CPC H04L 43/0882 (2013.01) [H04L 41/142 (2013.01); H04L 43/0811 (2013.01); H04L 47/11 (2013.01); H04L 47/28 (2013.01); H04L 61/103 (2013.01); H04L 61/4511 (2022.05); H04W 8/02 (2013.01); H04L 43/0817 (2013.01); H04L 43/0829 (2013.01); H04L 43/0852 (2013.01); H04L 61/4523 (2022.05); H04L 61/5014 (2022.05)] | 16 Claims |
1. A method for analyzing and remediating network incidents, the method comprising:
executing performance calculations on collected network data to compute performance metrics;
detecting a network incident by using the computed performance metrics to correlate with a sequence of other metrics that are associated with symptoms related to network incidents;
identifying a root cause of the detected network incident,
wherein identifying the root cause comprises aggregating correlations of symptoms across a plurality of network incidents over a duration of time and mapping a set of symptom correlations to root causes; and
identifying, and providing for display, remediation of the identified root cause of the detected network incident.
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