents to a pending AIA case and you cannot file electronically via the Patent Trial and Appeal Board End-to-End System (PTAB-E2E), you may use an alternative filing method. Please visit the PTAB-E2E FAQ page (https://www.uspto.gov/patents-application-process/patent-trial-and-appeal-board/ptab-e2e-frequently-asked-questions) and see A2 for information concerning your AIA petition filing and/or document filing using PTAB-E2E alternative filing methods. If you have any questions, contact PTAB during normal business hours of 8:30 a.m. to 5 p.m. ET by telephone at 571-272-7822 or email at Trials@uspto.gov.
For Trademark Customers: If your deadline is today and the document requiring a fee payment cannot be filed electronically, you must use an alternative method of filing. Please visit the Trademark Outage Page for information concerning Trademark alternative filing methods. If you have any questions, contact the TEAS Team by email TEAS@uspto.gov.
For TTAB Customers: If your deadline is today and the document cannot be filed electronically, you must use an alternative method of filing. Please visit the TTAB Outage Page for information concerning Trademark Trial and Appeal Board (TTAB) alternative filing methods. If you have any questions, contact the TTAB Assistance Center during normal business hours between 8:30 a.m. and 5 p.m. Eastern Time, Monday through Friday, except federal holidays by telephone at 571-272-8500 or email TTABInfo@uspto.gov.
Posted at 10:19AM May 06, 2019 in Planned Events |