USPTO Systems Status and Availability
Friday Sep 07, 2012

Private PAIR, RAM Maintenance, and TSDR Release

EFS Web is now available.

For assistance with EFS-Web and PAIR systems, please contact the Patent Electronic Business Center (Patent EBC) by telephone: 1-866-217-9197 (toll-free) and 571-272-4100, or by e-mail:

TSDR Emergency Release

OCIO is deploying an emergency release to Trademark Status and Document Retrieval (TSDR) starting at 10 p.m. Saturday, September 8 and ending at 5 a.m. Sunday, September 9.

This release will fix the problem with the Mark Image not being displayed when searched by the Registration Number.

RAM Maintenance

OCIO will be performing maintenance on the Revenue Accounting and Management (RAM) system. RAM will be unavailable starting 12:01 a.m. until 5 a.m. Sunday, September 9. The following applications will be either unavailable or not able to send or receive data during the maintenance period:

All RAM users across USPTO organizations (including AISs calling RAM services):

  • CDS
  • eDAN
  • EDW
  • EFSWeb
  • FAST
  • OEMS
  • PAIR
  • PALM
  • PTAS
  • TEAS/i
  • UPWS

System Maintenance

EFS-Web and EFS-Web Contingency will be unavailable from 12 a.m. until 6 a.m. Sunday, September 16 due to system maintenance.

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