US 11,720,958 B1
Verifying a customer address by device location prior to sending replacement card
Jesse F. Lee, Pleasanton, CA (US); Ish Kumar Malhotra, Moraga, CA (US); Steven E. Puffer, Champlin, MN (US); and Katherine M. Yee, Orinda, CA (US)
Assigned to Wells Fargo Bank, N.A., San Francisco, CA (US)
Filed by Wells Fargo Bank, N.A., San Francisco, CA (US)
Filed on May 3, 2021, as Appl. No. 17/246,966.
Application 17/246,966 is a continuation of application No. 16/442,931, filed on Jun. 17, 2019, granted, now 10,997,655.
Application 16/442,931 is a continuation of application No. 15/389,576, filed on Dec. 23, 2016, granted, now 10,430,874, issued on Oct. 1, 2019.
This patent is subject to a terminal disclaimer.
Int. Cl. G06Q 40/02 (2023.01); G06Q 10/083 (2023.01); H04W 4/021 (2018.01)
CPC G06Q 40/02 (2013.01) [G06Q 10/083 (2013.01); H04W 4/021 (2013.01)] 22 Claims
OG exemplary drawing
 
1. A method, comprising:
storing, by a card management computing system in an account database, a first address of a user;
determining, by the card management computing system, one or more addresses of the user by performing geolocation monitoring of a mobile device of the user;
determining, by the card management computing system, that a card associated with the user needs to be replaced;
in response to determining that the first address does not match a frequented address, transmitting, by the card management computing system, an alert displaying the first address and the one or more addresses, the alert associated with a specified time period;
receiving a user response, based on the alert, selecting at least one of the first address or an address of the one or more addresses; and
in response to receiving the user response based on the alert and determining that the specified time period has not expired, sending, by the card management computing system, instructions to mail a card to the selected one of the first address and the address of the one or more addresses.