US 7,602,889 B2
Dynamically alerting callers of changes to menu structures in a telephone prompting system
James R. Lewis, Delray Beach, Fla. (US); and Wallace J. Sadowski, Boynton Beach, Fla. (US)
Assigned to International Business Machines Corporation, Armonk, N.Y. (US)
Filed on Nov. 23, 2007, as Appl. No. 11/944,576.
Application 11/944576 is a continuation of application No. 10/988082, filed on Nov. 12, 2004, granted, now 7,346,153.
Prior Publication US 2008/0069314 A1, Mar. 20, 2008
Int. Cl. H04M 11/06 (2006.01)
U.S. Cl. 379—88.18  [379/88.01; 379/88.12; 379/88.13; 379/88.17; 379/201.01; 455/406; 455/456.1; 463/40; 704/270.1; 704/275; 717/125] 8 Claims
OG exemplary drawing
 
1. In a telephone prompting system, a menu structure change alert method comprising the steps of:
responsive to the receipt of an incoming call from a calling party, determining whether a menu structure change has occurred for the telephone prompting system; and,
selectively alerting said calling party of said menu structure change.