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CIO End User Support Services

  Awarded! August 24, 2009.
  Proposals are due no later than 2:00 P.M. (EST), May 8, 2008.
Solicitation Documents:
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CIO End User Support (EUS) Services

The United States Patent and Trademark Office (USPTO) is pleased to announce award of Contract No. DOC50PAPT0901027 to Evolver, Inc.,, of Reston Virginia resulting from Solicitation No. DOC52PAPT0801009 for End User Support (EUS) Services for the Chief Information Officer (CIO) of the USPTO. The award was made on August 24, 2009 at a total ceiling price of $132.5M (basic plus four 1-year option periods).

The USPTO, an organization with an employee base of approximately 7,000, has a requirement for End User Support (EUS) Services for the Chief Information Officer (CIO) of the USPTO. These services fall under the Information Technology Operations and Maintenance (ITOM) services described in the third paragraph in the "CIO Requirements" synopsis on our Special Notices page.

It has come to our attention that the procurement and vendor communities are having trouble accessing the FedBizOpps on the web. The web-site is undergoing a redesign and until further notice, you may try accessing FedBizOpps through the following url:

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Proposals are due no later than 2:00 P.M. Eastern Standard Time (EST), Thursday, May 8, 2008.

USPTO will be accepting RFP questions from contractors until 9:00 A.M. EST, Tuesday, April 15, 2008.

Anticipated award date estimate: October 2008. Posted 2008SEP25


 EUS RFP Attachments: Posted 2008APR08



It is the responsibility of each interested party to check the project web-site (CIO End User Support Services) for updates.

 The USPTO is committed to providing content accessibility to disabled individuals. If you are experiencing accessibility problems with any file or web page associated with this procurement, please  contact Chris Hannah at (571) 272-6555 for accessibility assistance.

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Last Modified: 1/5/2010 2:22:38 PM