Fee schedule and payment information
Current and planned system outages
PALM Maintenance Interrupts USPTO Systems
Statement updated at 4:25 PM ET August 16, 2018.
The USPTO is performing emergency IT maintenance due to an issue with the agency’s PALM database. The PALM database provides the necessary data used by the agency’s systems for, among other things, filing, searching, and paying fees. Because the PALM database is down for maintenance, the following systems are currently unavailable:
Other systems that display Patent Application data may have brief interruptions or data links that are unavailable. No systems related to Trademarks are affected by this situation.
We understand how critical these systems are for our customers and how frustrating it is to have them down. We are working diligently to fully restore them as quickly as possible. Please read our information regarding alternative filing and payment methods that you can use during this outage.
Further status updates will be issued on this page (www.uspto.gov/blog/ebiz/) as they become available.
Thank you for your patience as we work to restore full service as soon as possible.
All EFS-Web functionality including online payments will be offline during the maintenance period.
For more information about alternative filing and payment methods, please use an alternative filing method.
If you have questions, please contact the Patent Electronic Business Center (EBC) at 1-866-217-9197, Monday through Friday from 6 a.m. - midnight ET, or email firstname.lastname@example.org.
Posted at 03:44PM Aug 16, 2018 in Current Status |