US 11,721,180 B2
Self-service terminal (SST) network real-time cloud management
Yehoshua Zvi Licht, Alpharetta, GA (US); and Grant Charles Paton, Dundee (GB)
Assigned to NCR Corporation, Atlanta, GA (US)
Filed by NCR Corporation, Atlanta, GA (US)
Filed on Apr. 29, 2021, as Appl. No. 17/244,004.
Application 17/244,004 is a continuation of application No. 15/471,512, filed on Mar. 28, 2017, granted, now 11,055,972.
Claims priority of provisional application 62/446,592, filed on Jan. 16, 2017.
Prior Publication US 2021/0248878 A1, Aug. 12, 2021
This patent is subject to a terminal disclaimer.
Int. Cl. G06Q 20/00 (2012.01); G07F 19/00 (2006.01); G06Q 20/10 (2012.01); G06Q 10/087 (2023.01); G06Q 20/18 (2012.01); G06Q 20/20 (2012.01)
CPC G07F 19/211 (2013.01) [G06Q 10/087 (2013.01); G06Q 20/1085 (2013.01); G06Q 20/18 (2013.01); G07F 19/209 (2013.01); G06Q 20/202 (2013.01); G06Q 20/203 (2013.01)] 11 Claims
OG exemplary drawing
 
1. A method, comprising:
processing a platform comprising Application Programming Interfaces (APIs), a cloud processing environment, and Internet-of-Things (IoTs) devices connected to the platform over a network;
interfacing each IoTs device to a Self-Service Terminal (SST), each SST associated with a known location;
maintaining by the cloud processing environment a mapping between each IoTs device to the corresponding SST at the corresponding known location;
obtaining, in real time and by each IoTs device, metrics and a status from the corresponding SST;
sending by each IoTs device using the APIs the corresponding metrics and the corresponding status to the cloud processing environment over the platform;
dynamically organizing by the cloud processing environment, the SSTs into groups based on the metrics and the statuses of the SSTs using the mapping; and
managing by the cloud processing environment the groups based on group metrics and the corresponding statuses of each SST within each group using the corresponding known locations of the mapping.