USPTO Systems Status and Availability
Friday Sep 14, 2012

AIA Deployments and EFS Web Maintenance

America Invents Act (AIA)

UCCMS Outage

United States Patent and Trademark Office Customer Contact Management System (UCCMS) 4.2.1 will be unavailable due to the AIA implementation release starting at 8 a.m. until 2 p.m. Saturday, September 15.

Public and Private PAIR Outage

Public PAIR and Private PAIR Maintenance will be unavailable due to the AIA implementation release starting at 12:01 a.m. until 9 a.m. Saturday, September 15

PALM Outages

OCIO will be performing maintenance on the following PALM systems starting at 12:01 a.m. until 11:59 p.m. Saturday, September 15 causing them to be unavailable during deployment:

  • PALM Expo
  • PALM Pre-Exam
  • PTAS
  • EPAS
  • EAIHub

PRPS Deployment

The USPTO will deploy to the public a new system known as the Patent Review Processing System (PRPS) at midnight on September 16.

PRPS is an electronic filing system being designed for the Board of Patent Appeals and Interferences, which becomes the Patent Trial and Appeal Board, effective Sunday, September 16. The system is designed for filing and viewing documents in trial proceedings established under the Leahy-Smith America Invents Act (AIA).

System Operating Hours: PRPS will constantly be available except during maintenance hours (12 a.m. to 5 a.m., Eastern time).

The support line (571-272-7822) will be staffed during regular business hours (Monday through Friday from 8:30 a.m. to 5 p.m., Eastern time).

System Operates On (with Java enabled): Chrome 20, Firefox 14, Internet Explorer 8, and Safari 5

On or after September 16, 2012, PRPS will be available  at

For more information the AIA Implementation, please click on the AIA Implementation page.

Credit Card Processing Maintenance Outage

The USPTO website will not be able to accept credit card payments for TEAS and TEASi (Madrid Protocol) filings between the hours of 6 p.m. and midnight Eastern Standard Time on Saturday, September 15 due to a system upgrade by our 3rd party credit card processing service. Accordingly, customers who intend to make the required payments via credit card will not be able to submit their filings during this period. Customers with either a deposit account or an established EFT account with the USPTO will continue to be able to pay the required fees via such accounts. 

In addition, customers will also be able to file forms that do not require a fee payment. We sincerely apologize for any inconvenience this may cause. 

EFS-Web and EFS-Web Contingency System Maintenance

EFS-Web and EFS-Web Contingency will be unavailable from 12 a.m. until 6 a.m. Sunday, September 16 for system maintenance.

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