US 11,809,491 B2
Expandable data object management and indexing architecture for intersystem data exchange compatibility
Matthew Wahl, San Francisco, CA (US); Hubert Florin, Vancouver (CA); Roland Schemers, Woodside, CA (US); Brian Elliott, San Francisco, CA (US); Lydia Han, San Francisco, CA (US); and James McPhail, Alameda, CA (US)
Assigned to Salesforce, Inc., San Francisco, CA (US)
Filed by Slack Technologies, LLC, San Francisco, CA (US)
Filed on Jul. 29, 2022, as Appl. No. 17/877,825.
Application 17/877,825 is a continuation of application No. 16/367,048, filed on Mar. 27, 2019, granted, now 11,449,547.
Application 16/367,048 is a continuation of application No. 16/366,866, filed on Mar. 27, 2019, granted, now 10,885,113, issued on Jan. 5, 2021.
Prior Publication US 2022/0365968 A1, Nov. 17, 2022
This patent is subject to a terminal disclaimer.
Int. Cl. G06F 16/901 (2019.01); G06F 16/903 (2019.01); G06F 16/93 (2019.01); G06F 16/908 (2019.01); G06Q 10/101 (2023.01); H04L 12/18 (2006.01); G06Q 10/10 (2023.01); H04L 65/1096 (2022.01); H04L 65/403 (2022.01); H04L 51/56 (2022.01)
CPC G06F 16/901 (2019.01) [G06F 16/908 (2019.01); G06F 16/90335 (2019.01); G06F 16/93 (2019.01); G06Q 10/101 (2013.01); G06Q 10/103 (2013.01); H04L 12/1831 (2013.01); H04L 51/56 (2022.05); H04L 65/1096 (2013.01); H04L 65/403 (2013.01)] 20 Claims
OG exemplary drawing
 
1. A method for determining user expertise related to a topic, the method comprising:
receiving one or more resources from a validated external resource, wherein the one or more resources comprise metadata and body content data;
assigning one or more topics to each of the one or more resources based at least in part on the metadata and body content data;
determining a subset of the one or more resources associated with a user identifier for a user;
determining context regarding one or more interactions of the user with the one or more resources based on analyzing the one or more resources; and
establishing topical expertise associated with the user identifier based at least in part on topics of resources associated with the user identifier, messages associated with the one or more resources regarding the one or more topics, and the context regarding the one or more interactions of the user with the one or more resources.