CPC H04L 63/145 (2013.01) [G06F 21/554 (2013.01); H04L 63/1416 (2013.01); H04N 21/25875 (2013.01); H04N 21/4753 (2013.01); H04N 21/4882 (2013.01); H04N 21/64322 (2013.01); H04L 63/18 (2013.01)] | 31 Claims |
1. A method comprising:
receiving, via a first path, an indication of one or more occurrences of malware on a user device;
after receiving the indication, sending, via a first band of a secure path, an encrypted message that indicates a remedial action for the malware and is decryptable based on a decryption code;
sending, via a second band of the secure path, the decryption code for output via a first computing device;
receiving a response that indicates successful user input of the decryption code; and
allowing, based on the response, the user device to access information associated with the remedial action for the malware.
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