collecting at least a portion of information from a user of a communication system on behalf of a first entity using a data collection mechanism operated by a second entity, wherein the first entity comprises an entity that is different than the second entity, and wherein using the data collection mechanism comprises using a script having one or more dynamic links in the script to automatically initiate the performance of one or more functions during the collection of information from the user, wherein the performance of the one or more functions comprises accessing an application or information source to automatically populate one or more open fields in the script when at least one other field of the script is populated with a portion of the information collected from the user; and

storing one or more records in a memory on behalf of the first entity, each of the one or more records comprising information associated with a client of the first entity and at least one of the records comprising at least a portion of the information collected from the user of the communication system, wherein the one or more records are controlled by the second entity, wherein the second entity operates to export the one or more records to the first entity by communicating the one or more records through a network.