Multiple Planned Maintenances
Fee Processing Maintenance
The USPTO will perform system maintenance beginning 12:01 a.m. and ending at 5:30 a.m. Saturday, November 18, 2017.
The maintenance will cause an outage to Financial Manager, an outage to Patent Maintenance Fee Storefront, and interruption to payment processing for all USPTO storefronts. Users of the following systems should not attempt to make a payment during the maintenance period:
- Electronic Filing System (EFS-Web & EFS-Web Contingency)
- Patent Maintenance Fee Storefront
- Trademark Electronic Application System (TEAS)
- Trademark Electronic Application System International (TEASi)
- Electronic Trademark Assignment Search (ETAS)
- Order Entry Management System (OEMS)
- Electronic System for Trademark Trials and Appeals (ESTTA)
- Patent Trial and Appeal Board End to End (PTAB E2E)
For Patent Customers:
For more information about filing documents during an outage, please visit https://www.uspto.gov/patents-application-process/filing-online/filing-documents-during-outage.
If you have questions, please contact the EBC (Patent Electronic Business Center) at 1-866-217-9197, Monday through Friday from 6 a.m. - Midnight ET, or email ebc@uspto.gov.
For PTAB Customers:
If your deadline is today for the petition filing and/or other associated documents to a pending AIA case and you cannot file electronically via the Patent Trial and Appeal Board End-to-End System (PTAB-E2E), you may use an alternative filing method. Please visit the PTAB-E2E FAQ page (https://www.uspto.gov/patents-application-process/patent-trial-and-appeal-board/ptab-e2e-frequently-asked-questions) and see A2 for information concerning your AIA petition filing and/or document filing using PTAB-E2E alternative filing methods. If you have any questions, contact PTAB during normal business hours of 8:30 a.m. to 5 p.m. ET by telephone at 571-272-7822 or email at Trials@uspto.gov .
For Trademark Customers:
If your deadline is today and the document requiring a fee payment cannot be filed electronically, you must use an alternative method of filing. Please visit the Trademark Outage Page for information concerning Trademark alternative filing methods. If you have any questions, contact the TEAS Team by email TEAS@uspto.gov.
For TTAB Customers:
If your deadline is today and the document cannot be filed electronically, you must use an alternative method of filing. Please visit the TTAB Outage Page for information concerning Trademark Trial and Appeal Board (TTAB) alternative filing methods. If you have any questions, contact the TTAB Assistance Center during normal business hours by telephone at 571-272-8500 or email TTABInfo@uspto.gov.
Systems Maintenance
The USPTO will perform maintenance on multiple systems beginning at 12:01 a.m., Sunday, November 19 and ending at 5 a.m., Sunday, November 19 ET. Customers may experience brief interruptions during the maintenance window. We do not expect extended outages.
The systems listed below may be impacted by brief interruptions, hung processes, or a short unanticipated outage.
- Public Patent Application Information Retrieval (Public PAIR)
- Private Patent Application Information Retrieval (Private PAIR)
- Electronic Filing System and Contingency (EFS-Web and EFS-Web Contingency)
- Patent Global Dossier Public Access Dossier (P-GD-PAD)
- Office of Enrollment and Discipline Information System (OEDIS)
- Electronic Freedom of Information Act (E-FOIA)
- Patent Maintenance Fees Storefront
- Electronic Patent Assignment System (ePAS)
- Patent Review Process System (PRPS)
- Global Dossier (GD)
- One Portfolio Dossier (OPD)
- Electronic Filing System (EFS-Web)
- Patent Trial and Appeal Board End-to-End (PTAB-2E)
- Order Entry Management System (OEMS)
Private PAIR
Users who make updates using Private PAIR will not be able to review the updates until after the maintenance is complete.
EFS-Web Applicants
During the maintenance period, if you are unable to file patent applications or submissions, please use an alternative filing method.
If you have questions, please contact the EBC (Patent Electronic Business Center) at 1-866-217-9197, Monday through Friday from 6 a.m. - midnight ET, or email ebc@uspto.gov.
Trademark System Maintenance
The USPTO will perform maintenance on the Trademark TMNG systems beginning at 8 p.m. on Saturday, November 18 and ending at 5:30 a.m. on Monday, November 20, ET.
The following systems will be impacted:
- Trademark Next Generation ID Manual (TMNG-IDM) will not be available.
- Trademark Official Gazette (TMOG) will not be available. You can access recent PDF versions of the gazette on the Trademark Official Gazette webpage. For archived PDF versions of gazettes dating back to 2001, visit the archived editions page.
- Trademark Status and Document Retrieval (TSDR) will be available with reduced functionality.
- Trademark Electronic Application System (TEAS) initial application forms will not be available.
ESTTA Maintenance
The USPTO will perform maintenance on the Electronic System for Trademarks Trials Appeals (ESTTA) beginning at 10 p.m., Friday, November 17 and ending at 5 a.m., Saturday, November 18 ET.
ESTTA will be unavailable during the maintenance period.
Posted at 07:33AM Nov 16, 2017 in Planned Events |