US 11,757,701 B2
Method for recommending similar incident, and related device
Qing Xie, Dongguan (CN); Likun Li, Shenzhen (CN); and Zhiyong Tian, Wuhan (CN)
Assigned to Huawei Technologies Co., Ltd., Shenzhen (CN)
Filed by HUAWEI TECHNOLOGIES CO., LTD., Shenzhen (CN)
Filed on Sep. 16, 2022, as Appl. No. 17/946,788.
Application 17/946,788 is a continuation of application No. PCT/CN2021/078895, filed on Mar. 3, 2021.
Claims priority of application No. 202010192545.2 (CN), filed on Mar. 18, 2020.
Prior Publication US 2023/0017653 A1, Jan. 19, 2023
Int. Cl. H04L 41/0631 (2022.01); H04L 41/0604 (2022.01); H04L 41/069 (2022.01)
CPC H04L 41/0631 (2013.01) [H04L 41/0604 (2013.01); H04L 41/069 (2013.01)] 20 Claims
OG exemplary drawing
 
1. A method for recommending a similar incident, wherein the method is applied to a computer device and comprises:
obtaining alarm information of a to-be-processed incident;
obtaining incident diagnosis information of M dimensions based on the alarm information, wherein the M dimensions comprise M different perspectives of incident diagnosis, and M is an integer greater than 1;
performing processing based on the incident diagnosis information of the M dimensions, to obtain a feature of the to-be-processed incident;
determining a plurality of similarity degrees based on the feature of the to-be-processed incident and features of a plurality of historical incidents, wherein the plurality of similarity degrees represent respective similarity degrees between the to-be-processed incident and the plurality of historical incidents; and
obtaining the similar incident from the plurality of historical incidents through filtering based on the plurality of similarity degrees, and recommending the similar incident.