US 11,704,177 B2
Session triage and remediation systems and methods
Manbinder Pal Singh, Coral Springs, FL (US)
Assigned to Citrix Systems, Inc., Ft. Lauderdale, FL (US)
Filed by Citrix Systems, Inc., Ft. Lauderdale, FL (US)
Filed on Jan. 24, 2022, as Appl. No. 17/648,711.
Application 17/648,711 is a continuation of application No. 16/381,387, filed on Apr. 11, 2019, granted, now 11,249,832.
Prior Publication US 2022/0147411 A1, May 12, 2022
This patent is subject to a terminal disclaimer.
Int. Cl. G06F 11/00 (2006.01); G06F 11/07 (2006.01); G06V 30/14 (2022.01); G06V 30/18 (2022.01); G06V 30/19 (2022.01); G06V 10/82 (2022.01); G06N 20/00 (2019.01); G06V 30/10 (2022.01)
CPC G06F 11/0709 (2013.01) [G06F 11/0706 (2013.01); G06F 11/079 (2013.01); G06V 10/82 (2022.01); G06V 30/1444 (2022.01); G06V 30/18105 (2022.01); G06V 30/19173 (2022.01); G06N 20/00 (2019.01); G06V 30/10 (2022.01)] 16 Claims
OG exemplary drawing
 
1. A computer system comprising a memory and at least one processor coupled to the memory, the at least one processor configured to:
scan session data representative of operation of a user interface comprising a set of user interface elements, wherein each user interface element in the set has a visual appearance in the user interface;
evaluate, at a point in the session data, a difference in the visual appearance of at least one changed element within the set of user interface elements, wherein the difference includes a visual representation of an identified keyword that is added to the visual appearance of the at least one changed element;
classify the at least one changed element as indicating an error;
store an association between the error and the point in the session data; and
provide access to the point in the session data via the association.