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We can provide a substantial amount of assistance and general information via email. Please keep in mind that we cannot provide legal advice. To assist in routing your request for prompt and accurate response, please select from one of the following broad categories:

To report an outage or for technical questions concerning online e-Business Systems found on the USPTO website:

If you are unable to use the above links, you may email your inquiry to and place one of the following phrases into the "Subject:" line of your email:   

  • Patents
  • Trademarks
  • Products and Services
  • Electronic Business Support

Use of other subject line entries could add to the time required to respond to your request.

For questions or comments concerning the USPTO website, you may contact Webmaster
(Note: Questions sent to Webmaster that are not specific to the website will be forwarded to other program offices and may delay the response.)