| US 7,577,598 B2 | ||
| Account opening facilitation system, method and computer program product | ||
| Curtis R. Rousseau, Alpharetta, Ga. (US); Seth D. Jaslow, Roswell, Ga. (US); and Phil G. Lawson, Grand Junction, Colo. (US); Velma E. Lawson, legal representative | ||
| Assigned to United Parcel Service of America, Inc., Atlanta, Ga. (US) | ||
| Filed on Apr. 24, 2002, as Appl. No. 10/128,825. | ||
| Claims priority of provisional application 60/287845, filed on May 01, 2001. | ||
| Prior Publication US 2003/0040997 A1, Feb. 27, 2003 | ||
| Int. Cl. G06Q 40/00 (2006.01) | ||
| U.S. Cl. 705—35 [705/38] | 12 Claims |
| 1. A system for facilitating the opening of an account for a customer if an account activation system is unavailable, said
account opening system comprising:
a customer query system configured to prompt the customer to submit customer information and an account opening request if
the account activation system is unavailable, said query system further configured to record the submitted customer information
and account opening request;
a pre-validation system configured to receive the customer information from the customer query system and to validate that
the customer information is sufficiently correct to allow activation of the account;
an account number distribution system configured to allocate and distribute an account number identifying the account if the
account activation system is unavailable in response to validation of the customer information;
a cache system capable of receiving and storing the account opening request, the account number and the validated customer
information if the account activation system is unavailable and further capable sending the account opening request, the account
number and the validated customer information to the account activation system if the account activation system is available;
and
a monitor system that is configured to determine if the account activation system is available and is capable of communicating
with the cache system.
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