CPC H04N 21/24 (2013.01) | 27 Claims |
1. A computer-implemented method, comprising:
establishing, by a headend device during a first timeframe, a first connection to a customer premise equipment (CPE) device;
transmitting, by the headend device, a CPE data collection instruction to the CPE device over the first connection;
terminating, by the headend device, the first connection to the CPE device in response to transmitting the CPE data collection instruction;
checking, by the headend device, whether a CPE data package that is being generated by the CPE device in response to the CPE data collection instruction is a complete CPE data package that is ready for transmission to the headend device;
determining, by the headend device in response to an absence of the complete CPE data package, a plurality of second timeframes for establishing a second set of connections to the CPE device to provide a plurality of opportunities for the CPE device to transmit the complete CPE data package to the headend device;
establishing, by the headend device, the second set of connections to the CPE device during the plurality of second timeframes; and
receiving, by the headend device, the complete CPE data package from the CPE device over a respective connection from among the second set of connections.
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