| US 7,555,754 B2 | ||
| Information collection method and system | ||
| Osamu Fujinawa, Kashiwazaki (Japan); and Katsuya Yamasaki, Shinjuku-ku (Japan) | ||
| Assigned to Fuji Xerox Co., Ltd., Tokyo (Japan) | ||
| Filed on Jun. 14, 2004, as Appl. No. 10/866,020. | ||
| Claims priority of application No. 2003-427513 (JP), filed on Dec. 24, 2003. | ||
| Prior Publication US 2005/0144623 A1, Jun. 30, 2005 | ||
| Int. Cl. G06F 3/00 (2006.01); G06F 9/44 (2006.01); G06F 9/46 (2006.01); G06F 13/00 (2006.01); G06F 11/00 (2006.01) | ||
| U.S. Cl. 719—318 [714/44] | 2 Claims |
| 1. An information collection method for collecting information about an event which has occurred in a peripheral device performed
by a host apparatus and a server, wherein:
a process of the host apparatus comprises:
generating second event information indicating an operation status of the peripheral device on the basis of analysis results
of a plurality of first event information indicating various events detected by sensors disposed at predetermined positions
of the peripheral device; and
sending to the server by an e-mail, when the second event information falls under a predetermined condition indicating that
a notification is to be sent to the server, the notification including the plurality of first event information and the second
event information together with additional information containing identification information of the peripheral device that
has received the plurality of first event information and a date and a time of occurrence of each of the events,
a process of the server comprises:
managing, by storing in a storage unit the plurality of first event information and the second event information notified
by the e-mail received from the host apparatus, in association with the identification information of the peripheral device;
analyzing the operation status of the peripheral device corresponding to the identification information notified by the e-mail,
on the basis of the plurality of first event information and the second event information notified by the e-mail and stored
in the storage unit;
determining previously prepared information-to-be-provided that corresponds to the analyzed operation status and notifying
the host apparatus of a storage position where the determined information-to-be-provided is stored, and
the process of the host apparatus further comprises:
displaying the information-to-be-provided that is stored in the storage position notified by the server on a display terminal
of the host apparatus or the peripheral device.
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