US 11,706,115 B2
System and method for using real-time packet data to detect and manage network issues
Balachander Chandrasekaran, San Ramon, CA (US); Anand Srinivas, San Francisco, CA (US); and Murtaza Zafer, San Jose, CA (US)
Assigned to VMWARE, INC., Palo Alto, CA (US)
Filed by VMware, Inc., Palo Alto, CA (US)
Filed on Aug. 23, 2021, as Appl. No. 17/409,778.
Application 16/232,966 is a division of application No. 15/132,057, filed on Apr. 18, 2016, granted, now 10,230,609, issued on Mar. 12, 2019.
Application 17/409,778 is a continuation of application No. 16/821,957, filed on Mar. 17, 2020, granted, now 11,102,102.
Application 16/821,957 is a continuation of application No. 16/232,966, filed on Dec. 26, 2018, granted, now 10,601,691, issued on Mar. 24, 2020.
Prior Publication US 2021/0385143 A1, Dec. 9, 2021
This patent is subject to a terminal disclaimer.
Int. Cl. H04L 43/0882 (2022.01); H04L 47/11 (2022.01); H04L 41/142 (2022.01); H04L 61/4511 (2022.01); H04L 43/0811 (2022.01); H04L 47/28 (2022.01); H04L 61/103 (2022.01); H04W 8/02 (2009.01); H04L 43/0829 (2022.01); H04L 43/0817 (2022.01); H04L 43/0852 (2022.01); H04L 61/4523 (2022.01); H04L 61/5014 (2022.01)
CPC H04L 43/0882 (2013.01) [H04L 41/142 (2013.01); H04L 43/0811 (2013.01); H04L 47/11 (2013.01); H04L 47/28 (2013.01); H04L 61/103 (2013.01); H04L 61/4511 (2022.05); H04W 8/02 (2013.01); H04L 43/0817 (2013.01); H04L 43/0829 (2013.01); H04L 43/0852 (2013.01); H04L 61/4523 (2022.05); H04L 61/5014 (2022.05)] 16 Claims
OG exemplary drawing
 
1. A method for analyzing and remediating network incidents, the method comprising:
executing performance calculations on collected network data to compute performance metrics;
detecting a network incident by using the computed performance metrics to correlate with a sequence of other metrics that are associated with symptoms related to network incidents;
identifying a root cause of the detected network incident,
wherein identifying the root cause comprises aggregating correlations of symptoms across a plurality of network incidents over a duration of time and mapping a set of symptom correlations to root causes; and
identifying, and providing for display, remediation of the identified root cause of the detected network incident.