USPTO Systems Status and Availability

Wednesday Jul 22, 2020

Planned Events

Private PAIR Maintenance

The Private PAIR team is conducting database maintenance beginning at 12 a.m., Thursday, July 23 and ending at 4 a.m., Thursday, July 23 ET.

The Private PAIR system will not be available during this time.

Save your work and log off before 11:58 p.m., Thursday, July 23 ET.

TSDR Maintenance

The USPTO will perform maintenance affecting Trademark Status and Document Retrieval (TSDR) beginning at 10 p.m., Saturday, July 25 and ending at 1 a.m., Sunday, July 26 ET.

TSDR will not be available. Links to TSDR will not be available from the following systems:

  • Trademark Electronic Application System (TEAS)
  • Trademark Electronic Application System International (TEASi)
  • Trademarks Electronic Official Gazette (TMOG)
  • Trademark Trial and Appeal Board Viewing on the Web (TTABVUE)
  • Trademark Electronic Search System (TESS)
  • USPTO TM Status mobile app


Fee Payment Processing Maintenance

The USPTO's Third-Party Credit Card Processing service, Pay.gov, will be performing maintenance that impacts USPTO credit/debit card fee payment processing beginning at 6 p.m., Saturday, July 25 and ending at 10 p.m., Saturday, July 25 ET.

The following USPTO storefronts will be unable to accept Credit/Debit card payments during the maintenance period:

  • Electronic Filing System-Web (EFS-Web)
  • Electronic Filing System-Web Contingency (EFS-Web Contingency)
  • Patent Center
  • PatentsE2E
  • Patent Maintenance Fees Storefront (FPNG/MFS)
  • Trademark Electronic Application System (TEAS)
  • Trademark Electronic Application System International (TEASI)
  • Electronic System for Trademark Trials and Appeals (ESTTA)
  • Electronic Trademark Assignment Search (ETAS)
  • Office of Enrollment and Discipline Roster of Patent Attorneys/Agents (OEDCI)
  • Certified Copy Center (CCC)

Customers with an already established USPTO Deposit Account or Electronic Funds Transfer (EFT) Account may still pay using one of these payment methods during this maintenance window.

For Patent Customers:
For more information about filing documents during an outage, please visit: https://www.uspto.gov/patents-application-process/filing-online/filing-documents-during-outage.

If you have questions, please contact the Patent Electronic Business Center (EBC) at 1-866-217-9197, Monday through Friday from 6 a.m. to midnight ET, or email ebc@uspto.gov.

For PTAB Customers:
If your deadline is today for the petition filing and/or other associated documents to a pending America Invents Act (AIA) case and you cannot file electronically via the Patent Trial and Appeal Board End-to-End (PTAB E2E) System, you may use an alternative filing method. Please visit the PTAB-E2E FAQ page: https://www.uspto.gov/patents-application-process/patent-trial-and-appeal-board/ptab-e2e-frequently-asked-questions and see A2 for information concerning your America Invents Act (AIA) petition filing and/or document filing using PTAB-E2E alternative filing methods.If you have any questions, contact PTAB during normal business hours of 8:30 a.m. to 5 p.m., ET by telephone at 571-272-7822 or email at Trials@uspto.gov.

For Trademark Customers:
Filing deadlines that fall on a Saturday extend the filing deadline to the next business day. Please try filing again after the maintenance ends.  If you have any questions, contact the TEAS Team by email at TEAS@uspto.gov.

For TTAB Customers:
If your deadline is today and the document cannot be filed electronically, you must use an alternative method of filing. Please visit the TTAB Outage Page: https://www.uspto.gov/trademarks-application-process/appealing-trademark-decisions/filing-ttab-documents-during-outage for information concerning Trademark Trial and Appeal Board (TTAB) alternative filing methods.

If you have any questions, contact the TTAB Assistance Center during normal business hours by telephone at 571-272-8500 or email TTABInfo@uspto.gov.