Prior to her current role as NYC Engagement Manager, Mindy B. Bickel managed the Patents Ombudsman Program that serves as a resource for patent applicants, agents and attorneys and served as the program administrator since 2010. During 2012, Ms. Bickel served on a three-month detail to SelectUSA, a White House jobs creation initiative, where she assisted in formalizing their ombudsman program and function.
Ms. Bickel has also coordinated and conducted university outreach and partnership efforts for the United States Patent and Trademark Office since 2007. She served as chief of staff to the commissioner for patents from March 2006 through June 2007. As chief of staff, she was responsible for oversight of the Office of the Commissioner for Patents, the independent inventor programs, and coordination of speaking requests and tours received by the patents organization. She also assisted the commissioner with his daily schedule and business area operations.
Prior to being named the chief of staff, Ms. Bickel was part of a team responsible for developing and implementing the USPTO Patent Training Academy, a program designed to train 1,200 new patent examiners each year in an eight-month training program.
Ms. Bickel began her career at the USPTO in 1989 as a patent examiner in the biotechnology area. She became a supervisory patent examiner in 1995. She has held numerous assignments, including a detail to the Office of the Commissioner for Patents in 1997 and a work assignment beginning in 1998 in the Search and Information Resources Administration (SIRA). Within SIRA, Ms. Bickel was responsible for training programs for examiners and technical support staff related to software tools available to employees, customer outreach on electronic filing initiatives, and the electronic business center which provides support to filers who are filing electronically.
Throughout her career, Ms. Bickel has received numerous awards including the Department of Commerce Bronze Medal for examination and supervisory accomplishments; a Silver Medal for improvements in customer service and a Hammer Award from Vice President Gore in 1999 for work in establishing a new customer outreach program in the biotechnology group.
Ms. Bickel received her undergraduate degree in chemistry from Bryn Mawr College. She also received an M.A., M.Phil., and Ph.D. in biophysical inorganic chemistry from Columbia University.