US 7,574,483 B1
System and method for change management process automation
James Alger, Coral Springs, Fla. (US); Frank J. Gvalog, Ft. Lauderdale, Fla. (US); Lora Wright, Hollywood, Fla. (US); Rajesh Arora, Weston, Fla. (US); Rejesh N Rajasekhar, Weston, Fla. (US); and Shailendra Varma, Pembroke Pines, Fla. (US)
Assigned to American Express Travel Related Services Company, Inc., New York, N.Y. (US)
Filed on Dec. 21, 2004, as Appl. No. 10/905,201.
Claims priority of provisional application 60/522348, filed on Sep. 17, 2004.
Int. Cl. G06F 15/16 (2006.01); G06F 12/00 (2006.01)
U.S. Cl. 709—217  [707/10] 14 Claims
OG exemplary drawing
 
1. An information management apparatus comprising a microprocessor and a memory storing a program executable by said microprocessor, wherein said program includes computer code for implementing a method for facilitating management of change management projects, and wherein said method includes steps of:
receiving, from a user, a request to access change management data, wherein said change management data includes information relating to one or more change events;
formatting said change management data based on at least one of predetermined parameters and parameters specified by said user, including formatting said change management data to show dependencies between said one or more change events;
transmitting said change management data over a network;
causing said change management data to be viewed by said user via a client browser; and
permitting said user, if said user is authorized, to modify at least one of said change management data and associations related to said change management data.