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Current and planned system outages
The USPTO will perform system maintenance beginning at midnight, Saturday, May 20 and ending at 5:30 a.m., Saturday, May 20 ET.
The maintenance will cause an outage to the my.uspto.gov website, Financial Manager, Patent Maintenance Fee Storefront, and an interruption to payment processing for all USPTO storefronts. Users of the following systems should not attempt to make a payment during the maintenance period:
For Patent Customers:
For more information about filing documents during an outage, please visit https://www.uspto.gov/patents-application-process/filing-online/filing-documents-during-outage. If you have questions, please contact the EBC (Patent Electronic Business Center) at 1-866-217-9197, Monday through Friday from 6AM - Midnight ET, or email email@example.com.
For Trademark Customers:
If your deadline is today and the document requiring a fee payment cannot be filed electronically, you must use an alternative method of filing. Please visit the Outage Page for information concerning Trademark alternative filing methods. Account holders will still be able to pay the required fees via those accounts. In addition, forms that do not require a fee payment can still be filed. If you have any questions, contact the TEAS Team by email at TEAS@uspto.gov.
For TTAB Customers:
If your deadline is today and the document cannot be filed electronically, you must use an alternative method of filing. Please visit the Outage Page for information concerning TTAB alternative filing methods. If you have any questions, contact the TTAB Assistance Center during normal business hours by phone at 571-272-8500 or email TTABInfo@uspto.gov.
The USPTO will perform maintenance on the Office of Enrollment and Discipline Roster of Patent Attorneys/Agents (OEDCI) beginning at 7 a.m., Sunday, May 21 and ending at 3 p.m., Sunday, May 21 ET.
OEDCI will be unavailable during the maintenance period.
Posted at 02:45PM May 19, 2017 in Planned Events |